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Supermarket Italy

How would you rate Supermarket Italy?
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New York
1 review
0 helpful votes
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Looks good
January 15, 2023

Ordering was simple, now I just need to find Mom's recipe book. I cannot tell you about the items, because I did not get them yet. Made the first attempt. Interesting. I need to work out the spices better.
This e-mail went to spam, just found it.

Date of experience: January 15, 2023
California
2 reviews
0 helpful votes
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Terrible Shipping
March 28, 2024
Updated review

Wonderful website, quality products, excellent customer service, but terrible shipping with USPS. Might as well ship with someone walking across country. Please use UPS or FedEx for the price charged shipping.

Date of experience: March 18, 2024

Your website kept glitching, I tried to use my points...
October 5, 2023
Previous review

Your website kept glitching, I tried to use my points and it froze.

Date of experience: September 5, 2023
Arkansas
1 review
0 helpful votes
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Great place to order from
March 13, 2023

Happy with the price and speed of ordering.
I also didn't realize there were 2 different sizes. Not needing the large size, I was pleased to get several bottles half the size of what I had. I had to always wait for a trip back northeast to stock up with Saucy Susan.

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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Very professional
April 13, 2024

I was after Easter Colomba cakes to give as gifts. The grocery stores in my area did not have a supply. This is my first attempt at ordering from your company. I was impressed at the number of big name brands to choose from including gluten free products. You were punctual in delivering before Easter as you promised

Date of experience: April 3, 2024
North Carolina
1 review
0 helpful votes
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It was so easy to order from this company...and before I knew it, there was a package at my home containing the product that ordered. It was packed beautifully. This company knows how to do things the right way. I am extremely satisfied and will use this company again.

Date of experience: February 1, 2024
Missouri
1 review
0 helpful votes
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Disappointed
April 9, 2023

I was on website and when I entered "medium or large size fava bean"; your product that popped up under that cue is what I purchased. I was led to believe the beans in the bag would be medium or large sized. Unfortunately they were very small sized fava bean. I tried contacting your store, only to be advised you don't carry a larger size fava bean. I did not open bag, and was told it was okay to
Return them. I had to order through another vendor. I'm sorry-I really wanted to stay with you. Oh well.
Thank you regardless.

Date of experience: March 10, 2023
Illinois
1 review
0 helpful votes
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Easy process
December 13, 2021

Thank you so much for making this process extremely easy. It's been difficult finding an easy website that ships Italian products. I can't thank you enough. Can't wait to order some more from you guys.

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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Delicious
August 23, 2021

It's hard to find this type of ramen near me so it was nice to find it sold at this online shop at a decent price. The ramen was super yummy and came packaged nicely. The transaction and correspondence about my order went smoothly. It was an easy one click purchase with Apple Pay, no need to enter a bunch of information. Thank you very much.

Date of experience: August 23, 2021
Ohio
1 review
0 helpful votes
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Wrong address
May 21, 2022

I paid for my order using PayPal and had it sent to my address, but somehow it got sent to an address I haven't lived at in 2 years, and no address was listed on the shipping label at all. Luckily my phone number was on there and I got a call from the guy who currently lives there to come get it. Other than that, order came in a very timely manner.

Date of experience: May 21, 2022
Nevada
1 review
0 helpful votes
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Authenticity
December 16, 2021

Shopping online on Super Market Italy gives the customer several choices on what they need to make a really good recipe.

I liked everything that I had purchased in the two & half years, especially
During Christmas time.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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It works...
September 11, 2021

The website works well and the price is right. What else matters? I don't want to spend all day looking for the product I want. Will continue to shop here. I can get this product at Whole Foods, but it's inconvenient and overpriced there.

Date of experience: September 11, 2021
Colorado
1 review
0 helpful votes
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I don't know if these cherries are edible
October 6, 2023

I already wrote this, but the cans are so dirty with juice and dirt that I don't know if they are from these cans or another can in the case busted. The dates are all funky on them. Also don't know what to believe.

Date of experience: September 6, 2023
Wyoming
1 review
0 helpful votes
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Was great
September 15, 2023

Very glad I checked Google shopping before buying 1 product from Amazon for the price of all three products from Supermarket Italy.com
The website was easy to navigate and recommended products similar to the one I came here for. On Amazon right now 8oz of Celtic Sea salt is $23 or more depending on seller. Definitely a better deal from Italy. Thank you for promoting your store on Google!

Date of experience: September 15, 2023
North Carolina
1 review
0 helpful votes
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Holiday bread
December 3, 2023

This is the first time shopping on this site. I am very impressed with the shipping and packaging of the bread we ordered. We haven't tried it yet due to the holiday season still a few weeks off so I can't review the bread yet. If the bread is as good as the purchase experience then I will be happy.

Date of experience: December 3, 2023
Ohio
3 reviews
0 helpful votes
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This is the epitome of customer service
February 3, 2022

I'm Italian, you guys are the real deal. My family owned two Italian restaurants in New York. I was the oldest grandson so I worked all summer and holidays in their kitchen. The best experience of my life

Date of experience: February 3, 2022
New Hampshire
1 review
0 helpful votes
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Fantastic
October 3, 2021

Much to my surprise the jars were all in tact and packaged very very well. Will definitely be buying from this business in the future. Thank you for taking the time to ensure my items arrived here safely.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Shopping is great but this survey sucks
January 24, 2024

For every product you ask for not only the stars, but a complete review with photos. Pushy, but at least optional.

Then on this screen you REQUIRE a review, I cannot even submit the starts without writing this. So, there you go. Shopping experience was great, but this survey is not.

Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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Balsamic vinegar order
July 16, 2021

Ordering was easy. Delivery within a few days to US! The product is wonderful customer service was great.
However, in todays climate-change world, I consider speed of delivery unimportant. What matters to me is doing the least possible damage to the earth and humanity as possible. With that in mind, I consider the packaging excessive and fast delivery a drawback.

Date of experience: July 16, 2021
New York
1 review
0 helpful votes
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Better than Amazon
January 3, 2022
Updated review

With the holiday season, I needed my order in two days. So I placed my order (on Christmas Day), emailed customer service and they responded ensuring I'll get my order in time. Prices were cheaper than Amazon and more selection too!

Date of experience: January 3, 2022

I would like to know an estimated shipping/arrival...
January 24, 2022
Previous review

I would like to know an estimated shipping/arrival date so I know when I'll receive my order.

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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Great product, pretty good service.
June 22, 2024
Updated review

Easy website to use. Once I switched to Firefox, that is - didn't work on Safari. Would have appreciated a notice when my order was out for delivery or had been delivered.

Date of experience: June 12, 2024

Easy website to use
June 12, 2024
Previous review

Easy website to use. Once I switched to Firefox, that is - didn't work on Safari.

Date of experience: June 2, 2024

Overview

Supermarket Italy has a rating of 4.3 stars from 4,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,648

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17,099 reviews