Overview
Swiss Cuban Cigars has a rating of 4.1 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swiss Cuban Cigars most frequently mention and customer service. Swiss Cuban Cigars ranks 20th among Cigarettes sites.
Instant Feedback
I have absolutely no doubt whatsoever the cigars I received are fake. Do your homework on COHIBA. MHG
Unfortunately Cigars I received are not authentic and blocked
Very good. Cigars arrived in excellent condition. Looking forward to smoking them.
Every time I order the person who helps me at Swiss Cuban Cigars gives me first-rate service. I now have purchased 15 boxes and sampled about another 15. The ability to get sample packs is very nice. The cigars make it to me in excellent shape in about 10-12 days. I will also start buying non-cubans from them as well. They have made me a client for life.
My experience with the company is amazing. I love the responsibility and affordability of great Cuban Cigars. Very responsible and all package are getting before of the schedule arriving time. Thank you.
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- Las Palmas, Gran Canaria, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings Mr. Aldawood
I hope you are having an excellent day,
Thank you for sharing your feedback through this means. Your comments are truly valuable for us, as this allows us to improve our service levels and product.
In order to address your concern, I would like to clarify that all the cigars that our company sell are 100% authentic, we have sold in Duty-Free markets in Europe for many years passing all the international regulations complying with the tobacco laws
All boxes come with a unique barcode that you can use to verify the authenticity in the official Habanos S.A. website, www.habanos.com. We recommend the customers perform this process to confirm their product authenticity once received.
We would have loved to assist you during this process but we didn't receive any type of communication from you.
I regret to know that we have not fulfilled your expectations.
We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our company.
Isnela Solís
Customer Service Team