Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Support pets was very professional and answered questions when I had them. Thank you.
Easy ordering process and very fast response time!
We try to make it quick and easy! Thank you for choosing us!
Helpful and reassuring to have T. P. papers. Makes traveling with my pet so much easier with the ESA letter.
Thank you for choosing us!
Helpful and reassuring to have T. P. papers. Thank you.
Helpful and reassuring to have T. P. papers.
I got my documents very fast and all of winnie's accessories came very fast too!
Our pleasure! Thank you for choosing us!
Received my papers in the amount of time that was stated. Awesome
We are glad to know that you enjoyed our services! Thanks for choosing us!
It was a very easy and fast process, now I have the piece of mind that I can take my dog with me wherever I go.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I'm so glad I came across Support Pets when I was searching emotional support animals. I've recently had a pretty major trauma and I feel a lot of anxiety when away from my dog. I never thought I'd be one who needs this service, but here I am. Support Pets made the process quick and easy. And it's a comfort to know that if needed, I can take my dog with me to places that would have normally not been accessible.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I received the esa letter but I also bought the certificate, ID cards, and XL harness and I still haven't received them items yet but I was charged 63.00 extra plus the 94.00 for the esa letter but most of all I would recommend this site to a lot of people who needs to service their fur baby
We are glad to know that you enjoyed our services! Thanks for choosing us!
Love how fast and easy this process is. The questions asked are so accurate.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I'm so happy that I applied for the ESA with my pup, Joey. I have received the approved documents from the doctor. However, I haven't received the tag and card, and Joey's vest yet. A little more organization from the company would definitely give it 5 stars. So far, their emails with the same questions are really confusing me.
We’re always looking for ways to improve our services. Thank you for letting us know your thoughts! For your product order you will receive an email and SMS with the tracking information once the order has been shipped.
The process is quick and easy, for the price I think the letter should last at least 3 years. Overall I'm satisfied.
We are glad to know that you enjoyed our services! Thanks for choosing us!
Very fast and great service, Ease to go through the process.
We are glad to know that you enjoyed our services! Thanks for choosing us!
Took all my worries away I really thought I was going 2 loose my dog
We are glad to know that you enjoyed our services! Enjoy!
Im a Therapeutic Foster Parent and I have kids that calm down when my dog is around so I ordered my ESA documents and I got them the next day.
Thanks for choosing us!
My experience was fair. I had to take the survey 3 times to get the documents and the links didnt work to download them once I got them. But customer service sent them to me a different way. So it all worked out.
Thanks for choosing us!
It was smooth and easy. At first I was worried but making my dog become an ESA dog really brought relief. Now I can bring my dog into public transportation, and he can live with me in my apartment with proof of documentation.
We are glad to know that you enjoyed our services! Thanks for choosing us!
I received my documents within a reasonable time but I also ordered an ID card and tag which I have not received. I inquired and was told since they were custom items it would take longer. But it's been a really long time.
Thanks for choosing us!
Quick response from dr, no issues with bringing the dogs in
Thanks for choosing us!
I received my paperwork very fast and the whole process was very easy.
I did order the tags but have not received them yet.
We are glad to know that you enjoyed our services! Thanks for choosing us!
You are most welcome. Thank you for choosing us!