TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Japan
1 review
0 helpful votes
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Fast delivery
April 22, 2015

Delivered within ten days. It was very simple and ordering. The shoe has great design quality. It has a simple but lovely design. The fact that it has an opening on the toes makes it fit for hot times. I enjoy it a lot.

Date of experience: April 19, 2015
GB
1 review
0 helpful votes
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Got an amazing coat and I'm super exited.
October 2, 2015

Just shopped with u guys and I'm so excited about the product to come.
My friend already shopped with u and that's how I've got to know about ur brand and shop as well.

So far I'm very pleased with the services provided.

Regards.

Date of experience: September 29, 2015
2 reviews
0 helpful votes
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I had been looking for a wedding dress for my big day for a long time and it was hard for me to find a good one. However, I finally find it on this website and it was really beautiful and the price was affordable. Thanks so much.

Date of experience: November 28, 2014
VG
4 reviews
2 helpful votes
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Awesome service
June 26, 2015

The dress you sent me was pass my expectations i love it i wanted to keep it on but i have to save it till the night it fits perfect thank you so much. I will continue to order from you guys and tell people about you guys

Date of experience: June 23, 2015
Texas
1 review
5 helpful votes
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This is how it works!
You see the item, you order the item, you receive the item. You don't realize that you didn't keep the info to return the item if you need to so when you do, you can't find the return address because they don't include an invoice AND everything is written Chinese or something. Then your 7-day return window has expired and they refuse to give you a refund. Trust me, it's NOT worth the hassle or time. Order in U.S.

Date of experience: March 23, 2019
Washington
1 review
2 helpful votes
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Don't Buy from here!
January 12, 2014

Don't Buy from here! Awful customer service. When I received my item it was 6 inches shorter than what is stated in the description. They refused to do anything to fix it without me purchasing a whole new item. They wouldn't contact me back when I replied after they said i needed to buy a new product.

Date of experience: January 12, 2014
Aaron l. TBdress Rep
over a year old

Dear Jennifer S.
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service team

Texas
1 review
6 helpful votes
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Ordered a standard wedding dress and based the order on US sizes. Beware, there sizes run very small and the dress did not fit. Wanted to return it and order a bigger size but after lots of emails basically they will not exchange for another dress unless I pay for a new dress. They did offer a discount on the new dress but I am stuck with the old one and the full price. Return policy is HORRIBLE. Dress is nice but make SURE you have the exact size or your stuck. Communication if difficult as they do not have a great command of the English language.

Date of experience: February 20, 2013
Illinois
1 review
0 helpful votes
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Good quality
January 9, 2016

http://www.tbdress.com/product/Plain-Sleeveless-Round-Neck-Womens-Vintage-Dress-Plus-Size-Available-*******.html

This dress is good quality and true to size/colour. Only snag is having to wait so long for the goods to arrive, otherwise I had a good experience with TB Dress.

Date of experience: January 6, 2016
Finland
1 review
1 helpful vote
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I purchased a dress for an upcoming wedding
August 17, 2014

I purchased a dress for an upcoming wedding. I did not buy a suze I went for the custom fit. I cannot praise the enough. The dress was perfect, better than the picture. I contacted the live chat with my questions and the response time was just a couple of hours.The site was easy to navigate, which is a bonus. The picture are beautiful along with the customer reviews.My dress arrived in the time that they said it would. I already knew of the custom fee as I had done my research before purchasing. I had all the information I needed before I committed to purchasing from the company. I was a little dubious about buying from the after reading some of the reviews but I was so happy with it.

Date of experience: August 17, 2014
Philippines
1 review
4 helpful votes
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Although It took a little long to arrive it is a fact that the dress I ordered was made and shipped to me. It is designed to my size and so fits me. It is well designed. The color varies a little bit from what I ordered, as in, It is brighter. But it is still within my color range and I like it. Hope next time it would be shipped faster than it took.

