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Taco BellReviews 200

1.7
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Taco Bell Reviews Summary

Taco Bell has a rating of 1.7 stars from 200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Taco Bell most frequently mention customer service, sour cream and fast food. Taco Bell ranks 17th among Restaurants sites.

service
88
value
81
shipping
34
returns
35
quality
72
Massachusetts
3 reviews
3 helpful votes
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Taco Bell bad
February 1, 2023

Yesterday I went to a local Taco Bell near me. I had never been in there but decided to try it out. A young guy mumbled something to me that after saying it 3 times I understood what he was saying, and that was to use the kiosk. Ordered my food (never been in there so don't know the rules) I stood to the aside and that young man mumbled something else at me, that after several times I understood it would only take a few minutes. There was some noise around us so the hearing was (on my end) was difficult. I saw 2 gals in the food area preparing my food, They seemed to know what they were doing. Got my order, went home and started to eat my food. Half way, I could taste something in my food that had gone bad. I couldn't identify it but stopped eating. I should have known better than go to a Taco Bell or any take out place as lately bad food is what I keep getting. Decades ago, getting take out was something to enjoy but that seems to have ceased in the food industry today. It's a lost art and one that eventually closes doors permanently.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Awesome meal and taste
February 1, 2023

The burritos taste amazing. For the rate at which it is purchased, the taste is amazing. I'm reminded of home.

Date of experience: January 30, 2023
California
5 reviews
9 helpful votes
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THIS was the Supreme Taco that I received from this store, (Dine-In)
It was in SO many pieces, that I don't even know how they were able to wrap it.
I could NOT pick it up to eat it, as it was just a Clump…

Date of experience: January 19, 2023
New Zealand
1 review
0 helpful votes
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Worst service ever
January 4, 2023

First of all the food was not done properly half of the burrito wasn't filled so it didn't taste very nice. Second the service was horrible waited 20 minutes as one of the bosses were teaching a trainee while we were waiting in line as well as lots of others. Wouldn't go again do the training when there are no customers in line.

Date of experience: January 4, 2023
Illinois
1 review
1 helpful vote
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I went to east Alton Illinois taco Bell all my fd was gross wet n hard n falling apart I ordered the deluxe craving box my grilled burrito was thin barely anything n it mostly Shelli called bthere said there's nothing we can do seriously $8.62 for my fd n I can't even eat my dinner this place needs shut down the workers r horrible at making food

Date of experience: December 28, 2022
Ohio
1 review
0 helpful votes
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SCREW YOU FILTHY ANIMALS
December 22, 2022

Hello, I am making this review because me and Taco Bell are breaking up. Here's why, so basically everything I like gets taken away, ALSO NOT TO MENTION THAT TACO BELL TOOK AWAY THEIR F****** NACHO FRIES. Im sick and tired of Taco Bell treating me this way. I've done nothing but been a religious customer and all I get is disrespected. How could they also get rid of the apple pies that they used to have too? I'm so mad, SO MAD! WE ARE DONE TACO BELL MORE LIKE TACO HELL!
Sincerely, Mariah

Date of experience: December 22, 2022
Washington
2 reviews
0 helpful votes
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RIP off
December 21, 2022

I got the beef chalupa dinner at the drive-thru the chalupa shells were not even half full and they forgot the sour cream. The hard taco shell with stale on each item I had two pieces of tomato and a small pinch of cheese mostly the white lettuce that hard bitter lettuce was abundant. The iced tea was watered down it tasted like sugar water I will never go back there.

Date of experience: December 21, 2022
Arizona
2 reviews
0 helpful votes
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I have been coming to the store in Phoenix on the 101 and Bell for over 20 years. The employees are great and always happy and friendly. The lady manger Elvon is the best. The food quality and service are great. My wife and I are 75 years old. Thanks
Michael Kintz

Date of experience: December 17, 2022
New Jersey
1 review
0 helpful votes
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Awful
November 30, 2022

Bad experience never eating here again. The food was bad. It was cold and not made to quality. Don't ever eat at Taco Bell…..

Date of experience: November 30, 2022
Florida
1 review
0 helpful votes
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Most of the employees at Taco Bell Biscayne and 36th in miami. They are just stealing their paychecks. They don't know how to talk to customers they don't know how to deal with customers. Rude and uneducated employees at this location. I'm partially handicapped I cannot see. And they're forcing me to use the kiosk because no one want to take the time to take my order. While they're all in the back laughing and having conversations with each other. These people are disgusting. The restaurant was filthy through it dirt and food all over the place. I will never eat any of these Taco Bells ever again... they need to hire responsible people who actually want to work.

