I have talked with Luigi, I got fast and very usefull answers, Thank you for it! The collection is also great, I think I can find here the solution for my business!
The assistant, Greg, was fast and proposed exactly what I needed and answered all my questions quickly. Thanks a lot.
Just go though some of the negative review, and i am totally disagree
I am a small business owner, and i set up 5-6 website so far, all i purchase the theme in template monster.
What i love template monster the most, is their customer service, every time i face a problem, what i just need to do is contact the live chat. They just assist me with very patiencely.And everytime my problem also solve very well.
I remember 1 time, i totally cant solve my problem myself, they even check for me inside my website. Which is solve immediately
I am a business owner which totally didnt have any knowledge in coding, i really thank you for Template monster which provide me such a beautiful design with International standard, everything is just simple and easy
The website i fully customizable even i dont have any knowledge in coding.
The website i have now is fully functionable, everytime i face problem when wordpress update, i just contact the live support on site, and the problem solve everytime
I already use Template monster in almost 2 years since my business start, until now I am very happy on their service,.
Everytime they also let me know about the promotion and campaign they doing which make me save a lot of money.
As conclusion, I am very happy with Template Monster.If you have no knowledge in web design and coding, but you still want to own a website, Template monster always your first choice, so I am.
Thank you Template Monster!
Here I attach my site as well. You can take a look
Withing minutes Jace practically read my mind and offered me a template that I was was waiting for after I briefly described what i need it for. A+ service
I chatted with Becky, a chat line support operator. She was extremely helpful in finding a WP CMS template ands the plugins that I needed to get my website going.
Eduardo help me in 10 minutes to find my best sollution for my website. He helped me to identify the best template for my business and offers me all innformation about how to use it.
Luigi, Thanks for your help to find what I need, Your help was very useful
You provide me couple of templates to make it easy for select suitable theme regarding my business.
Its the first time that i connect with a support center online
She was really active as you typing for a friend on facebook
They care about us :)
As a WP beginner, I have lots of simple questions. Caroline was a great help and patiently addressed all my concerns!
Thank You! :)
Detail oriented. Not always easy to communicate what you want through email but this team is on point! Can't wait to hire them again!
I have been in chat conversation with Caroline, very helpful, replying fast on all my questions, searching for the best option. Thank you, Caroline.
I encourage people to use this fantastic service.
I have been so amazed by the great support and patience Lori exhibited during my challenges...
All my queries were answered with simplicity. It was quick. I recommend chatting with their service people if you are not that tech savvy.
Thank you Becky for your help. I could't have done it without you. Now my client can get setup with a website she wanted.
I had several questions about the template I wanted and Shane did an excellent job of answering them. His interaction with me was very positive.
Hi Looking at templates great products but would be nice to have info on photos would make life so much easier and probably help your sales
Thanks
Very helpful with assisting in finding the right logo graphic for our new business adventure and straight to the point - Thank you - Great service!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.
Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.