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Place my order and never received it
Looked up my tracking and it was all in asain wording
Reached out to CS never got a response
Live chat was never available
Tried to enlarge the tracking info and hit the received button couldn't undo it
Reached out 3 more time never got a response.
Now I have to go through UPS and I don't even have the ups tracking number
NEVER AGAIN!
I placed an order. Although, there was some negative reviews. I was thrilled when I recieved my order. It came fast and everything I ordered was exactly as the picture. Will definitely order again.
I REALLY SHOULD OF READ THE REVIEWS PRIOR TO ME ORDERING UNFORTUNATELY I DIDNT. I WILL NVER EVER ORDER FROM TB DRESS AGAIN NOR WILL I RECOMMEND IT. THE DRESS COMES FROM CHINA, THEN WHEN I TRY TO EXCHANGE IT I WOULD HAVE TO PAY ALSO DONT EVEN TRY TO GET A REFUND BECAUSE YOU WILL NOT EVEN GET HALF OF WHAT YOU PAID FOR IT NOT FORGETTING THE SHIPPING COST TO GET A REFUND OR CHANGE YOU WILL END UP PAYING DOUBLE IN ALL THESE COST. HORRIBLE I WISH THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS WEBSITE IT IS A RIP OFF
I have bought 2 dresses so far from TBdress and love the quality of their products, my prom dress was the first dress I bought from them and I had an excellent experiance, I loved it and it was a huge hit at prom.
Do not believe what you read on the TBdress.com website, especially in regards to shipping time.
This website states it takes 3 - 7 calendar days to process and 2 - 8 calendar days to ship. I ordered adress on July 30th. After two weeks, I still hadn't heard anything regarding the shipping of my order, so I attempted to call and email TBdress.com. After a week of several fruitless attempts, I finally opened a Paypal dispute, which is the only thing that got their attention. When I was finally able to talk with someone, their response was "Sorry, but it sometimes takes a little longer." An order which should have taken a maximum of 15 calendar days (according to their own website) still had not shipped after 21 days.
I finally received the dress today, on Sep 5th. This is exactly 2 weeks after the wedding to which I was supposed to wear the dress, and 37 calendar days after I ordered it.
The dress itself is average. After a series of credits to my Paypal account and refunds by TB dress, I spent about $3 on this dress. It is worth about that. The first time I put it on, even though it was a little loose, the seams made all sorts of snapping and popping sounds and I fear for the quality of the dress. I would send it back, but it's not worth the energy and I'm tired of fighting with this company.
I will never order from TBdress.com again.
I orderd a dress one week ago and now I have it with me at home so it is a very fast delivery service and the quality of the stuff that I orderd are very good and it looks very nice.
I bought a black dress from tbdress on 5th Dec and received on 18th Dec.the dress was in good condition and i took note of the cheap price of the dress and its shipping costs.
I love my dress!
It is soooo beautiful. You know I worried a lot but was really attracted by this dress. Then I decided to have it. It turned out I was right. I am happy with my dress. Thank you.
I am very happy with the hoodie as it has a unique style turtle collar. The turtle collar in this hoodie gives me a different look. I love to wear stylish hoodie in cold seasons.
***UPDATE: THEY ONLY GAVE ME PART OF MY REFUND!
First I ordered an ivory dress it came cream color on the bottom, the top of it was pinkish and I didn't want it. They begged and begged me to keep the dress and they'd give me $80 back which I'm screwed out of the shipping both ways! I didn't have the dress custom made. They're trying to tell me the dress has an odor yeah probably from sitting in a warehouse for wks before you got the product back and they only will give me $109 back. I want a full refund!
The dress is beautiful and the material is very nice. Good work with the site. Also, the customer service provided is excellent, I always received promt reply. Good job team!
I really found it easy to measure myself with some help. It helped out alot on it when we could see how it was done. And all the dress were so easy to see them in the pages. Thank you Shawna
My experience in Fashion more since 30 years ago in trading and manufacturing in Egypt, therefor I am interesting in your site, thanks for your efforts and best wishes to all of you.
At TB Dress I get the perfect line of clothing styles with the perfect accessories to go with. Only, I wish the prices were lower so I could be a fashionista every day and not just once a month.
I am so pleased with my first of many new TBDresses! The size chart was perfect and so was the fit! I found my new "go to" store for all of my shopping needs!
I was in a cram for prom and wanted to get a cheap dress. I found tbdress online and couldn't believe the prices! My dress for perfectly and was exactly what I wanted for a good price! Thank you!
This site scammed me out my money, I never received my item. Be careful when you order from this site. I ordered a dress in February and haven't received my dress or my money back.
I am glad to tell you that I have received my dress and I am pleased with it. The workmanship is exquisite and the quality is also great. I like the appliques and the ankle length. Thank you.
This is my first time shopping clothing online, and I am so happy with the quality, specalliy, this dress fit me so perfectly! Now I can shop more with TBDress!
I bought a very nice dress it wasn't expensive and I love it I am hoping it fits when it comes. I am very satisfied with my buy and hope I can come back to see more.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team