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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great experience. Got paperwork in less then the 48 hours.
I am happy because Luna will go with me on vacation and I will be able to feel calm and without stress. Thank you very much for helping us to be together
Thank you for sharing how Luna makes a difference in your life. We are happy we are able to help you for the ESA registration.
I keep calling to get an ETA on when my application will be approved. I keep being told '24-48' business hours & promised it will be escalated. There is also continued emails about completing the survey…. Which I completed 3 times.
This is ridiculous and a complete scam. They had no problem taking my money immediately but do not provide any type of service that was promised or even any updates.
I finished the survey & paid for their services over 2 weeks ago. Already working with an attorney re: a class action lawsuit started because what they're doing is not just inconvenient it is illegal. Feel free to reach out & join!
Hi there! A member of our team has been in touch with you concerning this matter.
Its been a fast experience to get your information and I requested the harness and yet have got a recipe or charged for that yet but over all its great and quick
Thank you for letting us know that you had an easy and hassle free experience.
Very easy to do thank you for all your help in this situation never want to leave my fur baby behind
Our furry pals are family and we should always be with them. Thank you for appreciating the service that we were able to provide to you.
Absolute happiness for my mya and me. We are very pleased with how fast you guys worked for us. Thank you
Time is the essence for loving pet parents that's why we need to make it fast and easy for them.
Great, it works fast and effective. I enjoyed my self and this process, hopefully more people use it as well
It warms our hearts to read your most kind words! We appreciate them!
Very quick and professional to provide for my support
Support Pets is always happy to help pet parents register their furry friends as ESA.
Great job they have made my life so much better I don't have to live in fear of being able to keep my buddy
We are so very excited to have you part of our ESA Family!
Great customer service, caring, and professionalism, I highly recommend.
Thank you for praising the service that we provided you.
I had a great experience it was very easy and nice to do
ESA registration should be easy and hassle free for loving pet parents.
I signed up and took my quiz within minutes and was approved! Only took a couple of days for the docs to be emailed and now I'm waiting in the mail for the paper documents and my ESA card.
You deserve an easy and hassle free process to register your furry pal as ESA.
I love having my 2 girls with me. Thank you so much for this availability :)
Your furry friends are family and should be allowed to be with you always. Thank you so much for choosing Support Pets!
It's very good. Im going to have to find a program which ESA certification can expire longer but very fast and efficient!
We greatly appreciate your feedback! Thank you!
Easy to set up and has helped tremendously. I am waiting for my cards, but am able to use the documents provided as proof.
Hi there! Thank you so much for your kind comments and for choosing Support Pets!
Very efficient and right to point and easy process
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
ESA made it very easy and fast to get my dog approved…
Thank you for your positive feedback. Registering our furry loved ones as ESAs should not be a difficult thing! ♥
Came quick and seems legit. Waiting to see if it works with my landlord
Hi there! We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. We hope you will find our services greatly beneficial. Thank you for choosing Support Pets!
The process to be approved for a the use of my dog as an emotional support animal was fast and easy.
Truly a simple process, and I had my documents within a few days.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad to know that you had a great experience processing the ESA registration of your furry pal.