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I just love the dress I bought. Shipping was fast. I would definitely buy from tbdress again. I do recommend this shop to friends.
I have found many dresses that have fit me perfectly, have been affordable, and are so cute! I definitely recommend buying from this site!
I ordered a pair of shoes from this company BEFORE reading the reviews so of course I was scared, thinking I might've been scammed... the occasion I needed the shoes for was canceled and I immediately requested a full refund because my shoes hadn't even been shipped, I ordered them in January and as of mid or late February they hadn't even been shipped. I reached out to customer service asking for a refund and for about a month or so we were going back and forward with them trying to send me coupons or something... finally I told them that I just wanted a FULL REFUND, I explained that I didn't need a coupon or anything... just a refund... finally I received a very nice email response stating that they were going to be refunding me the FULL amount and I should receive it in no more than 15 days. Guess what... I recieved my full refund in 7 days after. I'm not sure if I just got lucky and spoke(emailed) a compassionate person or what but I am very grateful that I received my money back... I gave the website two stars because the website itself is great... I'm not sure about the actual items they send out.
Loved the product! Very fast shipping and excellent quality. The upmost customer service. Would highly recommend.
First to make a return, you Have To call the customer service so that they can send u an email with the return details. Then the 1st customer service I chatted with asked me for a "reward" at the end of the chat if I think she did a job. I have never heard of customer service asking for a reward, what is she expecting, a tip?
Then this 1st customer service took 2 whole days to send me the email with the return instructions, when the return window is just 15days! In the email was instructions in incomprehensible English. Only after I sealed all the items in one package did I really understand what the return requirements were. All returns have to be sent with tracking, the package has to reach them in less (via International mail) than the 15days i have now, & each package must be of less than $45 in value.
After a trip to the post office with my now 3 x repackaged returns, I was informed that each package with international tracking service to China would cost $44.95 from the United States! So each package of return has a commercial value of less than $45 but the postage is $45. Simply ridiculous! How can u force the customer to split the returns in this manner, the starting cost for each tracking service is probably exorbitant in every country. Granted u mentioned in the fine print Abt using tracking service for the returns, but not the less than $45 per return.
Finally, the dresses I received were all made of thin & cheap looking fabric. They look like they would either rip when u wear them or it would shrivel into nothing after a wash.
Forget Abt buying from this website unless u reside in China, even with the free international shipping it's not worth it. Now i have to get rid of those ill-fitting dresses, probably to Goodwill.
I ordered a lovely wedding dress it was so elegant and well made. We decided on a theme wedding so I'm ordering a digger gown from tbdress.
I am delighted to receive the preview via email. The process is going smooth. I know that I will be ordering from this website in the future.
As always, your service was prompt and ahead of schedule, plus we are always happy with the products and apparel we order! Keep up the good work!
Items online are well shot with good detail. The chose is excellent and it is very easy to buy items. Buying through paypal is also very secure.
Very good service
You had problems only in the lack of some of the pieces after the purchase, and was supposed to clear it before you buy
I bought a dress and I like it much, The delivery is quite a wait but it's worth waiting... I love the style too. Surely buying again
I order first time 5 clothing items n was really impressed with the price. Happy with first shopping... one start is less for the shipping i paid.:-P
I put in the order not sure what to expect, but was pleasantly surprised. I received a perfectly described item in the set period that I expected.
I bought 5 items, Products are good, shipment time must be as per displayed. I got my 3 items after 18 days, 2 items are still pending
I like to buy women dress by TBdress because the lower price and fashion. Enjoy the shopping on TBdress.
Great experience with tb dress will have to wait till the then will give full review after dress delivery
There are unique dresses that are made so personally for every girl out there... u will just find something
I adore black for winter special. Quality and beauty are my favorites and here 's exactly what I find.
This site is so good. All the prices are cheaper compare to other sites and the dresses are beautiful.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative has contacted you to solve your problem, please pay attention to your registered mailbox.
Have a nice day!
Best regards,
TBdress Team