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Support PetsReviews 14,202

4.7

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,848
quality
1,493
This company responds to reviews on average within 0 days

Instant Feedback

53,096 reviews
Virginia
1 review
0 helpful votes
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Fast
July 1, 2022

Quick and easy and works! Hopefully my apartment will take this just as easily

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We are glad to know that you enjoyed our services! Thanks for choosing us!

Florida
1 review
0 helpful votes
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Good service
July 1, 2022

Works as you expect it to work fast delivery of requested items

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!

Florida
1 review
1 helpful vote
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Bailey
July 31, 2022

Great but I expected more for traveling with emotional support dogs.

Date of experience: July 1, 2022
Eva H. Support Pets Rep
over a year old

We’re always looking for ways to improve our services to better serve our amazing pet parents. Thank you for letting us know your thoughts! It is greatly appreciated.

Arkansas
2 reviews
0 helpful votes
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Support pet
July 1, 2022

The site was easy to complete. The results were very quick. I am very happy!

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!

Florida
1 review
0 helpful votes
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Obtaining ESA documents
July 1, 2022

The process was simple and easy. Now I am able to have the quality of life I desire without experiencing stress and anxiety.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!

Florida
1 review
0 helpful votes
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Awesome service
July 1, 2022

Super easy and fast process thank you so much I will highly recommend this site to whoever needs it in the future

Date of experience: July 1, 2022
Eva H. Support Pets Rep
over a year old

We appreciate your kind feedback and for spreading the word to others!

Arkansas
1 review
0 helpful votes
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Money well spent
July 1, 2022

Money well spent I take my macey girl everywhere and life is good. Thank you very much. I have recommended support pets to a friend who got her papers for her dog and my mom as well.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!

Michigan
1 review
0 helpful votes
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Simple and timely
July 1, 2022

Very easy to answer questions and a smooth process

Date of experience: July 1, 2022
Eva H. Support Pets Rep
over a year old

We are thrilled to hear you found the process fast and simple! Thank you for letting us know your thoughts.

New York
2 reviews
0 helpful votes
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Supper
July 1, 2022

My experience was great, easy and not complicated I'm thankful for this company cause know I'm able to take my Dozer with me and this definitely makes me a little calm

Date of experience: July 1, 2022
Eva H. Support Pets Rep
over a year old

It is wonderful to know our company has helped increase your peace of mind with having Dozer by your side always! Thank you so much for letting us know your thoughts on your experience with Support Pets. We truly appreciate it!

Florida
1 review
0 helpful votes
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Good review
July 1, 2022

Very good. Easy. Happy with the outcome and doctors did a well job! Happy to use the website.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!

New Jersey
1 review
0 helpful votes
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Fast and easy!
July 1, 2022

Quick delivery of letters! Easy to print out & user friendly- password protected

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!

Massachusetts
1 review
0 helpful votes
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Amazing
July 1, 2022

Amazing. No issues. The experience was easy. I received my documents very fast and efficiently

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!

Nevada
1 review
0 helpful votes
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.
July 1, 2022

…………………………………………………………………………………….…………………………………………..

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

Thank you for choosing us!

Colorado
1 review
0 helpful votes
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Great service
July 1, 2022

I had a great experience. I had great service as well.

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We're glad you are satisfied with our service, thank you for choosing us!

Florida
1 review
0 helpful votes
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Easy to sign up
July 1, 2022

Easy but businesses and schools don't recognize an esa pet as an authorized pet allowed on their properties

Date of experience: July 1, 2022
Vinnie M. Support Pets Rep
over a year old

We make sure that the whole process is easy and straight forward to make your experience better! Thanks for choosing us!

Florida
1 review
0 helpful votes
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ESA EXPERIENCE
June 29, 2022

This website is incredibly easy to use and 100% helpful in every respect. Did not know that it was this stress free to register your pet as an ESA. Can't thank everyone enough for everything.

Date of experience: June 29, 2022
Vini F. Support Pets Rep
over a year old

Thank you for kind words, much appreciated.

South Carolina
1 review
0 helpful votes
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Great!
June 29, 2022

Easy process and not crazy expensive! The whole ordeal was easy to navigate and the wait time was nearly nothing.

Date of experience: June 29, 2022
Vini F. Support Pets Rep
over a year old

Great to see you had posiive experience using our services, we will continue to deliver such excellence for all our customers.

Tennessee
1 review
0 helpful votes
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Worth every penny!
June 29, 2022

My boyfriend went thru this site and had a wonderful experience. So I couldn't have dreamed of using a different one. We will always use this one when needed! They're wonderful!

Date of experience: June 29, 2022
Vini F. Support Pets Rep
over a year old

Thank you very much for your kind words, we will continue delivering positive experiences for the both of you.

California
1 review
0 helpful votes
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Elvis
June 27, 2022

Okay, but you never get to speak with anyone. I feel like I'm rating a computer. Ha!

Date of experience: June 27, 2022
Eva H. Support Pets Rep
over a year old

Thank you for taking the time to share your feedback with us! We truly appreciate it.

Georgia
1 review
0 helpful votes
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Wonderful
June 26, 2022

Easy to set up and such great customer service! I would highly recommend!

Date of experience: June 26, 2022
Letti C. Support Pets Rep
over a year old

We are happy to hear your experience with our Customer Service at Support Pets was great and you found the application process easy. Your support is truly appreciated.