business logo of Support Pets

Support Pets

Overview

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,678
quality
1,493
This company responds to reviews on average within 1 day

Instant Feedback

51,639 reviews
How would you rate Support Pets?
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Pennsylvania
1 review
0 helpful votes
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Good customer service
November 5, 2023

The dr certificate took more time than expected but I continued to call them

Date of experience: November 5, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you kindly! We're delighted to hear you're enjoying our site.

Tennessee
1 review
0 helpful votes
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Fast service
November 5, 2023

I was able to get approved fast and received my documents in a timely manner

Date of experience: November 5, 2023
Mary Ann G. Support Pets Rep
over a year old

That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.

Texas
1 review
0 helpful votes
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Great!
November 13, 2022

I have referred this website to several people. It was an easy process.

Date of experience: November 13, 2022
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to assist you, and thank you for choosing Support Pets for your ESA needs.

Florida
2 reviews
0 helpful votes
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Esa
May 5, 2023

Easy and simple process. I answered questions on line, paid my fees

Date of experience: May 5, 2023
Mary Ann G. Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Texas
1 review
0 helpful votes
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Excellent!
June 21, 2022

This was an easeful and smooth experience, thank you.

Date of experience: June 21, 2022
Letti C. Support Pets Rep
over a year old

Your support is greatly appreciated! Thank you so much for your positive feedback and 5-star rating!

Oregon
1 review
0 helpful votes
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Sense of Relief
June 21, 2022

The whole process was easy to navigate and I feel at comfort with knowing Timber is now my certified ESA.

Date of experience: June 21, 2022
Letti C. Support Pets Rep
over a year old

We are thrilled to hear you found the application process easy to navigate. At Support Pets, we are happy to help our loving pet parents register their furry companions as ESA. Peace of mind is a beautiful thing.

Kentucky
1 review
0 helpful votes
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Easy
June 16, 2022

Good and basically stress free. Very helpful with my schedule also.

Date of experience: June 16, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to know your overall experience was good and stress free. Thank you so much for taking the time to let us know your thoughts.

Ohio
1 review
0 helpful votes
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Louis
March 2, 2023

Great! Helpful information, friendly personal! All positive

Date of experience: March 2, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing our company to be part of your ESA journey, we are glad that we can be of assistance.

Pennsylvania
1 review
0 helpful votes
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This application process was clear, concise, and quick to complete.

Date of experience: August 24, 2023
Mary Ann G. Support Pets Rep
over a year old

An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!

Washington
1 review
0 helpful votes
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Pet support survey
March 1, 2023

Good. No issues with paperwork, everything was accepted for my housing

Date of experience: March 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.

Nebraska
2 reviews
0 helpful votes
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Quick and easy to use.
December 1, 2022

Good overall experience. Just wish the initial price included your card document.

Date of experience: December 1, 2022
Mary Ann G. Support Pets Rep
over a year old

Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!

Georgia
1 review
0 helpful votes
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BEST SERVICE EVER
December 1, 2022

My experience with support pets was very fast and efficient

Date of experience: December 1, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kindness! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

Texas
1 review
0 helpful votes
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Fast and Easy
August 21, 2023

Love the simplicity and how quick I was able to receive my forms. <3

Date of experience: August 21, 2023
Mary Ann G. Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Indiana
1 review
0 helpful votes
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Thank you!
August 21, 2023

Thank you! Having this helps when traveling! And other stuff too

Date of experience: August 21, 2023
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Illinois
1 review
0 helpful votes
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Quick and easy
August 22, 2023

This process was extremely easy and works well. Thank you

Date of experience: August 22, 2023
Mary Ann G. Support Pets Rep
over a year old

Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!

Texas
1 review
0 helpful votes
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So so happy!
June 7, 2022

I'm very happy with how convenient and hassle free this experience has been.

Date of experience: June 7, 2022
Letti C. Support Pets Rep
over a year old

Hi there! As a loving pet parent you deserve to register your furry angel hassle free.

North Carolina
1 review
0 helpful votes
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Great
February 22, 2023

This has been easy and very quick to do! Great service

Date of experience: February 22, 2023
Mary Ann G. Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Tennessee
1 review
0 helpful votes
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Very happy
May 26, 2022

My experience was very understanding, Thankful, and stress free. Thank you

Date of experience: May 26, 2022
Letti C. Support Pets Rep
over a year old

Making the ESA application as painless and stress-free as possible for pet parents is one of our main goals at Support Pets.

Illinois
1 review
0 helpful votes
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Excellent service
May 26, 2022

Fast response time. Everything as promised. Made a stressful situation very easy. Thank you again!

Date of experience: May 26, 2022
Letti C. Support Pets Rep
over a year old

Our amazing pet parents deserve an easy and hassle free application. Thank you so much for your feedback.

Wisconsin
1 review
0 helpful votes
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ESA for my dog
May 26, 2022

This was a super great and easy experience, thank you!

Date of experience: May 26, 2022
Letti C. Support Pets Rep
over a year old

You are most welcome. :) Thank you for choosing Support Pets!