Date of experience: November 21, 2022
Pennsylvania
2 reviews
1 helpful vote
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Missing
November 13, 2022

Only bad thing i will say is that the double steak grilled cheese burrito is missing the steak. If there's only 1 piece of steak and double is 2 than they got it right. But for $6.79 a burrito, it's not worth it.

Date of experience: November 13, 2022
Michigan
1 review
0 helpful votes
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I went up there last night and after I put in my order, I get up to the Drive thru window to pay and my bill was $31.16. I gave the young man working the drive thru window a 50.00 bill a long with a dollar and the 16 cents and they gave me my food but they didn't give me my 20.00 change back let a lone a recipe and I went back up there to let them know that they didn't give me my change and the manager I believe they were was very rude because they told me they couldn't do anything about it and I told them I didn't get recipe. If that wasn't bad enough they put sour cream on my nephew's 2 Chicken chalupas after I had told them no sour cream. I will never go back to that location again.

Date of experience: November 12, 2022
Kentucky
1 review
0 helpful votes
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Taco Bell is terrible
November 7, 2022

The employees wearing their pants around the bottom edge of there butt and little kids there I asked if someone can tell the employee to pull them up they said they ain't allowed they'll get fired so I asked her to pull them up she said she didn't have to pull them up well Taco Bell lost a lot of customers that day

Date of experience: November 7, 2022
Nevada
1 review
0 helpful votes
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Disappointed
November 4, 2022

I am a long time lover of Taco Bell I went through a period of time where I ate it almost everyday for weeks. Lately though I have been very disappointment and have decided today no more Taco Bell for me.
I understand a lot of stores are short staffed BUT when you have an option to order online and pick up in store to then show up and the lobby is closed and you now have to wait in usually a long line in the drive through to get your food that is probably now cold.
I ordered today online for instore pick up at 11:30am, I get a notification that its ready at 11am. I am at work and in the middle of doing something so I cant just leave to go and grab it early. I get there and the lobby is closed SHOCKER. I get into the drive thru and get my food get back to work and my food is ICE COLD cause they made it 30 minutes before they were suppose to. I simply will not be returning for awhile to waste my money on food that is made wrong, items forgotten like the nacho cheese for the NACHO FRIES, and for my food to be cold when I get it.

Date of experience: November 4, 2022
Montana
2 reviews
1 helpful vote
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Fast food NOT
November 1, 2022

I was 4th car in line took 15 minutes to get to speaker. Then waited at speaker for 5 minutes. For them to take my order. Then another 6 minutes to get up and get my order. Thought this would be faster then McDonald's since it was time for high school lunch. And this Taco
Bell is no where near a high school. Since I had a half hour for lunch. And there is no way to get out of the line. Called manager shevsaid she would call me back still waiting 6 hours later.

Date of experience: November 1, 2022
Connecticut
1 review
0 helpful votes
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The past couple weeks I've been going to Taco Bell in Fall River on the bottom of Plymouth Ave. They have been wonderful to me, everytime I go there I've gotten great customer service! Today I went by there and my order was not only right but the girl in the drive-thru Kendra had an awesome attitude! She was just really nice to me, and these days that is very refreshing! I will be a returning customer. Thanks Kendra!

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Bad Food
October 10, 2022

Quesadilla is a joke it has no filling it's flatter than a piece of paper I won't ever feed my dog that it's dis. No star rating if I could

Date of experience: October 10, 2022
Florida
1 review
2 helpful votes
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No way I never went to a cussing ghetto smoking restaurant like Taco Bell south Monroe Tallahassee Florida they be on the phone talking cussing each other's have to wait on there time to Order no one was in drive through or in the building but yet I waited 15 minutes was walking out when one the employees decided to ask me do I need help girl really very disrespectful need to close it down need new workers who want s to work never I recommend anyone there I'll eat noodles before I spend my hard earn money with Taco Bell

Date of experience: September 29, 2022
Australia
1 review
0 helpful votes
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Taco Bell is amazing
September 16, 2022

Great food, very kind and friendly service and staff, taco was amazing and the restaurant was a beautiful environment to have my meal!

Date of experience: September 15, 2022
Texas
1 review
1 helpful vote
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Zero stars
September 9, 2022

This here restaurant made shat myself THREE DAYS STRAIGHT. The fat B***h who attended to me acted like I was her child. She threatened to hit people if they did not order. I hope taco bell fires her. ( Also Mcdonalds is better)

Date of experience: September 9, 2022

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tacobell.com
Founded in 1962
Irvine, CA, United States