website thubmnail of Templatemonster

Templatemonster

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Hungary
1 review
0 helpful votes
Follow Szemenkar A.
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I have talked with Luigi, I got fast and very usefull answers, Thank you for it! The collection is also great, I think I can find here the solution for my business!

Date of experience: November 10, 2017
Namibia
2 reviews
0 helpful votes
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The assistant, Greg, was fast and proposed exactly what I needed and answered all my questions quickly. Thanks a lot.

Date of experience: January 12, 2019
Malaysia
1 review
0 helpful votes
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Just go though some of the negative review, and i am totally disagree
I am a small business owner, and i set up 5-6 website so far, all i purchase the theme in template monster.
What i love template monster the most, is their customer service, every time i face a problem, what i just need to do is contact the live chat. They just assist me with very patiencely.And everytime my problem also solve very well.
I remember 1 time, i totally cant solve my problem myself, they even check for me inside my website. Which is solve immediately
I am a business owner which totally didnt have any knowledge in coding, i really thank you for Template monster which provide me such a beautiful design with International standard, everything is just simple and easy
The website i fully customizable even i dont have any knowledge in coding.
The website i have now is fully functionable, everytime i face problem when wordpress update, i just contact the live support on site, and the problem solve everytime
I already use Template monster in almost 2 years since my business start, until now I am very happy on their service,.
Everytime they also let me know about the promotion and campaign they doing which make me save a lot of money.
As conclusion, I am very happy with Template Monster.If you have no knowledge in web design and coding, but you still want to own a website, Template monster always your first choice, so I am.

Thank you Template Monster!

Here I attach my site as well. You can take a look

Animesan. Xyz
Date of experience: January 12, 2016
Canada
1 review
0 helpful votes
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Withing minutes Jace practically read my mind and offered me a template that I was was waiting for after I briefly described what i need it for. A+ service

Date of experience: October 11, 2017
California
1 review
0 helpful votes
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Amazing
December 2, 2018

The true things I see from this website is the help center. It's really so fast and amazing services.

Date of experience: December 2, 2018
Canada
1 review
0 helpful votes
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Service was very good.
January 15, 2018

I chatted with Becky, a chat line support operator. She was extremely helpful in finding a WP CMS template ands the plugins that I needed to get my website going.

Date of experience: January 15, 2018
Romania
1 review
0 helpful votes
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Fantastic!
October 4, 2017

Eduardo help me in 10 minutes to find my best sollution for my website. He helped me to identify the best template for my business and offers me all innformation about how to use it.

Date of experience: October 4, 2017
Delaware
1 review
0 helpful votes
Follow Aliakbar H.
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Great advice and help
October 25, 2017

Luigi, Thanks for your help to find what I need, Your help was very useful
You provide me couple of templates to make it easy for select suitable theme regarding my business.

Date of experience: October 25, 2017
Arizona
2 reviews
0 helpful votes
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I got every thing you want in a CHAT HELP, the person answered every thing I wanted know. I am completely satisfied with their technical Help. You made my day!

Date of experience: August 26, 2017
Egypt
1 review
0 helpful votes
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Its the first time that i connect with a support center online
She was really active as you typing for a friend on facebook
They care about us :)

Date of experience: August 2, 2016
Florida
1 review
0 helpful votes
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As a WP beginner, I have lots of simple questions. Caroline was a great help and patiently addressed all my concerns!

Thank You! :)

Date of experience: January 11, 2019
AE
1 review
0 helpful votes
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Awesome
August 18, 2017

I spoke with Shane, very great guy, helped me from start of order till the end.
Everything went very smooth and easy.
Thank you!

Date of experience: August 18, 2017
Indiana
1 review
0 helpful votes
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Detail oriented. Not always easy to communicate what you want through email but this team is on point! Can't wait to hire them again!

Date of experience: August 3, 2016
Slovakia
1 review
1 helpful vote
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Great support
February 22, 2019

I have been in chat conversation with Caroline, very helpful, replying fast on all my questions, searching for the best option. Thank you, Caroline.

Date of experience: February 22, 2019
Turkey
1 review
0 helpful votes
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I encourage people to use this fantastic service.
I have been so amazed by the great support and patience Lori exhibited during my challenges...

Date of experience: April 26, 2017
Canada
1 review
0 helpful votes
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Good and fast reply
January 12, 2017

All my queries were answered with simplicity. It was quick. I recommend chatting with their service people if you are not that tech savvy.

Date of experience: January 12, 2017
South Africa
1 review
0 helpful votes
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Thanks Becky!
February 12, 2018

Thank you Becky for your help. I could't have done it without you. Now my client can get setup with a website she wanted.

Date of experience: February 12, 2018
Georgia
1 review
0 helpful votes
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Questions Answered
October 2, 2017

I had several questions about the template I wanted and Shane did an excellent job of answering them. His interaction with me was very positive.

Date of experience: October 2, 2017
Australia
1 review
0 helpful votes
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Good but not great
September 28, 2017

Hi Looking at templates great products but would be nice to have info on photos would make life so much easier and probably help your sales

Thanks

Date of experience: September 28, 2017
South Africa
1 review
0 helpful votes
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Review
June 4, 2018

Very helpful with assisting in finding the right logo graphic for our new business adventure and straight to the point - Thank you - Great service!

Date of experience: June 4, 2018

Overview

Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.

service
132
value
118
shipping
61
returns
60
quality
109
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