Wish the skis were packaged better. And I got charged and sent two pairs. However, I used the extra pair for another present.
The product was exactly as advertised and shipped to my house quickly. I will consider The House for more purchases in the future.
THANK YOU IT WAS A REALLY GOOD SIZE FOR MI SON AFTER ALL, THE ONLY PROBLEM IS THE BRAKES AFTER HE USE IT THE BRAKES LOCK AND WE HAVEN'T BE ABLE TO USE IT :(
The board we bought is SWEET! Customer service is great! The only thing I could ask for is that there was free return shipping for products.
This board is very fun and lightweight, it is pretty playful, more on the softer side which I like. An amazing board at an amazing price
Great gear, great prices, great customer service. I have bought from here on a few occasions and will always turn here when looking for new gear.
Everything I ordered looks as it did and great quality shipping, I was happy with the site as well. Prices seemed good and received everything fast
I ordered a North Face shirt from Altrec.com and never received it, absolutely horrible. Never order from them.
The frame size recommended for my size slightly to large/wheels slightly off true/ shifters in need of adjustment
Limited experience with the house, but the web interface was simple and effective. The Framed bike is awesome!
Great customer service and products. I will definitely order again from The House. Great deals all the time!
Online chat worked really well - prompt and helpful. My order shipped and arrived quickly and in one package.
Fast shipping. Easy website to navigate. Fast processing. Great prices. Great product selection. Would definitely shop here again.
I received my mountain bike as ordered and on time. Thank you the bike is great and it's exactly what I needed.
Board came in perfect, and very quick. I am very satisfied with the service I received. Prices were very reasonable as well
Was pretty disappointed to see that a few days after I got my Burton Clush board, you reduced the price from $299 to $259
It seems that they make good money on the returns. Make sure not to order clothing that may need to be returned.
Overview
The House has a rating of 3.7 stars from 978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices and free shipping. The House ranks 3rd among Outdoor Equipment sites.
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- Saint Paul, MN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please contact our customer service team at 800-369-3949 and we can look in to why you did not receive the shirt that you ordered.