TCGplayer

I placed an order 3/21 for $16 worth of cards, seller sent an email saying they didn't have some cards but shipped anyway tracking uploaded which never moves. This is conchobarcardshoppe I was like what? And asked which ones and said that and what cards were they, would I be able to stop the order for their unprofessionalism: I try to contact 5 times, ignored. Finally escalate to tcg player who refunds me themselves for the UNSENT order, finally getting the attention and a guy writes and says his 13 year old runs the store on tcg player. Absolutely nuts the only way I could get a response and refund was from escalating to the company but I guess ordering from a child who saw this on his school computer according to parent who "stepped in" after tcg had to get involved. Take the scammer off and leave my real review up

I placed an order for 1000 random bulk pokemon cards. I was NOT happy with what I recieved. I reached out, 3 times! To tcgplayer in hopes of resolving my issue. I never recieved a response.

They no longer are refund orders for damaged cards
Been buying from the site for over 2 years and noticed that before they would resolve issues and step in when you had a bad seller experience but now they just let bad seller sell damaged cards and will refuse to set in even when pictures are provided. Dabbers is the most dishonest seller on the platform.

This business is terrible they are just like eBay or Facebook marketplace they are not the sellers they hook you up with a second party took some money from my account and never gave back and the give you the sellers info after purchase which aloud me to see the seller bad report selling damaged fake weighed and resealed packs glue on them. Seller wont respond to message still has package asked him to cancel and tcg to step in to override the order and refund before he sends. They did nothing but tell seller about my bad review and try and resolve. Scam company

They sell opened and resealed packs of trading cards, advertised as "new" or "unopened". Bought a $150 box of cards with 10 packs, and every pack was opened. The seals have spaces on each corner where they didn't completely seal it back up, new, unopened packs don't have this.

Do not use TCG Player. Their customer service is horrendous. They take too long to respond back if you have any issues. I have also had problems with receiving wrong cards or not receiving them at all.

The website removes negative feedback for sellers consistently. I've left both good and bad reviews to inform buyers about different seller's ethics. TCG Player has removed every single bad feedback that I've left, for no reason other than "we don't agree". Well, they didn't buy the products, I did. So how can they disagree? Do not trust this site. They lie about the seller's feedback to make more money at the cost of the buyer.

TCGplayer is a nice place to shop for and find information on various trading card games (TCG). There are a lot of different third party vendors, similar to the Amazon Marketplace. You can look up their ratings and reviews to decide who you trust to make purchases from. So far, I have made three purchases from their vendors and everything has been fine. Feel free and check them out, if you are looking for a good place to buy various TCG cards and accessories.

I ordered some cards I needed on a Sunday for a tournament thr following weekend. I paid extra for expedited shipping. It garuanteed 4 shipping. So, I felt confident they arrive in time for the tournament. The shipping label was printed the next day, but USPS didn't even receive the package until Wednesday. Now the anticipated arrival date is the following Monday. Literally double the garuanteed delivery time that I paid extra for. Will never order from again.

I purchased one card from TCG, nothing expensive. But they send it in an envelope that looks like junk mail. I nearly threw the entire thing away. Then, I opened the envelope, crumpled and threw away the advertisements inside and found no card. Turns out they put the card INSIDE the advertisement. No sleeve, no top loader. Nothing rigid whatsoever to protect the card. If it weren't a $3 card, I'd bother trying to get my money back. Another player or collector would never send a card in this manner.

We purchased Binderpos and were told the software could be setup so shipping is disabled. After multiple conversations with Binderpos/tcgplayer reps, it turns out that is not possible. I asked for a manager to call me or if I could talk to someone, they refused and we were told "When you're ready to deactivate your BinderPOS account, feel free to reach out to me directly." No apology was offered, reconciliation of any sort was offered.

I get it I live in canada and take awhile for stuff to get here and delays but for what I have to pay with exhachange rate but for you to $#*! up and send me the wrong cards and be late about it is ridiculous

I have been using TCGplayer for about 10 years and it was great until 2023,

This year I got charged 80$ of customs fees for my packaged and TCGplayer does not want to refund me or take the package back, every order are very slow. I do not recommended it I will used a competitor website for now on.

Their customer service is non existent. I contacted them three weeks and still haven't heard back. And there is other to contact them. Definitely won't be buying from here again.

On December 26,2023, I have purchased the Phyrexia All Will Be One - collector booster pack for my son.

I looked up at the Tracking and it said page not found. I reached out to (i am assuming the seller) he told me it was delivered, I never received it. Then he tells me it was on its way and to be patient. And it will be delivered on the 11th of January. Never came. Then he said it will arrive January 26, still nothing.
Then he said there was a delay, I will have them on February 2, got Nothing.

I messaged them on the 3rd, the 17 and again on the 13th of March.

I received an email from Postmaster that day stating my message did not get delivered.

I messaged customer service about the issue on March 25, haven't heard nothing back.

Not I am a very frustrated customer. Never again will I buy from them.

I purchased 4 borderless solitude and never received them, no response from seller or tcg, had to file a claim with my credit card, piss poor customer service from the guys the girls tried until the "boys" got involved

I've used this site many times and the large majority of my times using them have been positive. The two negative experiences I've had with TCGPlayer have been as a result of USPS's poor handling of my orders, so it wasn't the site's fault. I've actually found them to be as reliable if not more so than eBay, but this also depends on which seller you choose to buy from. I try to pick verified buyers, or those with 100% positive feedback. I definitely recommend them if you're looking collectibles, especially trading cards.