On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Got all my gear in one large box, came with a couple sheets of stickers, magazine. Got it all in less than a week to California. 10/10 will shop again.
Unhappy birthday boy. The product was great just wish it was explained better about shipping. If you order 3 day it doesnt start until next day even if you orger before 12.
I have to return because it was not the right style jacket.
Way too big, and not right for the person I was buying it for
This is a Christmas gift for my son so he hasnt used them just yet, but if theyre anything like the last boot we bought from the House then they will be awesome! Made well, comfortable and terrific price! I would totally recommend the House and these snowboard boots!
I placed a large order. Received the order on time. Needed to exchange one of the items customer service was very helpful! Best part was the call was answered very promptly and took right care of my need!
The House Boardshop has very fast service and the quality is great. I ordered from them last year and got my son a snowboard, he loves it.
Fastest delivery ever, It was first experience order with the house.com.
Was amazing and probably gonna use this site again
Awesome products at great prices, Ill defiantly be recommending your site to all my coworkers and friends!
I was looking for a jacket exactky like one my son had, and thehouse had it! It arrived very quickly and was exactly as advertised. I will order from this cite again!
I found a $220 jacket for $100 at the House, and the next best price was around $130. Found a hoodie that was almost twice as much at another competing website.
Easy online order and easily tracked through UPS. Payment options were very accommodating. Excellent selection of items and good prices. Thanks for the buying experience!
Great Service, Shipped in 24H, Wonderful Prices. Fantastic line of products. One of the top 10 online stores
First time bicycle buyer. I bought a Framed fat bike from the house and a cruiser for my wife from another company. I spoke with someone from Framed who explained a few of the models and revisions to me. I wanted to pick up a Minnesota 3.0 and was informed it was replaced by the Wolftrax. The main feature the 3.0 had that made me settle for a 2.2 that was in stock was the paint scheme. The bike arrived a day early and in great condition. With an adapter for the tire stems ($2 from a local bike shop) and an air compressor, the tires weren't difficult to air. The 18 speed offers enough gears to pull a kids chariot through the grass, dirt and around the neighborhood. I'll likely buy another from Frame and the house when the time comes.
Warning: neighborhood kids will think your bike is cool and try to race you. Your wife will be jealous of your fat tires which may lead to sleeping on the couch if you show off all the things you can run over.
The process of order and receipt of materials was great! The House has a great process that was easy and streamline. The free gift perks that came with my purchase were also awesome. My kids are gonna love their new stuff.
When it shipped, it got to me right away and in perfect condition! Loved it so much! I just ordered some snowboarding gloves for my boyfriend and hes obsessed now! Definitely will be coming back again
Got a new boarding jacket for a really good price and didn't take too long for it to come in. I will definitely buy some stuff for this season.
Very fast shipping. Haven't opened the package yet for inspection as it is a gift, but so far so good.
These tires were the right price and really open up the options for my fat bike. No I can use it like a 29er hard tail on pavement with rocket like speed compared to the fat tires. Installed them on my 2015 cooker charge maxi 2.
Going exactly what I was looking for right away. Their deals are the best for all my outdoor apparel. My friend recommended me this site for my snowboard and I am not disappointed. My products came in sooner than I expected (that same week) and fit just as the size guide said that it would.
All my orders from the house were great products. I had very helpful sales representatives which made he shopping experience even better. Used my all of my gear for the first time yesterday and no complaints! Highly recommend this site and will be shopping here for all my snowboard needs.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members