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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was relieved to know that I could keep my cat he has kept me from losing my mind and he shows me unconditional love thank you 😊
Hi Tina,
We’re so happy to hear that your cat has been such a strong source of comfort for you—you clearly share a powerful bond. 💛 Knowing you can keep him by your side is exactly why we do what we do.
And please thank your sister for the recommendation—we’re honored to support you both!
Very easy and not hard to complete. All of the steps to watch the videos and access my documents were super easy
Hi Eviana,
Thank you for sharing your experience! We’re so glad the process felt simple and clear for you—that’s exactly what we aim for.
Enjoy the peace of mind that comes with having everything in place—and thank you for choosing Support Pets!
My friend recommended this to me, it was so easy and so good. Now me and my pretty cat Catherine can be together pretty much anywhere
Hi Valeria,
We love hearing this—Catherine sounds like a wonderful companion! 🐱💛 We're so glad the process was easy and that you were referred by a friend. That kind of trust means everything to us.
While Emotional Support Animals are protected in housing, always check with businesses for public access—but having your ESA letter gives you strong peace of mind.
We received the ESL documents and they are very nice. We are still waiting for the other upgrade package that had his physical items + Thanks Bill and Chino-Bob
Hi William,
Thanks so much for your feedback—we’re glad to hear you received your ESA documents and that you’re happy with them! 🐾 If your upgrade package with physical items is still in transit, it may just need a little more time to arrive.
If you need an update or tracking info, feel free to reach out directly to 📧 info@supportpets.com or use our 💬 live chat at www.supportpets.com—our team will be happy to help!
My experience was really nice and easy! Prices are reasonable. My process was really fast. Bella and I appreciate the help! 🏻
Hi Waleska,
We’re so happy to hear that you and Bella had such a smooth experience! Fast, simple, and affordable is exactly what we aim for—and we’re honored you chose us based on a recommendation.
Thanks for trusting Support Pets to help keep you and Bella together!
I was approved in two days and my overall experience was helpful and quick. I appreciate all the support from the support team. I would recommend to a friend or family member.
Was simply easy to complete the process and even recommend it to my aunt.
Hi Shonda,
Thank you so much for the kind words—and for recommending us to your aunt! 💛 We’re glad the process was easy for you, and we’re honored to support you and your family.
The experience was very smooth, super easy. I had no issues at all, only e-mailed them to add my second pet. Received my documents in less than 24 hours
Hi Corina,
We’re so happy to hear everything went smoothly and quickly for you—and that both of your pets are now officially included! Thanks for trusting us to support your ESA journey.
The process was quick and easy. I should have done this sooner!
Hi Jacqueline,
We love hearing that—it’s never too late to take that step, and we’re so glad it was a quick and easy experience for you! 💛 Big thanks to your friend for the recommendation, too.
It was fast and easy to get my dog registered and we are working on more training.
Hi Diana,
We’re so glad to hear Junebug is officially on board! 🐶💛 It's great that you're also focusing on training—that bond only gets stronger.
Thanks for trusting us (and your friend’s recommendation!) to support your journey together.
It went smoothly. I received the documents quickly. I didn't like having to watch a whole video to get the documents i paid for.
Hello Bryan!
Thanks for your feedback! We’re glad your documents arrived quickly and the process went smoothly. We include the video to help explain important details, but we appreciate your input and will keep it in mind.
Hi there Mark!
We're glad to hear the process was quick and smooth for you! We do our best to keep things affordable—especially when discounts are available—so you can focus on the support your ESA brings.
Rafael was very informative ans quick to assist me! Will definitely continue to use ESA
Hi Keyon!
We’re so happy to hear Rafael was helpful and that your experience went smoothly! Family recommendations mean the world to us, and we’re honored to support you and your ESA.
Easy, fast, and convenient! I've been a customer for 4 years.
Hello Jacqueline!
Four years—what an honor! We're so glad the process has continued to be smooth and convenient for you. Thanks for trusting us to be part of your ESA journey year after year.
Hi Kathy!
That’s exactly what an emotional support animal is all about—being there when you need them most. We’re so glad your pet brings you comfort, and we’re honored to be part of your journey.
Insane deal for the amount of stress it eased when I was trying to move into a proper home with my companions! Very grateful for support pets!
Hi Ashley,
Thank you so much for your kind words! We’re thrilled to hear that Support Pets helped ease the stress during such an important transition—and even better that you’re planning to add all your companions! 🐶🐾
Moving with pets can be overwhelming, and we’re honored to be part of making that process smoother and more secure. Big thanks to your friend for the recommendation, too!
Wishing you and your furry family all the comfort and peace in your new home.
Hi Szeja,
We’re so glad to hear you feel safe and worry-free—that’s exactly what we’re here for! 🐾 Making the process quick and easy is what we strive for, so thank you for sharing that it made a difference.
And we’re grateful you gave us a shot based on those great reviews—now you’re part of the Support Pets family too! 💛
This helped me register my cat for ESA. It was extremely easy to navigate and complete. My evaluation and documents were given to me within a short few days. Highly recommend for anyone in need of registering their pet for emotional support.
Hi Zoe,
Thank you so much for the kind words! We’re thrilled to hear your experience was fast, easy, and helpful—and that your cat is now officially your ESA companion. 🐱💛
We love being able to support people who need emotional relief and stability—thank you for recommending us to others who might benefit too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon,
We’re so glad to hear you had a smooth and fast experience—thank you for trusting us to help you and Jenny get the support you deserve!
We know it can be difficult navigating traditional routes, so we’re proud to offer a simpler, accessible way to get a valid ESA letter when it’s truly needed.