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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Support Pets worked fast to approve registration & provide documentation with few steps required on my end which was amazing!
Step by step instructions were very helpful. Very quick and easy.
Thank you, Barbara, for sharing your experience! We're thrilled to hear that the instructions made the process easy and convenient for you. Looking forward to continuing to support both you and your pet's needs.
Glad lilo is now a service cat. Having her as a emotional support cat is nice
Jerry, we're so happy to hear about Lilo having an ESA letter and providing you with the emotional support you need. It’s truly rewarding to know she’s making such a positive impact in your life.
Easy to use and affordable, saves me on rent and pet fees!
Thank you, McKenzie! We’re so glad our service is making life easier and more affordable for you and your furry friend.
It was super easy, very fast I loved it! Would definitely recommend
Jeannie, thank you so much for sharing your experience! We're so happy to hear the process was easy and speedy for you. Your recommendation means a lot to us, and we look forward to supporting you and your pets anytime.
Good! Great, I love my dog and he's my emotional support I love this
Thank you, Jazmyn! We're so happy to hear how much your dog means to you—they really are special companions. It's our pleasure to support you both on this beautiful journey together.
I was a little hesitant, but my experience was amazing. The customer support via email responded within 10 mins and have been amazing. I received an offer to get a ESA free for my second pet and I received the letter with both my pets names within 24 hours.
Maggie, thank you so much for sharing your wonderful experience! We're thrilled our team could assist you quickly and smoothly—and it's great to hear your ESA letters arrived promptly. We’re honored to support both of your cherished pets!
Brent, thank you for sharing your experience—knowing Kelly helps you feel safe is truly our greatest goal. We’re here whenever you need support, and look forward to helping make future journeys just as worry-free. Safe travels ahead!
Fast and helpful. Would recommend to anyone looking for ESA docs.
Nicholas, thank you for your kind words and recommendation! Our goal is to provide fast, helpful service every time, so it means a lot to hear we’ve earned your trust. We’re always here to support you whenever you need us.
Made the experience easy and did not add any additional stress or anxiety
Gabrielle, thank you so much for sharing your kind words. We’re glad to hear that everything felt quick and stress-free for you—making our process smooth and easy is exactly what we aim for. It means a lot to know we could help make things better for you, and we’re here whenever you need us next!
My experience obtaining my letters verifying my need for an emotionally support pet was very easy and quick as well as professional.
Thank you, Eleonora, for sharing your positive experience. We're delighted to hear the process was easy and professional for you, and we look forward to continuing to support you in the future. Please don’t hesitate to reach out whenever you need assistance.
Easy and simple to get my pet registered, just a few questions to get started and submit. Great pricing
Thank you so much, Danielle, for sharing your experience. We're happy to hear the registration process was quick and straightforward, and that our pricing worked well for you. We look forward to continuing to support you and your pet's needs!
My fault. I placed the order originally using my name when it should've been my wife's name who has the disability after two or three attempts finally got it right and I now have the paperwork that needed that was promised thank you
David, thank you for your patience and persistence— We're so glad we could work together to get everything sorted out and that you now have the paperwork you needed. It means a lot to us to support you and your wife successfully. Please don’t hesitate to reach out whenever you need assistance again!
It was a super easy process and more importantly it's going to save me a lot of money renting and traveling.
Sonya, it's wonderful to hear that the process was easy and helped you save both time and money—that means so much to us. Thank you for sharing your experience.
It was pretty nice i really dont know what else to say to be completely honest.
Kaniya, thank you for your kind feedback! We're glad you had a positive experience and look forward to supporting you and your ESA needs anytime. Please don’t hesitate to reach out whenever we can assist further.
I received my documents fast and easy & the customer service response time was amazing thank yall for everything I love my pet and get to have her with me at all times now helping me feel better.
It was easy and processed very quick. Always care about both me and my dog.
Thank you so much for your kind words, Yuri! We truly appreciate your trust and are glad to know our quick and caring service made a difference for you and your dog. Your support means the world to us.
Best website and fast results i am so happy to be able to have my dogs as ESA
Jennifer, thank you so much for your kind words and for sharing your experience! We're pleased to hear our site made the process smooth and helped you secure your dogs as ESAs quickly. Your happiness truly means the world to us.
The whole thing went smoothly and efficiently. Customer service was excellent.
Thank you, Alyssa, for your glowing feedback! We’re delighted to hear everything went smoothly and that our team provided excellent service. We look forward to continuing to support you and your pet’s needs in the future.
Felt like I was over sold with additional online training that I didn't need and they didn't even provide me a price before I ordered it. Didn't know it was an additional 264.00 until they billed me for unnecessary training
Donotgetoversold, thank you for sharing your experience. It’s never our intention to Surprise you with unexpected charges, and we’re sorry this occurred—please reach out directly so we can make things right and restore your confidence in us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jayla, thank you so much for sharing your experience! We’re delighted to hear the approval and registration process was smooth and efficient for you. Your kind words motivate us to continue providing quick and easy service to support you and your pet’s needs!