Taskrabbit.ca

TaskRabbit arranged an appointment for 10am on May 12th, the Tasker never showed up, messaged at 1:21pm to say he was 'here' but lacked the common sense to push our unit number. Their customer service is non-existent and they never answer their phones. On top of that they cancelled our ticket even though the work wasn't completed and unresolved. Wish I could leave 0 stars! This company should not be in business!

I needed help in assembling some IKEA furniture ( Ikea suggested them). The concept is great, link people who needs help with people who can provide that help. Unfortunately Task Rabbit are not doing a good screening of the people they link as helpers " taskers". The first person did not show up, the second person cancelled at the last minute without explanation. They need to make sure they get mature, reliable and serious people who want to really do the work. Please do not waste people's time

I hired someone from Task Rabbit to deliver my items from an IKEA purchase after I had finished shopping. I hired him prior to my arrival at Ikea, thinking he would drive up after I was done shopping. I told him I would be 'an hourish'. What does he do? He drives to IKEA immediately, sits outside the entire time I shopped and charged me for that time. When I get into the vehicle he told me he forgot to ask for gas for travel expenses. Feeling bad, I agreed to pay an extra. 5 hrs not knowing he has already charged me an hour for sitting there. It was a 24 minute drive and he was very friendly and personable, I can't fault him there.

But I ended up paying a total of $69 for what I thought would be a 30 minute trip. That included the additional $9 service fee plus a $9 trust and safety fee. I thought it was a single 15% fee, not two. So you're paying any additional 30% in fees. That's more than IKEA would have charged to deliver, it was such a rip off. The tasker showed me the invoice ($54) believing that was the final invoice so I was shocked when I got the $69 invoice. An Uber XL would have been cheaper. I had to argue to get a credit because this was more expensive than I ever would have agreed to.

I won't use the service ever again.