website thubmnail of Templatemonster

Templatemonster

How would you rate Templatemonster?
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New York
1 review
0 helpful votes
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Julia was very helpful and knowledgeable. She answered all my questions to my complete satisfaction. Well done, Julia.

Date of experience: January 20, 2020
Saudi Arabia
1 review
1 helpful vote
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Very helpful rep
August 26, 2018

I talked to sandy your rep. And she was very helpful and really get into details and knew what i wanted exactly...

Date of experience: August 26, 2018
Netherlands
1 review
1 helpful vote
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I contacted support for asking to help me when searching for a website. They helped me great and I would recommend it

Date of experience: February 23, 2019
Mexico
1 review
0 helpful votes
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Excelent help
June 4, 2018

Sandy was so great helping us with what she though was what we where looking for, amazing speed. Polite and great communication.

Date of experience: June 4, 2018
New York
1 review
1 helpful vote
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Bad experience
April 12, 2019

It's hard to get help. And a problem needs to wait more than 1 month and still unsolved and without any explanation.

Date of experience: April 12, 2019
DELETED ACCOUNT .. Templatemonster Rep
over a year old

Dear Stacy,

We apologize for the inconvenience. The Shopee theme you purchased is produced and supported by an external theme author and according to tickets ETK-131-34472 and LPF-393-52970 the problem you faced was successfully solved. In case you are still having issues with the purchased theme please contact our customer care team for further assistance.

GB
1 review
0 helpful votes
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Super stars
April 26, 2018

I use Template Monster and they are brilliant everytime. They find the best template for me and even install it. Easy as.

Date of experience: April 26, 2018
Greece
1 review
0 helpful votes
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I had the best online purchase experience buying form template monster, with the help of the great online sales operator (Francesco) :)

Date of experience: November 6, 2018
Florida
1 review
0 helpful votes
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Effective
July 11, 2019

Great communication. I received all the information I needed. It was fast and effective. Thank you for your help. I appreciate it.

Date of experience: July 11, 2019
Texas
1 review
0 helpful votes
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Tech support
November 30, 2017

Shane helped me with my questions regarding a template and gave me proper answers. Ill definitely do business with template monster!
Thanks

Date of experience: November 30, 2017
Spain
1 review
0 helpful votes
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Superb Customer Service
October 15, 2016

Highly pleased with TM customer service. Greg was of the outmost help in providing me with the assistance that I need it.
Thank you, Greg. --Rosa A.

Date of experience: October 15, 2016
Poland
1 review
0 helpful votes
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Best service I have ever had in the Internet! Quickly and helpful! Luigi gave me answers to all my questions I had.
Thx Luigi for your help

Date of experience: November 9, 2017
Italy
1 review
0 helpful votes
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Great help
March 19, 2018

Thanks to Andrea for his Help. Very professional and nice.
Without him, I 'd impossible to find a right template for us.
Thanks a lot

Date of experience: March 19, 2018
Portugal
1 review
0 helpful votes
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Always the best
March 18, 2019

I love it so much I' am telling the entire world!
Very good products, with very good support.
So many templates to choose.
Just GREAT!

Date of experience: March 18, 2019
Malaysia
1 review
0 helpful votes
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Good
July 5, 2018

Nice becky i need 100 words so i m trying to type longer sentences and this is still going because i havent reach 100 words

Date of experience: July 5, 2018
Denmark
1 review
0 helpful votes
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I'm rather new to the online world, and the supporter (Jenna on chat function) were both patient and serviceminded in her contact.

Date of experience: May 9, 2018
Nigeria
1 review
0 helpful votes
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Their customer service is very crisp. (Spoke to LoriI). Wonder what the main service will be like. Can't wait to engage them.

Date of experience: April 19, 2019
India
1 review
0 helpful votes
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Nice experiance
January 4, 2018

Its really very useful and i am using a trial version and after that i will choose the premium if iam satisfied

Date of experience: January 4, 2018
Poland
1 review
0 helpful votes
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Buying a new skin
January 26, 2017

ALL OK! Thank you for your help. Thanks to you to select a new skin was simple. I hope that soon I will be able to boast a new website

Date of experience: January 26, 2017
Peru
1 review
0 helpful votes
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Thank you Sandy
January 5, 2019

Tonight Sandy helped me and solved the questions i had. Thank you very much Sandy... you were super kind and helpful.

Date of experience: January 5, 2019
Italy
1 review
0 helpful votes
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Good assistance
August 4, 2016

Erica is a big, you can give your opinion, you are fast helping you and you have always the right solution

Date of experience: August 4, 2016

Overview

Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases.

service
132
value
118
shipping
61
returns
60
quality
109
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