business logo of Support Pets

Support Pets

Overview

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,678
quality
1,493
This company responds to reviews on average within 1 day

Instant Feedback

51,637 reviews
How would you rate Support Pets?
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Oklahoma
1 review
0 helpful votes
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Travel
August 1, 2023

Got this for traveling w my dog. Super excited to bring him everywhere I go

Date of experience: August 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

California
1 review
0 helpful votes
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So far so good
May 25, 2022

Just like the title says... so far, no complaints. Will updated if need be.

Date of experience: May 25, 2022
Letti C. Support Pets Rep
over a year old

We are glad to know that you are satisfied with the service.

Pennsylvania
1 review
0 helpful votes
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ESA
August 1, 2023

Very satisfying and received the items that I ordered in a timely manner.

Date of experience: August 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Kentucky
1 review
0 helpful votes
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Signing up was quick and simple. They let you know everything that's happening with every step.

Date of experience: May 25, 2022
Letti C. Support Pets Rep
over a year old

We are always here to take care of pet parents along the way when they register their furry pals as ESA.

Utah
1 review
0 helpful votes
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Great company
October 1, 2022

Amazing company thanks for the documents and cute lil vest

Date of experience: October 1, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! Your satisfaction with our services is what keeps us moving forward!

Massachusetts
1 review
0 helpful votes
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Great service!
October 1, 2022

Great service would definitely recommend! I got a certificate and vest!

Date of experience: October 1, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you for trusting us! Your appreciation inspires us to improve even more! Thank you for trusting Support Pets.

Oklahoma
1 review
0 helpful votes
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Louie
October 1, 2022
Updated review

Expected to get a card included for the $99– Yes, I did.

Date of experience: October 1, 2022
Mary Ann G. Support Pets Rep
over a year old

We are glad your experience was great using our services! Your feedback is highly appreciated, thank you for trusting Support Pets.


Expected to get a card included for the $99!
August 27, 2022
Previous review

Expected to get a card included for the $99!

Date of experience: August 27, 2022
Texas
1 review
0 helpful votes
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Diana
July 2, 2022

Website was easy to navigate and great service. Thanks

Date of experience: July 2, 2022
Vinnie M. Support Pets Rep
over a year old

Thanks for choosing us!

Utah
1 review
0 helpful votes
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Pleased
May 23, 2022

I'm greatly pleased with my experience. It was very easy to go through the entire process.

Date of experience: May 23, 2022
Letti C. Support Pets Rep
over a year old

Thank you for your kind words.

Texas
1 review
0 helpful votes
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Not very useful
March 24, 2023

It was very simple to submit now I'm just waiting for any updates on the paperwork

Date of experience: March 24, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Georgia
1 review
0 helpful votes
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Slow
July 5, 2023

Very slow in receiving the paperwork and other stuff.

Date of experience: June 5, 2023
Virginia
1 review
0 helpful votes
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Satisfied
June 13, 2022

Thank you for the timely response! Me and my baby can live happily ever after!

Date of experience: June 13, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to hear you are enjoying life with your baby by your side!

Tennessee
2 reviews
0 helpful votes
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Good service
December 1, 2022

Easy without a bunch of nonsense. Fast service! Printable convenience

Date of experience: December 1, 2022
Oklahoma
1 review
0 helpful votes
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Good service
March 31, 2023

Easy but expensive, then again I guess it's worth it.

Date of experience: March 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Ohio
1 review
0 helpful votes
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Good service
June 13, 2022

Had good service and very happy with support pets. Thank you..

Date of experience: June 13, 2022
Letti C. Support Pets Rep
over a year old

Thank you for your kind review!

Kansas
1 review
0 helpful votes
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Great and helpful
February 27, 2023

Great everything was simple, clear and easy. Thanks!

Date of experience: February 27, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you are satisfied with our services, thank you for your trust.

Tennessee
1 review
0 helpful votes
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Awesome!
August 22, 2023

The process was easy and professional. Highly recommended

Date of experience: August 22, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!

Texas
1 review
0 helpful votes
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ESA documents
August 22, 2023

I received my documents. Thank you, Phyllis Davenport

Date of experience: August 22, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing our company for your ESA needs, and we hope you find it beneficial.

Indiana
1 review
0 helpful votes
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Exceptional customer service
August 21, 2023

Great customer service, fast turnaround time, reasonable product prices

Date of experience: August 21, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Arkansas
1 review
0 helpful votes
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Emotional Support Pet
June 6, 2022

Quick, easy process to get my emotional support pet registered

Date of experience: June 6, 2022
Letti C. Support Pets Rep
over a year old

We are so thankful to hear you found the ESA application process quick and simple.