From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This is so helpful! I love that this is an available option
I have found that it is virtually impossible to get any customer service from the company
Hi Gayle,
Sorry for the issues. Please check your private message for additional information. Have a nice day.
Buena y amables. Recibí el certificado solo que quisiera recibir después el Arne de sacar a pasear a
Mi chichi. Cuando tenga el dinero lo compraré. Gracias x todo
Hola Yamila
Nos encanta saber que tuviste una excelente experiencia con Support Pets. No dudes en comunicarte con nosotros si tienes alguna pregunta.
¡Gracias!
The process was quick, easy, and informative. Grateful for this service.
Hi Ka,
We're thrilled you had a great experience with Support Pets. Don't hesitate to reach out with any questions.
Have a nice day.
It was overall an easy experience, Just some glitch that caused a delay, but reaching out to customer service resolved it.
As a senior, my cat is my companion. I used this service because it's important for me as a renter that I'd be allowed to have her. It was easy to fill out the survey and got a response from this company pretty quickly. Would highly recommend
Hello Carrie,
Thanks for your positive feedback! If you need anything, contact Support Pets. Enjoy your day!
I found them on social media and have always wanted to get my dog certified. They made it very easy. Thank you.
Received my paperwork in less than a week. Affordable. Easy to apply
Hi Ryan,
Thanks for your positive feedback! Reach out to Support Pets whenever you need help. Enjoy your day!
Great service very helpful and just in time. I recommend it!
Hello Iris,
Thank you for your kind words! If you have any questions, feel free to reach out to Support Pets anytime. Have a great day!
Una experiencia especial maravillosa lo recomiendo ahora quiero el tag con su foto y información. Como lo puedo hacer?
Hola Yadira,
¡Gracias por tus comentarios positivos!
Te enviamos un mesaje privado con más detalles.
Si necesitas algo, contacta a Support Pets. ¡Que tengas un buen día!
Not sure what was going on this time for my renewal but it took 25 days to receive my documents! I called every few days and emailed every few days and no one had an answer for me. I never had this issue renewing before, hope I don't next time. I truely have a service dog and needed this papers, I got them 2 days before my other ones expired
Hi Amy,
Sorry to hear about the issues. Your feedback helps us improve our services.Have a great day.
The process was very easy and timely! I felt like I received the support needed to make my pet an emotional support animal.
Hi Wendy,
We appreciate your feedback! Support Pets is here for you whenever you need us. Enjoy your day!
Satisfied experience. Very easy to apply. Very fast response.
Hi Elizabeth,
We're glad you had a good experience! Support Pets is here if you need anything. Have a great day!
It was a quick and easy process. I immediately became more at ease as the steps were completed.
Hi Shanta,
Thanks for your positive review! Remember, Support Pets is always here to help. Have a wonderful day!
Quick and efficient response. Very thorough. I would recommend to others.
Hi Donna,
We're happy you had a good experience! Support Pets is here for you whenever you need us. Have a fantastic day!
Seamless process. Appreciate the efficiency of the company.
Hello Douglas,
Your feedback means a lot to us! If you have any questions, reach out to Support Pets. Enjoy your day!
The process was smooth no issues. Everything you could ask for; fast, easy, all online. Just filled in a questionnaire and boom immediately I was approved within 48 hours by an actual doctor!
The documents for stark were ready in 2 days, so easy and fast
Hi Mariana,
Thanks for your support! Support Pets is always here to help. Have a great day!
Thank you for the lovely experience! It was the best decision ever made for me and my 🐶
Hi John,
We appreciate your positive review! If you need anything, contact Support Pets. Have a wonderful day!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi AnnaMarie,
Your feedback is appreciated! Support Pets is here to help anytime. Have a great day!