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TeeShirtPalace

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Virginia
2 reviews
0 helpful votes
Follow Vanessa J.
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I ordered my "Let's Go Brandon" long sleeved shirt (love the shirt!) and I gave delivery #*******, should've been #*******. Anyway, all my fault, as to why the PO returned my shirt. I called teeshirtpalace, talked to McKayla, told her my problem, she said no problem, I'll take care of it! I gave her correct address, two days later I had my shirt (love my shirt!)... McKayla did an awesome job... THANK YOU!

Date of experience: November 18, 2021
Texas
1 review
0 helpful votes
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Stolen Designs
December 4, 2023

Scammers use bots to steal designs from Amazon merch and they repost them of sell them to sites like this. Please don't support site like the that steal from other artists.

Date of experience: December 4, 2023
Georgia
2 reviews
2 helpful votes
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I would not recommend purchasing any custom cups from this company. I uploaded custom artwork created on another website. The first shipment artwork was slanted. They were apologetic and shipped a second set of cups. Unfortunately, this too was flawed in that one side of the cup was printed correctly and the second side was only partially printed. The attached picture shows the first shipment (2 cups) on the right and the second shipment (2 cups) on the left. Both images show the front and back of cups. The single-cup image shows the slanted printing on the first shipment. I sent pictures and they denied there was a problem. I worked through PayPal and their solution was to ship the items back at my cost. I requested a shipping label but I was ghosted. For a $55 purchase, they wanted me to ship back custom cups for $26-30. They appeared not to want to make things right even though it was their failure. I suggest that if they are unable to do custom printing, they should leave that portion of the business behind.

Date of experience: June 26, 2023
Arkansas
2 reviews
0 helpful votes
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Was well pleased at all aspects until I tried the sweatshirt...
December 18, 2021
Updated review

Was well pleased at all aspects until I tried the sweatshirt on. I'm overweight, and even having a 3x was weigh to tight on bellie, and sides. All other 3x I buy has plenty room. Count me out going forward unless you will use a cut that fits(as is the case with the dozens of others I buy per year...

Date of experience: November 18, 2021

Little expensive,, but your products are always great
November 2, 2021
Previous review

Little expensive,, but your products are always great

Date of experience: November 2, 2021
North Carolina
1 review
0 helpful votes
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First order we received, the medium shirt was way too small. We ordered an X-Large which fit better. Not sure how you size your shirts but you may want to forewarn your customers that your shirts run small and that they mat want to order a size larger.

Date of experience: July 27, 2021
Colorado
2 reviews
3 helpful votes
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Print
March 29, 2018

The print on the shirt was very bad quality and I expected more of a feminine fit. Looks like a little boys shirt. Stiff material. Not worth the price I paid. Pretty disappointed. I was really excited for the shirt

TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2018
Ohio
1 review
0 helpful votes
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Everything went smoothly except for the delivery process. The ordered item came several days after it was originally scheduled for and the tracking was almost useless because it was not regularly updated.

Date of experience: November 4, 2021
Oregon
1 review
0 helpful votes
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Blurry printing
December 3, 2021

I ordered a Godzilla sweatshirt for my son for Christmas and when it came it was blurry and hard to read. Although they were very willing to try and fix the issue, when the second one came it was exactly the same. I'm very disappointed because the whole appeal of the design itself was to be able to see and read the details but it is impossible to see anything clearly.

Date of experience: December 3, 2021
Oregon
1 review
0 helpful votes
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Basically easy, but trying to get information about...
August 12, 2021
Updated review

Basically easy, but trying to get information about an exchange was confusing because the purchase was made through one company name and the exchange was made via another company name.
Once I figured that out, then the service was very responsive!

Date of experience: August 12, 2021

Very easy
August 2, 2021
Previous review

Very easy.

Date of experience: August 2, 2021
Alabama
1 review
2 helpful votes
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Why is it that you're using Caucasian people on Black History Month products instead of actual black or brown people as models?! Stop using Caucasian people to advertise Black History Month products you're not pro black if you're not using black models! You're clearly just advertising the product so you can make money off of it but why not actually use models of color and be pro black?!

Date of experience: February 2, 2022
Kentucky
17 reviews
64 helpful votes
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Decent (not excellent) shirt, decent (not excellent) shipping. Was lucky to get my order however, checked out as guest with PayPal which filled in my address as countless other times at other places- and somehow TeShirtPalace ignored my apartment number and left it off the shipping label.

Mediocre experience, won't be bothered with them again as there are plenty of competent business out there capable of getting a simple address correct.

