SynergyTVS

I purchased a TV for the Superbowl during their "Superbowl Sale". The TV did not show up before the game. It never arrived at all. Phone conversations with the company provided tracking information that was not valid. I requested a refund in numerous emails and phone conversations. Emails were never responded to. On the phone, they told me that a refund would be issued within 24-48 hrs. This did not happen. I called again and was told that they were not sure what was going on and that they ("Danny") would be emailing there billing department about it. I asked to be included in (CC'd) this email but was told that I could not be. They then told me to request a refund through my credit card company. Weeks later there has not been a refund. I have reported this transaction to my credit card company as fraud and I hope to get my money back. If this is a legitimate business then they are all incompetent.

They use low prices as bait; when you place the order, they will send you an email to ask you to call to confirm your order. If you call, they will tell you that the item you ordered is made in Mexico, not in South Korea, and it does not come with manufacturer warranty. If you want the warranty, they will make you pay more. Actually, they won't sell you the TV at the price as they advertised on google, which is way lower than their competitors. Runaway from them as soon as you can, they are SCAMMERS!

I ordered a Samsung TV almost 30 days ago. They called us a week later and wanted to confirm the delivery windows. Also they tried to offer a different version of TV (commercial vs. household) with higher price. I simply requested to ship the item that was ordered. 3 weeks after that with no signs of delivery. Called them up and was told to call back the next day to talk to another gentleman. They said that the original TV was damaged during the shipping and the replacement will take at least 2 more weeks. The bottom line this is all make up story and I ADVISE THAT BUYING FROM THEM AT YOUR OWN RISK. Would never buy anything from them. I just wish to write this review with Zero Star as they do not deserve even 1 star rating here.

I bought an LG tv on December 1st and they said I would receive it the latest by the 16th of December. Now that day passed and on the 20th they send me a text message to confirm for delivery date. I confirmed but on the day of the delivery they didn't show up... after calling three different delivery companies (Am trucking and other) they said they don't have an item for my address. I wanted my TV for Christmas but I wasn't getting it after all. Finally they found my item but by this time I wanted to get it from any retail stores... then they have the audacity to tell me if I don't want their item I will get charged $200.00... Very unprofessional and a scam... stay away from this

I thought I was the only one but when I started to research it is clear this site is a scam. I purchased the LG OLED 77" TV back in November 2019 (it is March 2020 now) and after calling numerous times and getting upsold every time I kept getting some excuse on why they have not shipped yet. In the last phone call after I refused to purchase the more expensive unit they were pushing they said that my TV was out of stock, even though their site still showed it in stock and ready to ship in 24-48hours. This is their model they bait and switch, I am just worried that these con artists have my credit card info. I will be filling and informing the FTC about this site.

To anyone thinking about purchasing, please read the other reviews I'm not the only one who has fallen victim to this scam.

Got sucked in to the too good to be true price and ended up paying same price i would have at SAm's. Paid for the expedited shipping and when i called to ask when it would be delivered they told me to call shipping company. That should have been my second clue. TV finally arrived a week late and the mounting bracket purchased with TV still isnt here. They said it ships separately by UPS. I could have ordered it from CHina and had it already. 3-7 day shipping is business days. The shipping company is never told that was purchased but they get a 1 star review as well. Supposed to be here before 2:30 and showed up at 4 making us late for a show. Lost another $300 bucks on that. Save yourself some cash and a huge headache, stay away from this seller.

Terrible. Purchased the 65" LG C9 in November 2019 and was given the runaround until finally I asked them to cancel the order at the end of February 2020.

1) They try to scam you by saying that the TV you purchased for $1499 is a Korean version vs American version. The cost for the USA version is an additional $350. I fought them on this and showed that on the website it is supposed to be the USA model with correct product code. They finally agreed to ship the correct model at the price I paid, but waited 3 months.

2) They had no updates for me apart from when I placed the order to let me know they couldn't yet fulfill the order. They kept me in the dark for 3 months and I had to reach out to them once a week for 8 weeks before I just got fed up and asked them to cancel the order.

3) They sold who knows how many TVs and STILL advertised on their website a 24-48 hour in-stock shipment time, but when I pressed them on when was the last time they received a shipment from the manufacturer, they didn't know and couldn't pull up the records. Their manager had no answers and it seemed I was always getting the same service representative in shipping with no answers as to what was going on.

4) Buyer beware, this website has not shown ANY legitimacy that they actually sell TVs. They may just be harvesting credit cards and selling the information for all I know. If it's too good to be true, it most likely is. They advertise cheap TVs, but they don't deliver, so it's just a waste of your time.

Wasted my Cyber monday window on this scam. Bought 3 Sony 900Fs and received the same response as the other posts. 1. No shipping confirmation after 10 business days.
Called and was told the 8 bit lie as everyone else regardless of tv brand. Also told i didn't sign the "waiver" which was never sent. Tried to sell me a LG tv that wasn't even close to what I ordered. I asked for specs to be emailed. Never got an email and when I returned the call the agent immediately told me the waiver wasn't signed again. I told him i never received the specs and he claims that he doesn't send out quotes. I never asked for a quote I asked for specs. Cancelled my order.

Same experience as other reviewers here. First it started off with signing a waiver to not get a one year warranty for the TV. I agreed so it then went to the fact that the $1499 price was for a TV manufactured in asia that was 8 bit instead of 10 bit. He said the color pixels where in the millions instead of the "billion" listed in the specifications on their website. By the way the tv specs and description identically matched the others listed at the big box stores for $2099(LG OLED65C9PUA). False advertising as well as bait and switch. He offered me the tv advertised on their website for $1899. I asked him if he could hear me ok and I then told him I was not buying anything from him. I really couldn't believe he had the nerve. Next stop Google review, BBB, and Consumer Reports.