Overview
Support Pets has a rating of 4.7 stars from 12,966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
It was confusing to reset the password without a link to the website in the email.
The process was super easy to navigate and complete, and I was able to receive my documents quickly!
Hi Jessica,
Thank you so much for your kind words! We’re overjoyed to hear how much you appreciate Support Pets. Your support inspires us every day. Have a beautiful day ahead!
Support pets was so easy to do and the absolute best thing to ever happen to me!
Hi Ginaliz,
Thank you for your thoughtful review! We’re thrilled to hear about your positive experience. Have a great day!
Fine nothing wrong. I don't know what else to say. Blah blah blah blah
Hello Courtney,
We’re so glad to know you had a positive experience! Thank you for your support, and have a wonderful day!
I was able to get my ESA without doctors telling me I'm lying and don't need an ESA. Very helpful and very good to know a doctor believes me.
Hello Kyleigh,
Thank you for sharing your experience! 🐾💙 We’re so glad we could help you obtain your ESA letter in a supportive and understanding way. It’s essential for people to feel heard and validated, especially when it comes to their mental health needs. If you have any further questions or need assistance, we’re always here to help. Thank you for trusting us! 😊
Fast and easy great communication process was very simple.
Hello Hector,
Your support means everything to us! Thank you for your kind review, and have an amazing day!
It was quick and easy. I'm glad I am able to have my ESA with me!
HI Skilee,
Thank you so much for your kind feedback! We’re delighted to know you had a great experience. Have a fantastic day!
This is a renewal same dogs. I have not been out too much. Add a fall and I have been off of work, all summer
I got my letter within 24 hours! It was official from a doctor and my apartment accepted it right away! I'm telling ALL of my family and friends about Support Pets so they can receive the amazing benefits too! Don't waste your time with other companies people, I swear they are the best!
Hello Aliviya,
We’re so grateful for your review! Thank you for choosing us, and have a fantastic day ahead!
They were quick to fix issues and make sure that we got everything we needed
Hello Alivia,
Thank you so much for your kind feedback! We’re thrilled to know you had a positive experience with Support Pets. Your support means so much to us, and we’re here whenever you need us. Wishing you and your furry friend a fantastic day!
All done on laptop, quick and easy. Trying to come up with 50 words, it's either a good experience or not
Hi there! Thank you for sharing your experience!
We’re so glad to hear the process was quick and easy for you. It’s great that we could make a positive impression as the first choice you saw on Google. If you ever need anything, we’re here to help!
Thank you for trusting and choosing us!
It was a quick process. The documents I need are well provided. Important matters were discussed clearly.
Hello May,
Thank you for sharing your experience! We're so happy to hear that the process was smooth and the documents met your needs. If you have any other questions or need further assistance, we're always here to help. Have a wonderful day with your ESA! 🐾💙
Super easy & helpful. I've struggled with emotional breakdowns for awhile, and i just got my own puppy!
Hello there! Thank you for sharing your experience!
It’s wonderful to hear that your new puppy is already making a difference, and we’re so glad we could help make the process easy for you. A recommendation from a friend means a lot, and we’re here to support you whenever you need us. Wishing you and your puppy lots of joy and comfort together!
Thanks for trusting and chosing us!
Thank you so much. We are beyond blessed. Now I am waiting for the PSD program to come into my budget.
Quick and easy to answer the questions. Yes. Questions were asked to guide you through the process of providing necessary information.
Hi Paul,
Your feedback is truly appreciated! Knowing we’ve helped make life easier for you and your pet brings us so much joy. Thank you for being a valued customer!
This was so simple to figure out and I am glad that I did it so I can now have my animal with me to provide comfort and support!
Hi Kayla,
We’re grateful for your kind words. Thank you for choosing us, and have an amazing day!
I don't really like doing these things.
I only have my phone and it isn't phone friendly. But it was pretty easy and my phone worked with me 🤪
This is my second year with Support Pets. I returned because of the ease of the transaction and all the Add-ons available. Thank you Support Pets.
Hello Colleen,
Thank you for your warm feedback! It’s always great to hear we’re on the right track. Have a fantastic day!
It was quick and easy process and I was very pleased with the services.
Hello Vivian,
We’re so glad to hear about your experience! Thank you for your support, and have a lovely day!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Megan,
We’re sorry to hear that resetting your password was a confusing experience. The process should include a direct link in the reset email to make it as smooth as possible.
Your feedback is valuable, and we’ll make sure it’s shared with our team to help improve the login and password reset experience in the future.
If you’re still having trouble, please don’t hesitate to reach out to our support team at info@supportpets.com, and we’ll assist you right away.
Thank you for your patience, and we’re here to help! 🐾✨