Date of experience: December 4, 2013
Georgia
1 review
1 helpful vote
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I ordered stuff from the website and I am very disappointed. I spend more than $200 on the stuff. First of all they took a lot of time to deliver my stuff. The stuff that I ordered is nothing like the one which was showing in the picture. The biggest problem is I haven't receive one of the item yet. I ordered the stuff in December and it now March. It was a winter jacket $107. They took my money and did not deliver the jacket. Nobody is answering my emails and nobody is helping me. I lost my money but I will let everybody not to loose their money. I will let facebook know about them because I got their info through facebook.

Date of experience: March 24, 2014
Aaron l. TBdress Rep
over a year old

Hello dear Tehmina K.
This is tbdress service. I am so sad to hear your experience like that. Would you please let me know your order number so that I could get know details about your order. Everyday numerous mails rush in, our sales person might miss several, I apologize for not replying you timely. Hope I could do something for your shopping with tbdress.com. One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Therefore, do not worry about your money spent, I could give you feedback about your case.

Looking forward to hearing from you for your order number

Kinds and regards
Tbdress

Germany
3 reviews
2 helpful votes
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After a few back and forths with TB Dress, I have changed my opinion of the firm. The item I purchased was too small, rather then return the item, the company will be offering me a refund. I will be donating a jacked that is way too small for me to someone in need.

Seems like a win-win.

Thank you TB Dress for your prompt resolution to my problem

Date of experience: January 31, 2017
GB
1 review
1 helpful vote
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I ordered the dress to wear to work on my casual dress down. I order a medium size, however they sent me a large. I did call customer service to make them aware of the error. They were amazing! They immediately sent me a medium size shirts and I have received so many compliments. I was to return the bigger dress but one of my friends chose to buy it from me so I paid it on the site.

Date of experience: April 24, 2015
GB
1 review
0 helpful votes
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Awesome service
April 28, 2015

Loved the personal follow-up. Loved the personalized note, made reference to my name and the comics. Appreciated the willingness to help. Will definitely order from you again. Thank you for your services.

Date of experience: April 25, 2015
Florida
1 review
0 helpful votes
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I ordered this princess v-neck cocktail dress and
December 30, 2014

I ordered this princess v-neck cocktail dress and
Its fabulous. I wasn't sure about ordering a dress online and
Not trying it on first. But it worked out great. The shipping was fast and accurate.
And the fitting of the dress is great... thank you again and i will be getting my daughters Homecoming and prom dresses from you...

Date of experience: December 30, 2014
Canada
1 review
0 helpful votes
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The thing i was looking for and i get it here
January 1, 2016

It was great experience at shopping at tbdress.com.
I was looking for this type of jacket from long time and i get it here our here.
It was basically a lather type of jacket.
And the price rate is also good.
Looking forward for more shopping at tbdress.com

Date of experience: December 28, 2015
California
1 review
0 helpful votes
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TB Dress Rocks!
January 18, 2016

I have purchased tops and dresses from this website and have never had an issue with anything I have purchased. Sometimes it takes a little longer to get but it is coming from overseas so that is to be expected. I will continue to order from them and save a ton of money!
#lovetbdress

Dawn C
Lake Forest, CA

Date of experience: January 15, 2016
Georgia
1 review
0 helpful votes
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A Very satisfied customer.
January 18, 2017

The material of the dresses has very nice quality and fits perfect and the prices are great. I would purchase again and I recommend this company to anyone looking for a nice outfit for a decent price.

Date of experience: January 16, 2017
Canada
1 review
0 helpful votes
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I'm very happy with the company and service I received. The clothing is beautiful and the site is very user friendly. I highly recommend them to everyone and it's a great place to purchase gifts as well.

Date of experience: May 8, 2017
Canada
1 review
5 helpful votes
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Bad service ordered January 27 and still waiting. Liars when it comes to delivering withint 28 days Its march 11 and still waiting. I will never order from them again and I am giving bad reviews. They don't give a $#*! about the customers, keep giving bad service and lying and you will end up with no customers. LIARS

Date of experience: March 11, 2016
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. Hope you could kindly understand that the ID 1980781 you provided is incorrect, could you please tell me your correct ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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