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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Thank you so very much so educational. So nice to have something like this on our pets.
I received my documents I am just waiting on the harness, leash, tags and whatever comes with the package.
Anytime I have use support animal I've never had any problems. I'm able to take my pet anyway I go and I'm loving every minute of it. So thank you and I will recommend this to anyone.
Hello there! Thank you for your wonderful feedback!
We’re so glad to hear you’ve had such a positive experience and that our care support team could assist you promptly. It’s great to know you’re enjoying having your pet by your side. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out—we’re here for you!
Thanks for trusting and chosing us!
The process was fast and affordable. I did not think I could get these credentials without my therapist.
Hi there! Thank you for sharing your experience!
We’re so glad to hear the process was fast and affordable for you, and that our team could promptly address the issue with your bank card. It’s wonderful that a friend recommended us, and we’re happy to have helped you keep your pet by your side. If you need anything else, don’t hesitate to reach out!
Thanks for trusting and chosing us!
Certified both of my dogs in one weekend. Easy and professional
Hello! Thank you for your feedback!
We’re so glad to hear the process was quick and easy for certifying both of your dogs. If you ever need assistance or have any questions, don’t hesitate to reach out—we’re here to help!
Thanks for chosing us!
Very quick short and straight-to-the-point questions. I have received my paperwork yet, and I think this is absolutely awesome and pretty cheap.
Very fast and easy to get my ESA verification. Very professional and to the point.
Hi there! Thank you so much for your kind words!
We’re thrilled to hear that you had such a positive experience and found the process fast and professional. Your support and feedback mean a lot to us. If you ever need anything else, don’t hesitate to reach out—we’re here for you!
Thanks for trusting and chosing us!
Hi there! Thank you for your feedback!
We’re so glad to hear that you found the process quick and easy. If you ever need any assistance, we’re here to help!
Have a nice eveniing!
So far so good. Hope I don't have any regrets. This looks legitimate.
Hi Paige,
Thank you for your kind words! 🐾💙 We’re thrilled to hear that you had a great experience and found the process quick and easy. If you ever need assistance or have questions, we’re always here to help. Thanks for choosing us! 😊
Hello Eva,
If you’re looking to renew your ESA membership for Frida, you can do so by visiting our dedicated renewal page at www.supportpets.com/choose-your-esa-renewal-package/
If you’re still having trouble or need assistance with the process, feel free to reach out to us at info@supportpets.com, and we’ll be happy to help you get it sorted. 🐾😊
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Hi Tatiyanna,
Thank you for your positive feedback!Have a great day.
The issue is personal. The owner of the candidate animal must come across as in need of a support animal. You cannot be normal.
Hi Richard,
Thank you for your feedback! 🐾💙 You’re absolutely right—the process focuses on the individual’s need for an Emotional Support Animal (ESA) and ensures that the documentation is issued appropriately. If you have any other thoughts or need assistance, feel free to let us know. We’re here to help! 😊
I had breast cancer, so I was verry upset about it. And I adopt it a dog and she make me happy and moved my stress, so I need to take her anywhere. Then I found out about aboutb ESA. Then I heard about support animals ESA. They asked some questions and waited 48 hours the latter came out. So now I can anywhere with my dog. So thank you, support animals.
Hi JungA A
Thank you for sharing your story—your journey is truly inspiring. 🐾💙 We’re so glad to hear that your dog has brought you happiness and helped ease your stress. It’s wonderful that you were able to get the documentation you needed quickly and easily. Just a reminder, while your ESA provides essential emotional support, their access to public spaces depends on each establishment’s policy since ESAs don’t have the same public access rights as service animals.
If you ever need further assistance or have questions, we’re here for you. Thank you for choosing us to support you and your furry companion! 😊
I was able to get my ESA without doctors telling me I'm lying and don't need an ESA. Very helpful and very good to know a doctor believes me.
Hello Kyleigh,
Thank you for sharing your experience! 🐾💙 We’re so glad we could help you obtain your ESA letter in a supportive and understanding way. It’s essential for people to feel heard and validated, especially when it comes to their mental health needs. If you have any further questions or need assistance, we’re always here to help. Thank you for trusting us! 😊
Hi there! Thank you for your kind words!
We’re so glad we could assist you efficiently and provide the support you needed. If you ever need anything else, don’t hesitate to reach out—we’re here to help!
Thanks for trusting and chosing us.
Very easy going process. It explained all the details thoroughly enough that I did not have any questions. The follow up emails and videos were also very helpful!
Hi there! Thank you for your feedback!
We’re so glad to hear that the process was easy and clear for you. It’s great to know that the follow-up emails and videos were helpful as well. If you ever need further assistance, we’re always here to help!
Thanks for trusting and chosing us.
Great and fast service. Easy to understand and fill out! 10/10
Hello there! Thank you so much for your kind words!
We’re thrilled to hear that you found the service fast and easy to use. Your feedback means a lot to us—10/10 from you is a 10/10 for us! Let us know if there’s anything else we can assist with.
Thanks for trusting and chosing us.
It's a simple easy process! It was finished in under a few minutes and I got my approval the next day
Hi! Thank you for sharing your experience!
We’re so glad you found the process simple and quick. Getting your approval the next day is exactly what we aim for. Let us know if you need any further assistance—we’re here to help!
Thanks for trusting and chosing us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! Thank you for reaching out!
We’re glad to hear you’ve received your documents and are just waiting for the rest of your package. If you haven’t received updates yet, please check your email (including spam or junk folders) for tracking information. If you need further assistance, feel free to contact our support team:
info@supportpets.com (response in 48hours)
Chat: on supportpets.com
We’re here to help!