TCGplayer

Hi all,

I recently had to deal with a bad TCGplayer experience.

I ordered some NM cards and when I got them they were half out of the protecting sleeve they were shipped in (no toploader, the three cards were just in a clear sleeve).

Two of them ended up getting scratches, so two of them got to me as LP/MP.

After contacting the seller he offered a 25% refund which I accepted since the cards were cheap anyway. However, he never acknowledged his packaging was the reason why the cards arrived in bad shape, was rude and even proceeded to block me from buying from his store.So I decided to write a negative review and contact TCGplayer. And their response was basically that my review could not show up on the seller's page since he offered a 25% refund. So apparently as long as the seller does anything, he is protected against bad reviews even if I don't want to recommend shopping from him (bad packaging + rudeness).

Bad habit of hiding negative seller feedback so you can't ever be sure. Even with the sellers with 50k+ trades just ship with the lowest protection possible which ends up with tons of damaged cards that TCGplayer then hides the reviews of and defends despite it happening over and over witht he same seller according to those who have been burned and went out of their way to find the sellers buisness and leave a google review.

I take photos and videotape my sales, customers always complain about not receiving the correct card, so I get one scum ball who was refunded after he complained he received the wrong card and it was damaged. Then they shut me down and remove a month of payments at 4400. 00. The problem with some of the sellers is they work for TCG so you are not getting great service, I purchased boxes from two vendors and both had been repacked ( Amazing Adventurs, Unicorn Card Shop). I sold a box of Commander Legends at the hight of the covid lock down and the kid sprayed it down with Lysol and then complained, I said return it... no the sob at TCG had him return it to them they resold the box and I got the sale taken out of my account and lost the box

Literally useless customer support
Literally useless customer support, Same fees as eBay, no good way to message sellers, no seller protection against harassing buyers, no seller protection, braindead and slow customer service (don't think they even should be called customer service reps, because they don't even know what that means), and an overall terrible platform.

I ordered a 150+$ list of cards and they some how lost 26$ of it. I went through various emails, back and forth, even showing proof of the charge that was made for said cards. They tell me that it was from previous cards from that list, which is total BS because i meticulously checked off every card after a successful purchase. THEY ARE NOT TO BE TRUSTED! THEY WILL SCAM YOU OF YOUR MONEY! I will be taking my business elsewhere.

Originally was scammed by 3 sellers by giving me the wrong shipping and never receiving the cards followed by 2 of the 3 sellers being abusive towards me as a buyer along with mental and verbal abuse towards me showed proof of both of the sellers aggressive abuse towards me to 3 separate tcgplayer employees they not only all allowed the abuse from the sellers towards me but the sellers have also gotten away with false claims of actually refunding me when i didnt and the 3 employees from tcgplayer did not give a single $#*! and allowed that as well literally over $70 lost and all i got was a lot of verbal and mental abuse from 2 of the 3 sellers as is and tcgplayer apparently allows abuse from sellers to buyers on the website kinda explains why they dont both with a block user button on their website as well but after the worst and $#*!test experience i have seen on tcgplayer both from abusive sellers who should be banned on the spot and tcgplayer employees (2 male 1 female) i legit have logged off from tcgplayer for good along with going as far as blocking tcgplayer on emails as im just legit done with all this bs and allowing abuse on tcgplayer bs as well anyone is better off going to ebay probably a whole lot less abuse from tcgplayer sellers and a lot less bs from tcgplayer themselves allowing such abuse on their website to begin with as is

I ordered my cards from them and they were either hacked or incompetent. Sent them to the wrong address and refused to refund.

DO NOT USE THIS SITE. Ive used this website with multiple credit cards/multiple times. Confirmed fraud charges days-week after your purchase. DO NOT USE THIS SITE.