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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,564
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,637 reviews
How would you rate Support Pets?
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Florida
1 review
0 helpful votes
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Good
December 13, 2024

Super rápido todo tuve mi aprobación en 48 horas solo me falta los suplementos

Date of experience: December 3, 2024
Leonel N. Support Pets Rep
5 months ago

¡Gracias por compartir tu experiencia!
Nos alegra saber que el proceso fue rápido y que recibiste tu aprobación en tan poco tiempo. Si necesitas ayuda con los suplementos, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

¡¡¡Gracias por la confianza y el apoyo!

Indiana
1 review
0 helpful votes
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Very fast and afforable.
September 7, 2024

I loved the service I got in a timely manner. I got all the documents I needed to get my Luna girl with me always.

Date of experience: August 28, 2024
Marcelino D. Support Pets Rep
8 months ago

Hi Tyra,
We're so glad Support Pets could assist you. Have an amazing day!

Michigan
1 review
0 helpful votes
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Excellent
September 18, 2024

Very professional & helpful easy to apply & when there was a problem they let me know right away

Date of experience: September 8, 2024
Marcelino D. Support Pets Rep
8 months ago

Hello Barbara,
We're so glad you enjoyed your experience with Support Pets! If you ever need any assistance, don’t hesitate to reach out. Have an amazing day!

Michigan
1 review
0 helpful votes
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Emotional support certification
July 7, 2024

Had a wonderful quick experience in getting my dogs setup as Emotional Support Dogs. Super easy answer some questions and submit to Dr. Quick and easy.

Date of experience: June 27, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you have great experience with our services, thank you for trusting our company for your ESA needs.

Missouri
1 review
0 helpful votes
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A little confusing
April 11, 2024

I did receive the paperwork that verifies my need to have my companion with me, as an emotional support animal ESA. It was expensive and I almost bought the whole package which would have been more than I am able to pay. Be vigilant on the website.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback. Please do not hesitate to contact our Customer Service team for any assistance that you may need.

Nevada
1 review
0 helpful votes
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Super quick super easy
August 24, 2024

Easy application process, got my letter within 48hrs. Now I have the peace of mind I need.

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
8 months ago

Hi Maia,
Your feedback brightened our day! Thank you for trusting Support Pets. We’re always here if you need anything. Have a wonderful day!

South Carolina
1 review
18 helpful votes
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Just a scam
October 5, 2022

I purchased my Esa and got Dr letter. Could not take my dog on vacation as hotel did not accept her with Esa as the site said most would not so we left our puppy with friends. Every restaurant said that only registered service animals were permitted and not Esa. So, What a money making scheme. Wish I had know to take photos of these notices.

Date of experience: September 5, 2022
Florida
1 review
0 helpful votes
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So far so good with our outings
July 4, 2024

I'm still waiting on willows harness and her tags to get to me please and thank you other than that having these documents make me feel at ease taking her with me

Date of experience: June 24, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you are enjoying our services, we look forward to a longer partnership with you.

Florida
1 review
0 helpful votes
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They're esa documents...
July 22, 2024

They are legitimate esa documents but they don't give you access to travel or anything extra, just free pets housing..

Date of experience: July 12, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your feedback, please contact our Customer Service team for any assistance you need.

Georgia
1 review
0 helpful votes
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Easy, Accurate
August 24, 2024

Easy application, fast processing time and was exactly what I needed, ordered and paid for!

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
8 months ago

Hi Jamie,
We’re so glad you had a great experience with Support Pets! If you ever need anything, don’t hesitate to reach out. Have a great day ahead!

California
1 review
0 helpful votes
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Would do again worked perfectly.
August 24, 2024

Good they really know what they are doing with this thing give it a try.

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
8 months ago

Hello Herbert,
Thank you for the kind feedback! We’re thrilled that Support Pets could help. Feel free to reach out anytime. Have a great day!

Florida
1 review
0 helpful votes
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Amazing quick and easy
August 24, 2024

Needed my paperwork asap, I suffer from anxiety and this made my moving process easier.

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
9 months ago

Hi Jennifer,
Thank you for your kind words! We’re thrilled that Support Pets was helpful. If you need any further assistance or have questions, feel free to contact us anytime. Have a good day!

North Carolina
1 review
0 helpful votes
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Adding second dog
August 24, 2024

I was able to add my second dog within 10-15 minutes after sending my request

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
8 months ago

Hi Derik,
Thank you for your kind words! We’re delighted that Support Pets could assist you. We’re here anytime you need us. Have a great day!

New Mexico
1 review
0 helpful votes
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Quick service
August 24, 2024

All the info came quick and I am working with her on the psa course

Date of experience: August 14, 2024
Marcelino D. Support Pets Rep
9 months ago

Hello Antonio,
Your feedback is so encouraging! Thank you for choosing us. Have a beautiful day!

Washington
1 review
0 helpful votes
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Can not say enough about Support Pets. They made this process easy to do and quick responses if you have any questions. Wonderful service and now my babies can go everywhere with me. Overall great experience and I highly recommend using them!

Date of experience: March 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for sharing your positive experience! We're delighted to hear that our process was user-friendly and that you received all the information you needed. Your recommendation means a lot to us!

Florida
1 review
0 helpful votes
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Buena experiencia
December 11, 2024

Es una buena experiencia para mí y mi mascota, muy eficiente y eficaz

Date of experience: December 1, 2024
Vinnie M. Support Pets Rep
5 months ago

Hola! ¡Gracias por compartir tu experiencia!

Nos encanta saber que fue positiva para ti y tu mascota. Siempre estamos aquí para ayudarte de manera eficiente y eficaz.

¡Gracias por elegirnos!

Washington
1 review
0 helpful votes
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Review on my experience
September 18, 2024

From the beginning to end I had a great experience it was very easy to apply and quick response from ESA

Date of experience: September 8, 2024
Marcelino D. Support Pets Rep
8 months ago

Hi April,
We're so glad you had a great experience with Support Pets! Remember, we're always just a message away if you need us. Have a beautiful day!

Ohio
1 review
0 helpful votes
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Zoot has my back, 100%
June 6, 2024

I have had Support Pets in my life for many years now and have never been disappointed. Having my Zoot be my ESA has helped me tremendously and saved money in housing needs and helped with my emotional health and mental wellbeing.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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Very easy and simple experience.
August 5, 2024

I received documentation for my pet in a few weeks. I was kept in the loop the entire time. Process was very smooth.

Date of experience: July 26, 2024
Marcelino D. Support Pets Rep
9 months ago

Hi Marisa,
Thank you for your feedback! We’re glad to hear that the process was smooth and that we kept you updated throughout. If you have any more questions or need further assistance, please feel free to reach out to us.
Have a nice day.

Colorado
1 review
0 helpful votes
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Easy and fast
August 30, 2024

Super helpful in getting my ESA for my cat asap. Easy, simple, straightforward, and reasonable price

Date of experience: August 20, 2024
Marcelino D. Support Pets Rep
8 months ago

Hello Malia,
We’re delighted to hear that Support Pets met your expectations. If you need anything or have questions, feel free to reach out. Have a wonderful day!