TCGplayer

The website removes negative feedback for sellers consistently. I've left both good and bad reviews to inform buyers about different seller's ethics. TCG Player has removed every single bad feedback that I've left, for no reason other than "we don't agree". Well, they didn't buy the products, I did. So how can they disagree? Do not trust this site. They lie about the seller's feedback to make more money at the cost of the buyer.

Bad habit of hiding negative seller feedback so you can't ever be sure. Even with the sellers with 50k+ trades just ship with the lowest protection possible which ends up with tons of damaged cards that TCGplayer then hides the reviews of and defends despite it happening over and over witht he same seller according to those who have been burned and went out of their way to find the sellers buisness and leave a google review.

I purchased one card from TCG, nothing expensive. But they send it in an envelope that looks like junk mail. I nearly threw the entire thing away. Then, I opened the envelope, crumpled and threw away the advertisements inside and found no card. Turns out they put the card INSIDE the advertisement. No sleeve, no top loader. Nothing rigid whatsoever to protect the card. If it weren't a $3 card, I'd bother trying to get my money back. Another player or collector would never send a card in this manner.

I ordered some cards I needed on a Sunday for a tournament thr following weekend. I paid extra for expedited shipping. It garuanteed 4 shipping. So, I felt confident they arrive in time for the tournament. The shipping label was printed the next day, but USPS didn't even receive the package until Wednesday. Now the anticipated arrival date is the following Monday. Literally double the garuanteed delivery time that I paid extra for. Will never order from again.

I take photos and videotape my sales, customers always complain about not receiving the correct card, so I get one scum ball who was refunded after he complained he received the wrong card and it was damaged. Then they shut me down and remove a month of payments at 4400. 00. The problem with some of the sellers is they work for TCG so you are not getting great service, I purchased boxes from two vendors and both had been repacked ( Amazing Adventurs, Unicorn Card Shop). I sold a box of Commander Legends at the hight of the covid lock down and the kid sprayed it down with Lysol and then complained, I said return it... no the sob at TCG had him return it to them they resold the box and I got the sale taken out of my account and lost the box

We purchased Binderpos and were told the software could be setup so shipping is disabled. After multiple conversations with Binderpos/tcgplayer reps, it turns out that is not possible. I asked for a manager to call me or if I could talk to someone, they refused and we were told "When you're ready to deactivate your BinderPOS account, feel free to reach out to me directly." No apology was offered, reconciliation of any sort was offered.

Do not use TCG Player. Their customer service is horrendous. They take too long to respond back if you have any issues. I have also had problems with receiving wrong cards or not receiving them at all.

They sell opened and resealed packs of trading cards, advertised as "new" or "unopened". Bought a $150 box of cards with 10 packs, and every pack was opened. The seals have spaces on each corner where they didn't completely seal it back up, new, unopened packs don't have this.

I ordered my cards from them and they were either hacked or incompetent. Sent them to the wrong address and refused to refund.

I ordered a 150+$ list of cards and they some how lost 26$ of it. I went through various emails, back and forth, even showing proof of the charge that was made for said cards. They tell me that it was from previous cards from that list, which is total BS because i meticulously checked off every card after a successful purchase. THEY ARE NOT TO BE TRUSTED! THEY WILL SCAM YOU OF YOUR MONEY! I will be taking my business elsewhere.

I purchased 4 borderless solitude and never received them, no response from seller or tcg, had to file a claim with my credit card, piss poor customer service from the guys the girls tried until the "boys" got involved

They take your money, outsource product, through no fault of my own they have my money and the product! Product was sent to a prison who opened it as a security thing, realized it was shipped out of a home and not a store, prison returned it. I don't get my money refunded or the cards resent from the
Store, TCGPlayer!

Literally useless customer support
Literally useless customer support, Same fees as eBay, no good way to message sellers, no seller protection against harassing buyers, no seller protection, braindead and slow customer service (don't think they even should be called customer service reps, because they don't even know what that means), and an overall terrible platform.

I have been using TCGplayer for about 10 years and it was great until 2023,

This year I got charged 80$ of customs fees for my packaged and TCGplayer does not want to refund me or take the package back, every order are very slow. I do not recommended it I will used a competitor website for now on.

DO NOT USE THIS SITE. Ive used this website with multiple credit cards/multiple times. Confirmed fraud charges days-week after your purchase. DO NOT USE THIS SITE.

Their customer service is non existent. I contacted them three weeks and still haven't heard back. And there is other to contact them. Definitely won't be buying from here again.

TCGplayer is a nice place to shop for and find information on various trading card games (TCG). There are a lot of different third party vendors, similar to the Amazon Marketplace. You can look up their ratings and reviews to decide who you trust to make purchases from. So far, I have made three purchases from their vendors and everything has been fine. Feel free and check them out, if you are looking for a good place to buy various TCG cards and accessories.

I get it I live in canada and take awhile for stuff to get here and delays but for what I have to pay with exhachange rate but for you to $#*! up and send me the wrong cards and be late about it is ridiculous

I've used this site many times and the large majority of my times using them have been positive. The two negative experiences I've had with TCGPlayer have been as a result of USPS's poor handling of my orders, so it wasn't the site's fault. I've actually found them to be as reliable if not more so than eBay, but this also depends on which seller you choose to buy from. I try to pick verified buyers, or those with 100% positive feedback. I definitely recommend them if you're looking collectibles, especially trading cards.

Originally was scammed by 3 sellers by giving me the wrong shipping and never receiving the cards followed by 2 of the 3 sellers being abusive towards me as a buyer along with mental and verbal abuse towards me showed proof of both of the sellers aggressive abuse towards me to 3 separate tcgplayer employees they not only all allowed the abuse from the sellers towards me but the sellers have also gotten away with false claims of actually refunding me when i didnt and the 3 employees from tcgplayer did not give a single $#*! and allowed that as well literally over $70 lost and all i got was a lot of verbal and mental abuse from 2 of the 3 sellers as is and tcgplayer apparently allows abuse from sellers to buyers on the website kinda explains why they dont both with a block user button on their website as well but after the worst and $#*!test experience i have seen on tcgplayer both from abusive sellers who should be banned on the spot and tcgplayer employees (2 male 1 female) i legit have logged off from tcgplayer for good along with going as far as blocking tcgplayer on emails as im just legit done with all this bs and allowing abuse on tcgplayer bs as well anyone is better off going to ebay probably a whole lot less abuse from tcgplayer sellers and a lot less bs from tcgplayer themselves allowing such abuse on their website to begin with as is

On December 26,2023, I have purchased the Phyrexia All Will Be One - collector booster pack for my son.

I looked up at the Tracking and it said page not found. I reached out to (i am assuming the seller) he told me it was delivered, I never received it. Then he tells me it was on its way and to be patient. And it will be delivered on the 11th of January. Never came. Then he said it will arrive January 26, still nothing.
Then he said there was a delay, I will have them on February 2, got Nothing.

I messaged them on the 3rd, the 17 and again on the 13th of March.

I received an email from Postmaster that day stating my message did not get delivered.

I messaged customer service about the issue on March 25, haven't heard nothing back.

Not I am a very frustrated customer. Never again will I buy from them.

I got into Magic the gathering and i love it i am really enjoying the new set!

I notice a lot of tv/book cerise themes and i would absolutely love to see a Game Of Thrones set! And am wondering why it has never been done that would be so much fun!

Ive order from tcg for basically every card ive ordered online. Normally every order will come in a few packages but you can optimize and make sure its from sellers with good reviews, all of my orders have came on time or earlier then it says except for a card or two 100% reccomend