Overview
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was worried I would not be able to bring my Frenchie with me to support my anxiety. He has been with me for 4 yrs and my life has been better for it. Thanks to this team, he can move into my new apartment.
My letter arrived in less than 24 hours! I am in the process of moving and I didn't have enough money to pay the pet fees. This letter saved a lot of money and stress. I am so grateful because I don't know what I would do without my little Manchas.
Hello Belqui,
That’s amazing to hear! 🐾💙 We’re so glad the process was quick and that your ESA letter arrived just when you needed it. Moving can be stressful, and it’s wonderful to know that your letter helped save money and ensured you could keep Manchas by your side. Emotional Support Animals truly make a difference in our lives, and your story highlights just how important they are.
If you have any other questions or need assistance in the future, we’re here for you. Wishing you and Manchas a smooth transition to your new home! 😊
The process was not lengthy and was very quick. After filling out the necessary questions, I was approved and within 24 hours I received my documentation needed for my pet.
Hello Michelle,
We’re thrilled to hear that you’re satisfied with our service! Thank you for sharing your positive experience with us. If you need anything further, we’re here to help. Have a great day!
My experience was very smooth, and when there was a mistake on my behalf, it was taken care of within 24 to 48 hours just like they mentioned in their advertisement. I am a very pleased customer and I recommend this company to everyone who needs documentation for their little or big furry dog /cat.
Hi Alice,
Thank you for sharing your experience! We're so glad to hear the process was smooth and that any mistakes were resolved quickly and efficiently. Your kind recommendation means a lot to us, and we’re happy we could assist in correcting the duplicate payment in a timely manner.
If you ever need anything else, we’re here to help. Wishing you and your furry companion all the best! 🐾💙
It was very nice and easy. They are always helpful when i need documents. Good for vacation and easy to take with me!
Hello Kaitlyn!
We’re so happy to hear everything went smoothly and that we could help make things easier for your travels! Thanks for trusting us and for passing along the kind words—we’re here whenever you need support.
Very quick and convenient! Am moving and needed my boy Max as an ESA and in less than 24 hours that was possible!
Hi Tanis!
We're so glad we could help make things happen quickly for you and Max. It's great to hear everything came together in time for your move. Let us know if you need anything else as you settle in.
I love how easy it was through the process nice and simple. I would definitely recommend this for anyone in need of this.
Hi there Ebony!
Thank you so much for your kind words! We're glad the process was easy and straightforward for you. Your recommendation means a lot, and we're always here if you need anything.
So far it seems legit. We'll see when I receive my dog service vest. Thank you again for helping me register my dog.
It is our pleasure to assist!
Enjoy the best time with your ESA
Thanks for your trust and support
Great experience thank you! Very fast service! This makes my life easier so I am not without my pet! I need his support.
Hi Rosalynn!
We're so happy to hear this made a real difference for you. Your pet's support is incredibly important, and we're grateful we could help make that possible. If there's anything else you ever need, just let us know.
This service helped me keep my fur babies after I had to move into a community that considered my dog a restricted breed.
Hello Vonyetta,
Our pleasure! Knowing we’ve made things easier for you is incredibly rewarding.
Thank you so much for such an easy way to help me get the ESA. Now my fur baby can go with me when traveling and taking her into a store.
Hi Pam,
Thank you for sharing your experience with us. It’s our pleasure to make every moment count for you.
We were in need of a quick approval to be able to bring our fur baby with us to move. Thanks supportive pets!
Hi Marrianne,
Our pleasure! We’re happy to know you had a great experience. Thanks for taking the time to share!
It was a quick and easy process and now my dog is an ESA! I would recommend to anyone looking to do this!
Hi Zachary!
We're happy to hear the process was quick and easy for you! Thank you for your recommendation and for trusting us with your ESA needs. Let us know if you ever need anything—we're here to help!
So easy to do and reasonable prices. It's a relief to be able to bring my dog with me when traveling without worrying.
Hello Dawn,
Our pleasure! Your trust means a lot to us, and we’re committed to providing the support you need.
Quick turnaround time, and a lot of communication on their part. I let my esa expire and they were quick to get it back for me.
Hello Kelsey! Thank you for your feedback and for choosing us again!
We’re so glad we could help you renew your ESA quickly and keep you updated throughout the process. If you ever need anything else, don’t hesitate to reach out—we’re always here to assist!
This process was so quick and simple and gave me piece of mind about moving into a new place with my dog.
Hello Haleigh,
We deeply appreciate your feedback. It's our pleasure to make a difference for you.
This company is awesome. Everything got submitted and approved really quickly, they give you everything you need to make sure you and your pets are good and are documented properly for anything that comes up
Hello Jordin,
Our pleasure! Seeing your appreciation makes all our hard work worthwhile.
We are always concerned about making sure our pets can be with me when necessary. This process was quick and easy while also informative and supportive.
Hello Lacey,
We’re so happy to hear about your experience! Thank you for your trust, and have a lovely day!
Last year I registered my dachshund. When I take her out in her support vest people notice her and they do talk to you. It's a friendly experience.
Hi there Carolyn!
We love hearing this! It’s so special that Rosie brings comfort to you and even helps spark friendly connections with others. Thank you for trusting us to be part of her journey — we're so glad she's out there making life a little brighter.
Ever since I received my puppy nd documents, I have been more calm and at peace. I never knew my Baxter could do that. Thank you so much.
Hi Radames,
So happy to hear we made the process smooth and helpful — that’s what we’re here for!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shawn,
Our pleasure! We’re happy to hear that we could meet your expectations. Thanks for your kind words!