Date of experience: January 15, 2022
Mississippi
2 reviews
0 helpful votes
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CROOKS!
December 16, 2021

Placed my order on Dec. 1st and still do not have a tracking #. This is after ending them several times. It would take days for them to reply. Was told my order had to come from another vendor. I again email them to ask if my order would be in before Christmas and was told it should be in before christmas. Few days past I emailed him again and told him should is an unacceptable answer but I need to know am I getting my order on am I not getting my order. I have not gotten a reply so I have since filed a dispute with PayPal.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
Follow Timothy R.
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It was easy to place the order and choose the expedited shipping level I wanted. When I initially entered my billing info, though, I got an error message because I had inadvertently skipped a step. After entering that info and submitting the order, I noticed that the shipping level I had initially chosen had reverted back to standard shipping. I then had to call to get the shipping level changed back to what I wanted. The site's programmer may need to review the order form to prevent the shipping option to be changed automatically as happened in my case.

Date of experience: August 2, 2021
Michigan
1 review
0 helpful votes
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The T-shirt was a gift for my sister
September 12, 2021

The T-shirt was a gift for my sister. She is pleased with the shirt. The ordering process was easy and the T-shirt was received in a timely manor. I appreciate the follow up email to confirm we received the T-shirt.

Date of experience: September 12, 2021
California
1 review
2 helpful votes
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You have horrible shipping and return policy.
December 25, 2021

I ordered matching pjs for myself and my husband. We were having our first family Christmas brunch with kids and grandkids. Since I was hosting it, I wanted to make sure I got funny pjs since it was also a pajama party. I ordered since they said they would be in by December 23rd. I am thinking great have time to wash them. The 23rd came and went, no package no notice regarding the hold up. The next day same. So by 10 pm on Christmas Eve no package.
My husband and I were the only members of my family without the pjs. Which made me sad, and angry with myself to trust online shopping. So I am to received Christmas pjs after Christmas? So when I do finally get the package, I will be charged to return them and also pay to do so. How awful! Shame on your policies. I promise I will let my friends and family know not to use your site for purchases.

Date of experience: December 25, 2021
New York
1 review
0 helpful votes
Follow Deborah B.
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Ordering was super easy, the price was reasonable, and the shipping was fast. The shirt fits as expected, and it was made well and with quality materials. I am 100% satisfied and would recommend to others.

Date of experience: November 2, 2021
New York
1 review
0 helpful votes
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High five toddler sweater
December 6, 2021

I got a 2T sweater that runs so small. It looks like an iron was left on it on a couple of different places. It was a Christmas present so don't want to deal with the hassle of returning or refunding since it won't get here on time

Date of experience: December 6, 2021
Maine
1 review
0 helpful votes
Follow Maureen R.
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I needed my 2 kids shirts for the start of the olympics and each of the two times I called to inquire McCalla answered, she was professional and knew exactly where my order was! Delivered on time and very well received by two little boys!

Date of experience: July 25, 2021
California
1 review
4 helpful votes
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Don't order!
May 7, 2020

I'm so disappointed, I ordered 3 shirts for Cinco de Mayo that said Cinco de meoww. Seeing we're sheltering in place, we were looking forward to wearing our cute shirts for our dinner in. When I purchased it clearly stated they would arrive between May 1-4. It said nothing about delays or possibility of it going beyond the 4th. If that was the case, i would NEVER have ordered from here. Sadly enough I got my shirts the 6th... I guess we can wear ours next year, but my daughter's 12 month onsie won't fit her again and I am not bothering to send it back since they charge a 20% restocking fee. Horrible customer service, lack of urgency when shipping and the quality is so/so. Thank god I ordered a large, the tanks run small for women. Either way, after having an uneventful email exchange with customer service, I won't be ever ordering again. Lame.

TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Maryland
1 review
2 helpful votes
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Couldn't have gone worse
October 29, 2021

Let's see …first I placed an order for 2 shirts. They sent me only one and not what I ordered. Sent me a new package. Wasn't delivered. I have a video camera and fed ex wasn't here and hasn't delivered anything to me unless they are a ghost and hid the package. Of course fed ex says they delivered it and of course this place chooses to believe them over me and will only refund me 80% of what I paid for. So I didn't get anything I ordered and lost 20% of my payment. Pretty sweet experience.

Date of experience: September 29, 2021

Overview

TeeShirtPalace has a rating of 2.7 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. TeeShirtPalace ranks 21st among T Shirts sites.

service
118
value
34
shipping
34
returns
26
quality
33
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4,662 reviews