Uniform Advantage

Ordered 8 pieces from this company. The website stated that 1 of the items was out of stock for another 3-5 days. They stated that everything would ship all at once. No big deal I thought. Well 3 weeks later and no package was ever delivered. I contacted the company due to the fact that I had received no correspondence whatsoever telling me what was taking so long. They stated that item was still out of stock. I told them that they should at least send the other 7 items. They told me no because when I ordered I was informed that everything would be shipped together. I was also told that it would only be out of stock for 3-5 days! I finally received my items 7 weeks after I ordered them. Absolutely unacceptable. Will never order from Tafford again.

It took me nearly 3 weeks to receive my order. Some of items seemed like they had been worn. I had to request a return by email, and they took forever to respond to that. It cost me nearly $30 to return the items I didn't want. They still haven't even acknowledged the return, let alone refunded my money, and the real kicker is their customer service hours - Monday through Friday 8 am to 5 pm... Haha... no way to reach them outside of banker's hours (when I am also working and don't have the luxury of conducting personal business). The whole experience has been ABSURD.

Sent a top back and paid postage at post office of $5.98. To my surprise when I looked at my charge account receipt I was charged $8.99 postage by Uniform Advantage. Will not be ordering again.

The quality of these Tafford tradename scrubs is phenomenal, they have double stitching everywhere, bar tacks at pockets, strong fabrics, lots of choices. They tell you up front that their sizes are generous, and they are, you may need to go down a size when you order. I have always gotten my orders in a timely manner, never had a backorder delay the rest of my order, and had no problems with returns or exchanges. They have the best clearance sales, prices really go down.

I ordered scrubs on June 28th, it took over a month to get them. I called them several times and they kept telling me they're moving into a new warehouse and they're behind. I sent 4 items back. One item apparently got lost in the mail, the other 3 items showed they were delivered, but it took about 2 wks for my money to go back into my account. When I saw it had been delivered to them, I called to ask them why it hadn't been refunded yet. The guy told me that it may be there, but he doesn't know when it will show because they are so busy. I called to speak to a manager and all I got was voice mail and nobody ever called me back. Horrible customer service. I will never order from them again. NEVER!

I ordered from Tafford said it would be shipped in 3-5 days. I contact them 3 times over the course of 16 days through email never got a single reply. The last time I contacted them I asked to cancel the order then the next day when I called them they said it had shipped. OF COURSE, Now it can't be cancelled! But they will send me a shipping label. Now I have to wait for this crap to arrive only to send it back and likely have to wait weeks before I'm credited. NEVER AGAIN!

I ordered scrub tops one month ago. I cancelled my order today. They came too large. I wanted to exchange them, but they wanted more shipping. When I said I didn't want to take the chance of the second order not fitting, they paid for shipping. When they received my return, to my confusion they refunded all but my shipping cost. When I called they said they re charge when the exchange is made. Then I get a notice from pay pal for two unauthorized charges on $1.00? They are hard to get a hold of. They do not return calls when you leave a message. I fell they are sneaky and snakie. When I finally got them this morning I found my exchange hadn't been shipped yet. I told them to forget it. I was done. They are too much work and too confusing to deal with.

Tafford use to be pretty reputable, now it is a huge hassle to return and exchange any items. You have to call for a RMA# in order to return anything, good luck, took forever on hold to get a customer service rep. Sent in my items to be exchanged on Oct 30th and to date (Dec 15th) I have yet to recieve my exchanges or any notification from their company on what the delay was. Been calling everyday to inquire, and their reps are so busy they can't even answer! On hold again for 30 minutes... Will never use them again.

I think they are greedy and crooked. I ordered over 128.00 dol in uniforms when i received the uniforms they were to big so my inital thought was not to go thru the hassle of reorderin, just get a refund to my debut. They already had in mind what they wanted me to have when i notified them i was returning the merchandise only 53.00 was deposited, they will resell the product for the orignal price and make a nice profit from me. It is so sad that people find ways to keep from losing when the answer is to always do the right thing and try to be fair. Well i do hope they become very rich for 75.00