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Uniform Advantage

How would you rate Uniform Advantage?
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New York
1 review
5 helpful votes
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Terrible terrible
November 17, 2015

It's been 8 days since I placed and paid for a $100 order and it still has not shipped. Customer service could care less. They had no problem taking my money right away. Do not order from here

Date of experience: November 17, 2015
Connecticut
1 review
2 helpful votes
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Ve ordered scrubs online and never had any issues, orders were shipped out in time. Decided to give Tafford a try. Well I will not make that mistake again. It's been 3 weeks and I still have not received my order. I emailed customer service and was told it would ship out early next week but got no confirmation email. Called and left a. Message with no call back finally spoke.to someone yesterday who told me their warehouse has moved and they were having problems getting orders shipped out but my order would ship tomorrow. Looking at reviews apparently their warehouse has moved a lot because this seems to be a major issue. Their website clearly states will ship out in 5-7 business days well I've waited 22 business days and still no order. If you don't mind waiting till you retire to get your order then go for it other wise try Uniform Advantage online. I've never had an issue with them and they have great customer service. Now I wait and hope I get the right order from this place. Totally disappointed and dissatisfied.

Date of experience: July 27, 2016
North Carolina
1 review
2 helpful votes
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I ordered 5 tops, they were HUGE, the size charts are way off. Tried to return them and they wanted $12!

Date of experience: April 13, 2017
Nicole C.
Texas
1 review
5 helpful votes
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Horrible service
July 27, 2016

Ordered scrubs and was told they would be shipped in 3-5 business days. Finally got shipping confirmation 2 weeks after the order was placed (10 business days). Called to complain and was put on hold for a long time. Finally opted to leave a message and no one ever returned my call. DO NOT ORDER FROM THIS COMPANY!

Date of experience: July 27, 2016
Texas
2 reviews
1 helpful vote
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Scam
August 17, 2023

Scam company, avoid them. They will ship u over-sized scrubs and will not send you return label for their fault

Date of experience: August 17, 2023
Thailand
1 review
4 helpful votes
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I placed an order with Taffords Uniforms on May 14th, I called twice to ask for a followup. I was answered that my order was going to arrive today.
Instead, as of May 23th, I was informed by email that the 10 items I ordered were cancelled...
This is a more than dubious way to condcut business and I will make sure I spread the word about this unacceptable practice.

Date of experience: May 23, 2012
California
1 review
3 helpful votes
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Awful company
July 18, 2016

Placed an order 10 days ago and still have not received my shipment. I got a confirmation email that my order was placed but never got a shipping confirmation. When you call the customer service number it is a dead line. DO NOT ORDER FROM THIS COMPANY

Date of experience: July 18, 2016
Mississippi
4 reviews
5 helpful votes
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Usually I don't pay too much attention to negative reviews for a company or seller if they are a few out of many many positive reviews because you can't please everyone. I am a very patient customer when it comes to shipping, etc and do not expect the world to come to a halt because I am upset. However, this company exceeds the worst experience by far when ordering scrubs to the point I had to google reviews on this company to see if it was just me. My order was never received and found out a month later it was canceled because they never had the product in stock. Then found charges with my paypal because when you buy from them and use paypal there is an agreement for pre-authorized charges. They all of a sudden found my items when I contested the charges and quickly charged me and supposedly sent the items (none- special order or embroidered). I contacted customer service many many times and never got a response, the phone picked up or any product. I had to get with paypal on several attempts to recover my money. I have been buying scrubs locally and some online here and there for years and this is the worst experience a very patient understanding customer has been through with scrubs. I can never recommend them and maintain a positive self-conscious and will never use them again no matter how good the sale is. I only have one review here and because google has blocked any way to leave a review for their promoted customer, I decided to leave one here in hopes to help anyone before they have a bad experience like mine.

