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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was worried at first since it's virtual
But I actually received mine In 48 hours best thing I looked into
I believe we should get everything to show our dogs or emotional support dogs instead of having to buy more stuff! I will be able to write a better review after I fly in June if I have to pay another hundred and something dollars for her to fly
I have not had to use these documents yet but I did receive the letter within the timeline they provided.
We hope our services will greatly benefit you! We look forward to doing business with you again!
Since my dog is a pitbull it makes it hard for me to take her anywhere because people want to just judge her right away but what they don't understand is that I need her. And now having this it's awesome and I never thought I'd be able to do it but support pets made it possible for me to always have the animal that helps me by my side no matter where I go or live
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your pup by your side!
Good experience, just can't get the link for landlord letter to work.
Hi there! Please contact our Customer Service if you are still having difficulties with the link. We are happy to help our loving pet parents and apologize for any inconvenience this may have caused you.
Easy and fast to do. Received in 2 days great experience!
We are thrilled to have you part of our ESA family!
It was easy to use and understand thanks for the help in getting me approved for my support animal.
You are most welcome. :) Thank you for your kind feedback!
I am renewing! This is a wonderful program! Easy questionnaire and customer service is great!
We try our best to make renewal easy and simple! We’re so glad to help you and Ed! ♥
Will will help to have Rosie with me when I travel having bad days. Having a emotional support dog help people in so many ways people who don't need that assistance never understand. Now I can take her with me always.
It is wonderful to know you are enjoying life with Rosie at your side! ♥
I wait for too long for something like this and I so glad I did for my dog Precious she means the world to me
Hey there, great to know that you've made the right choice for you and Precious.
No problems. Everything went as smooth as I needed it to go. I didn't even realize this option was out there. I'm extremely appreciative.
Great to know that you have already registered your furry buddy as ESA and for the process to be hassle free for you.
I needed this quickly for a move in and I take my pet everywhere so I got the card as well!
We are glad that process was quick and easy for you.
I ordered my documents and received it 24hours later. I then received multiple emails from them checking to see if I received them. They were really concerned to make sure i received my product and didnt just abandon me and they received my payment.
We want to make sure that you received what you've paid for. We are glad that you are satisfied with the service that we provided.
Experience was quick and easy. Love the communication
Thank you for sharing your great experience registering your friend as ESA with Support Pets.
Quick and easy I've been trying to get a hold of this for years now and didn't even know where to start. My pup has been my rock ever since I got into a car accident and injured my back leaving me almost unable to walk. So thank so much
The long wait is over and great to know that your furry pal is already a registered ESA with proper documentation.
Trust worthy with the product but I was unable to update my profile to meet my current needs. For example my coco has gotten bigger and there was no tab or option to update her information
Hi there! A member of our team has been in touch with you concerning this matter.
Completely happy with experience and love the speed of it.
Loving pet parents deserve easy and hassle free registration of their furry pals as ESA.
They were extremely helpful with the whole process. It is easy to use and now I can have Charlie with me at all times.
Great to know that you've made the right choice for your and Charlie.
Very simple, quick, and easy to do. Cant wait to get her vest.
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
It changed my life and prissy I can take her places she wants to go
It is wonderful to know you are enjoying life with your furry loved one by your side! ♥
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! A member of our team has been in contact with you concerning this matter. We look forward to hearing your additional thoughts! Thank you so much.