SWELL Reviews - 59 Reviews of Swell.com

How would you rate SWELL?

Top Positive Review

“Don't Always Believe What You Read!”

Lindsey V.

7/23/16

After Reading The Abundance Of Bad Reviews For this Website, I Second Guessed myself when wanting to Purchase A Swimsuit Top that I really Wanted from here BC of the better price but then I thought about it for a couple Days and decided for the first time to Try it Anyway knowing that it would be my fault if something happened. I''m So glad I went with with my gut instinct and didn't let the reviews sway me BC everything Went GREAT! Shipping, Size, Price and most of all the FIT Was Perfect! Don't believe everything you read.

Top Critical Review

“Don't Buy! They are a Scam!”

Kat E.

7/2/23

Don't buy this place is a scam! I bought 2 dresses and after waiting past the stated time frame for shipping, I reached out. They never responded to my messages. I opened a dispute with PayPal which caused them to reach out. They promised to refund me but needed the dispute canceled. I canceled the dispute, and then they REFUSED to refund me. Thankfully I can reopen the dispute with PayPal and am currently awaiting for my refund feom the duspute.

Reviews (59)

paul r.

1 review

3 helpful votes

“Item available, or not”

March 12th, 2015

Decent selection and deals. Inaccurate inventory.

Helpful (3)

Thank you

Q&A (7)

Question:

I see uggs 50% off. are their items authentic? I see uggs 50% off. are their items authentic?

Answer:

They probably are authentic however like above says if they don't fit or the package gets lost they will not be helpful. Worst customer service I have dealt with in years.

By Patty W. over a year old

See more answers (2)

Question:

Is it legit Is it legit

Answer:

We are very legit, Feel free to contact our customer service for personal assistance in placing your order. Our return policy is pretty fair and comparable with our competitors. 30 days for a full refund and 90 days for store credit. We carry some name brand product so what you get in your mom and pop/brick and mortar shop you will find the same quality here. Katie- If you have yet to receive your refund please contact me and I will be more than happy to assist and make sure you are taken care of. Philip

By Philip R., over a year old

See more answers (2)

Question:

How long does it usually take for your order to come in How long does it usually take for your order to come in

Answer:

Somewhere between late and never. I ordered for a trip and it arrived while I was away. I gave them over 10 days

By del h. over a year old

Question:

I too, am a customer who is currently going through a negative experience with your non existent "delivery status" information and you already had charged my cc! how long do i to wait, before i can expect to receive my order? I too, am a customer who is currently going through a negative experience with your non existent "delivery status" information and you already had charged my cc! how long do i to wait, before i can expect to receive my order?

Answer:

It's a guess with no tracking or ability to communicate It's a crap shoot

By del h. over a year old

Question:

I see nothing but bad reviews i hope i get my order on time and i hope it's the right size if not i'm never shopping here again

Answer:

Hi Tyonna, it really depends on where you live. I'm lucky - I live close and pick my orders up from the warehouse. The one time I ordered for shipment, it came promptly. In terms of sizing, you can't really blame Swell for the variance. A lot of the skate/board brands have varied sizing so it can be hard to tell. I can tell you that in general, the Swell brand itself can run small and a lot of the material is on the thin side.

By Kaye M. over a year old

Question:

I want t see reviews about their stock investing

Question:

I'm trying to make a purchase over 50 yo get free shipping but it's making me pay

Typical questions asked:

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What is the return policy?
Where is the company located?

Show all questions (7)

From the business

Enjoying the ocean since 1999. Shop the best Men's and Women's apparel and surf gear. FREE shipping over $49 + FREE returns

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Surfing, Swimwear
#3 in Surfing
Irvine, CA, United States
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Philip R.

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Overview

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Positive highlights

Critical highlights

“Don't Always Believe What You Read!”

“Don't Buy! They are a Scam!”

Reviews (59)

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Q&A (7)

I see uggs 50% off. are their items authentic? I see uggs 50% off. are their items authentic?

Is it legit Is it legit

How long does it usually take for your order to come in How long does it usually take for your order to come in

I see nothing but bad reviews i hope i get my order on time and i hope it's the right size if not i'm never shopping here again

I want t see reviews about their stock investing

I'm trying to make a purchase over 50 yo get free shipping but it's making me pay

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How do I know I can trust these reviews about SWELL?