Swiss Cuban Cigars has a rating of 4.3 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swiss Cuban Cigars most frequently mention and customer service. Swiss Cuban Cigars ranks 20th among Cigarettes sites.
Recently made another substantial purchase from Swiss Cuban Cigars. I experienced a significant delay in shipping with this one, which in my experience is unusual, so I reached out to them. They investigated, got back to me fairly quickly, and made a replacement shipment immediately, which I subsequently received in a timely manner. Everything arrived in pristine condition and I remain a satisfied customer.
I can thank you enough this company for delivering the best quality Cuban cigars to my house. They always send me new updates about cigars and new deals that they're having in their website. Extremely professional professionals I love this company and I would recommend to all my friends and family.
The Cigar was the best! However, my previous order was confiscated by US Customs and had to fill out paperwork to forfeit the merchandise. Swiss did send me another order at no charge. (Which was awesome!) With the current régime in the US. I will not jeopardize my rights as a US citizen. So regretfully I will not be ordering any cubans. Partagas Lusitanias (Sample 3)
Very satisfied with the cigars, sadly UK import duties make it prohibitively expensive to order cigars any more. It is cheaper to fly to Europe and buy the cigars at the airport, stay a night or two and fly back. The duty was more than the cigars. Very sad.
My experience with the company is amazing. I love the responsibility and affordability of great Cuban Cigars. Very responsible and all package are getting before of the schedule arriving time. Thank you.
I had to figure out how to send the payment in the beginning, but once I did, it was smooth sailing after that, the product arrived in great condition and delivery was fairly quick
You have the best cigars in the world and they look good and smell good and taste great and I cut one in half and smoke it after breakfast and dinner for dessert thank you keep up the good work
Great cigars. Part of my order was lost in transit and they replaced it immediately. No charge. I keep coming back because they take care of me. Especially Lohanna.
The staff at Swiss Cuban Cigars are very professional. They communicate effectively. They tracked my order at every stage, answered my questions, and achieved a favourable outcome. Thank you
I've always gotten great cigars from Swiss Cuban Cigars. Their customer service is top notch. Have never had a bad experience with them.
Been a customer with Swiss Cigars for years now, they got great products and their customer service is excellent! Thank you
Timely response to questions and great care in tracking my order all the way to delivery. Addressed issues with my order before I had considered there could be an issue.
I had a small issue with the original order. The Customer Service Rep Oksana was in contact with me several times with updates, and after arrival (in only a few weeks) she continued to follow up to be sure I was satisfied. We spoke about my concerns and she addressed immediately and had my order re-shipped. I got that in 15 days which was amazing and in time for my daughters wedding. Oksana is a rock star, and the Cuban Cigars I received in the re-shipment are perfect. I would recommend Swiss Cuban Cigars to everyone! Great prices, great quality, and fantastic service!
Everything about Swiss Cuban Cigars is meets my expectations! I have ordered from them several times, and I will gladly order again!
I had a great team helping me get my cigars through customs. They assisted non stop and helped ease my mind and assure me all would be great. The bees knees as we would say in the UK. I will always be doing business with this company. Cheapest cigars around and the most helpful
Swiss Cubans consistently delivers the best selection and products at a great price with on time delivery
Easy and safe to complete purchases, Communication back and forth with quick response.
Looking forward to a continued relationship.
Got the cigars within 2 weeks of my order. Very quick. Also half of what I would have to pay here.