TeeShirtPalace

My original order was not the item I received. I believe the individual who did this clearly has a distaste for Trump and wanted to choose the hat I received, mockingly. No matter what you believe, a customer has the right to choose whatever hat they want and not have someone decided it for them. It's called putting your beliefs and differences aside and doing your job. Apparently, Teeshirtpalace doesn't really care who they hire. I also reached out to said store via email as well as call them. They seemed very nonchalant and unapologetic about the situation. It was a take-it-or-leave-it type of response I received from them. Do better!

If your package gets lost, do not expect any help from this company. I called twice and set on hold for 10 to 15 mins at which point, their phone hung up on me. I emailed them as well and have yet to receive a response. All I ask was that they submit a claim with USPS. I had to file my own claim for their merchandise. I will not do business with them again.

I had trouble with the updated address I was wanting to use instead of using the original shipping address I provided. Customer service was amazing! Every time I had a question, they emailed me back promptly and worked with me on the problem I was having. The product: also amazing! I ordered custom baseball gear for my whole family and all items were perfect. I'm very happy! I will be ordering from this site again for future events. Thank you TeeShirtPalace!

My shirt came right out of the package with a stain on it. Additionally, I didn't like the fabric - very stiff. When I tried to return it they advised that no refunds are provided, only a substitute product. They don't even want the shirt back which tells me that shipping is more expensive than the value of the shirt. So, beware before you order.

I bought a shirt in April, 3 days later they stole my card info and charged 100 dollar on my card, so I went to the bank and dispute it the charges. My bank gave me my money back. And now I get an email stating that I just bought a shirt from them but I have not purchased anything from them since the charges were charged on my card.

One shirt I bought was printed terribly on the cheapest t-shirt I've ever seen. The other two t-shirts I bought never showed up and the customer service was non-existent. At first they asked us to wait, then they lied, then they stopped responding. Seeing how the artwork was an exact replica of an original I later found, I think they people are just stealing artwork and never actually making the tshirts.

I ordered a T-shirt that was advertised on their website that said trans women are not real women and they ended up sending me this instead… and on top of that they lied to me and told me it was a system mistake…

This one of the most frustrating sites around.
If you need to change or cancel an order. You cannot go back to the site you ordered them on. You have to call them, so they can cancel.
The frustration is when they say it has been cancelled and you go back to change what you wanted to.
Go back into your account the next day. You cannot tell, what has been cancelled and what is active.
Even more frustrating, when I get charged for a purchase that was cancelled.
And company says, "have your bank call us". Excuse me?

Item that arrived was not what was pictured. The logo was much much smaller and the quality was terrible. The hat came damaged and while they refunded me for the item they will not refund me for the shipping. Would not recommend, and will never order from again.

I ordered a sweatshirt; two and a half weeks pass by with no package or email. I reached out, they replied saying they couldn't print it and that I got a refund. Was never told my item wasn't going to ship, and I have not received a refund. When I asked when I would they replied "yes". Still no refund (and that reply made no sense) would not recommend trusting this company with your money

It's 2023, I don't care what your reason is, you take returns. I want to return this bc it's the worst quality of t shirt I've ever had, and I can't. Terrible site.

The shirt I ordered ran way too small. They wouldn't accept my return. Did give me a partial refund. But soaked me for a 20% restocking fee. Their shirts don't run true to size. I won't do business with them again. Also it took 7 weeks to get my shirt in the first place. Unacceptable.

First sight listed a price for a mask, then when added to cart price increased. Then got a mask that fit a giant literally. Looks like I'm wearing a bandana on my face, no way same mask as model is wearing otherwise wouldn't even be able to see their face, not exaggerating. The customer service is useless and won't help you either. Just deal with your CC and charge back.

It's been over 10 days since I placed my order for 3 shirts with this company, and still no response on progress. Online shows the order is "being created". I finally called today to see what the status was - the girl assured me that the shirts were made, but needed to be shipped. She said she would check with the shipping department, and send me an email with tracking info. I NEVER received such an email. I emailed this company tonight, telling them that if the fail to email me tomorrow with tracking info, they should cancel my order and refund my Paypal account. I'm through playing games...

Original order USPS shipping label was generated but order never shipped. I asked customer service to reship. After another week, new package made it into the postal system. Four days later I received TWO identical items in separate packages. Why? Original order placed 10 days prior to a birthday. Did not receive package(s) until 17 days after birthday.

I'm very disappointed in my order, I order a 1x and the size could fit a small child, sizes are very misleading incorrect. The transfer looks like it was done at home by someone using a hand held iron, the lettering is faded and barely readable. I very strongly suggest you move on from this site, very misleading and very amateurish in products, a waste of time and money.

Unless you're going for that Carnival Funhouse Mirror look, you'd do well to steer clear of this company. They printed a logo on a sweatshirt that begins under my right armpit and continues at a 30 degree angle up to my left shoulder. Careless, clueless, sloppy, chancers. Save your money - shop elsewhere.