Overview
Support Pets has a rating of 4.7 stars from 12,659 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
The whole experience has been very smooth and efficient. I even received an email today to confirm my receipt of some documents.
The whole process was straightforward and easy. They made it easy to understand and everything was processed quickly
We're glad to hear you found our application easy! We hope you find it beneficial too.
I got my dog certified through the website, it was quite expensive in my opinion however it was easy as can be and my documentation showed up in my email quite quickly.
We appreciate your positive feedback, and we always make our prices accessible to our valued customers.
Thank you for the prompt response to my ESA request as well as the ID Card and tag came quicker than I thought they would. We are all set, so glad we did this!
We're glad you are satisfied with our service! Thank you for choosing us!
I haven't turned my ESA letter into apartment complex yet so I don't know if it is enough to have my ESA (dog). I did receive the letter via email when the site promised it would be. Thank you.
We are glad to know that you already received your ESA Documents.
I wouldn't have been able to live with my dog anymore if I didn't make him an emotional support animal and I'm glad I did because that's exactly what he is for me!
We are delighted to be of assistance to you and your ESA, thank you for trusting us! We hope you find our services beneficial too.
Thank you for helping me and you don't know how much it has help that I can take my emotional support with me anywhere. You have changed my life for sure and I feel much safer.
Thank you for using our services, and we hope you find them beneficial.
My experience was smooth and great. I love how I was able to put my stuff in my self and not have to talk to someone in person
Thank you for sharing your experience with our services, thank you for your trust!
Support pets is great! My dog Snoopy & I are so close. Support pets understands that our dogs are members of our family! Snoopy travels everywhere w me!
Thank you for your kind words! We are looking forward to a longer partnership with you.
Navigation of the website was easy and the certification process was straightforward and as simple as it could've been.
Easy and stress-free registration for loving pet parents is our goal.
I had a great experience with Support Pets. I received my documents in a timely fashion, and I've had no troubles with my documentation. Their customer service line is also great!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
So easy and quick! I was nervous about it not being legitimate but it definitely was and I'm so glad I did it!
Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.
Everything went fast and easy, no stress process. I was able to download and print my documents and can take my pet to stores with me with confidence.
We’re always working hard for your experience to be smooth and easy.
Got what I was suppose to have. Happy with what I got. Got the tag. And the thing to go around his collar. Thanks
We're glad to hear that you received what you needed! Thank you for trusting our company for your ESA journey.
It was done swiftly, no hassle, and everything was downloaded with ease! The credentials were verified and everything that I needed was taken care of.
Thank you! We're glad that we can be of assistance!
I was able to utilize my support documents for our new housing situation and she's able to provide the support I need to live alone again.
Thank you!
Thank you so much! We are happy to know you enjoy our services.
Have already taken my baby with me to hotel and Airbnb with no issues after providing the documents. Ready to travel even more with him. Love having him with me.
We're pleased to hear that you found our process easy. Your feedback helps us improve our services, and thank you for trusting our company for your ESA needs.
I am still trying to contact you guys and still have no answers but the process is quick and very helpful so I am still great full but wish the communication was better
We hope you find our services with Support Pets beneficial. We appreciate your feedback.
Vest was not the correct size. Contacted customer service and the correct size was sent immediately.
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.
I came by on Facebook the same time I did I was worry that I had to gave up my animals but I didn't gave to now so I sign up and it t took 3-4 weeks to come but now I have I'm very happy and I can enjoying take my animals every where with me and don't have to worry about the land lord put me out my home because I have a certificate say that my animals is support animals thank you so so much I can relax now enjoying my animals too.
We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate and informative. Thank you for taking the time to leave a comment.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.