Date of experience: August 28, 2016
New York
1 review
3 helpful votes
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Ok so before i gave this website a terrible review because i was suppose to get an order from them on august 19 even though i ordered on august 1st but it turns out the item was out of stock and i did not read it when i ordered so it when it finally came back in stock august 9th it was shipped out to me august 11 and i received it august 14 sent to me through their UPS innovation shipping method so if it is available and in stock it should take nore more than 4 to 5 business days to receive I am in NY.

Date of experience: August 12, 2014
California
1 review
2 helpful votes
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Don't waste you time
September 9, 2016

Ordered a top on August 29th... on Sept 9th I emailed them inquiring when my order would ship. Got a reply from Ashley at customer service that per my request to cancel my order... that my order had been cancelled... CROCK OF CRAP...
DO NOT ORDER FROM THEM... THEY SHOYLD BE SHUT DOWN

Date of experience: September 9, 2016
Wisconsin
1 review
5 helpful votes
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I think Tafford.com is a scam. If they aren't a scam, then they really don't give a cr*p about their customers. I placed an order 3/23 and today, May 2nd, I finally received some of them items I ordered. When I initially placed the order I received an email that one of my items was backordered until whatever date. I figured, okay... they'll ship the rest of my multi-item order and send that item when it becomes available. Not the case. After not receiving anything for a week or two, I emailed them and asked what the story was. I was then told that many of my items were on backorder and their policy was to not ship until "most items were available". When I complained that was unacceptable they offered to ship the items they had and I agreed as I was starting a new job soon and needed the scrubs. Well, the scrubs didn't make it in time for me to use to start my new job and I ended up going out and buying new scrubs for my new job. I'm planning to return everything to Tafford's, and no doubt they will probably jerk me around on refunding my money. Steer clear of this company because their business style really stinks.

Date of experience: May 2, 2013
Ohio
1 review
4 helpful votes
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Terrible place
October 21, 2015

I placed an order for 3 sets of scrubs, about $200 worth on October 6th, 2015.The order stated they would ship in 3 to 5 business days, after 5 business days I contacted them to see why I had not received a shipping confirmation. They then said they will ship no later then the 7th business day. On the 8th business day I received an e-mail saying they needed to confirm my payment so the order could ship. I called them and verified the payment and was told they would be shipping that Friday Oct. 16th since each item was in stock. I still never received a shipping confirmation, so I contacted them again on the 10th business day, Tuesday Oct 20th and was told they did not have any information regarding my order. Today on the 11th business day, Oct. 21st, I contacted them again and they told me my order had been cancelled. They told me they could assist me in placing my order over the phone, but none of the items were in stock. Did not even offer anything for such a inconvenience. I politely informed them that I will never be placing an order with them and will return to the trustworthy company, Scrubs and Beyond. Beware of this company and do not rely on them to send you scrubs that are much needed for work!

Date of experience: October 21, 2015
Michigan
1 review
4 helpful votes
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Placed an order on November 20th. The order stayed in "Credit Card Authorized" status until the 28th when I received an email from customer service stating that part of the order was on backorder (so they apparently held the entire order which is crap anyway) and said it would ship approximately January 18th. Completely unacceptable, especially for the company to wait so long to notify me, as well as the fact that there website has the ability to tell you if items aren't in stock. All of my order was "in stock" items. Apparently they suck at web maintenance. The site said to respond if I wanted to change the order, which I promptly said go ahead and ship the items that were in stock. No response what soever. I then called on December 4th. Customer service told me that my order was expected to ship in the next 24-48 hours (minus one item from the order). The agent had no idea what happend with that item, but said that the rest of my order was ready to ship. It is now the 15th and NOTHING. No updates, no order, and I can't even log into my account anymore. Its as if they just removed my account from their system. This is the worst experience I have ever had with online ordering from anywhere. Worst of all, the scrubs were part of a birthday gift for my girlfriend and today is her birthday. This company is absolutely horrible in the customer service realm, and in business practices in general.

Date of experience: December 15, 2012

Overview

Uniform Advantage has a rating of 1.7 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uniform Advantage most frequently mention customer service and business days. Uniform Advantage ranks 53rd among Uniforms sites.

service
6
value
6
shipping
6
returns
5
quality
5