business logo of SuperJeweler

SuperJewelerReviews 2,393

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
Get Offer
How would you rate SuperJeweler?
grey star
grey star
grey star
grey star
grey star

SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
333
value
100
shipping
103
quality
1,367
This company does not typically respond to reviews

Instant Feedback

56,202 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Zachary O.
Unfollow Zachary O.
Send Message
Share Review
Report Review

1 carat halo engagement ring.
June 3, 2022

My package came in a timely manner. Packaging was discreet as to not give away the surprise. Very happy with the packaging, presentation and overall product in itself. Will definitely recommend superjeweler and will definitely be using it again, myself, in the future.

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
Follow Willie C.
Unfollow Willie C.
Send Message
Share Review
Report Review

The best
June 3, 2022

Love it goes great withe my other rings the size is good

Date of experience: June 3, 2022
Texas
2 reviews
0 helpful votes
Follow Rhonda G.
Unfollow Rhonda G.
Send Message
Share Review
Report Review

Good product
June 2, 2022

Fast delivery and product appears of good quality. The chain does appear to be very fragile for the charm.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
Follow Jill V.
Unfollow Jill V.
Send Message
Share Review
Report Review

Products & Service
May 27, 2022

100% Happy with the products, price and quality of every item.

Date of experience: May 27, 2022
Washington
1 review
0 helpful votes
Follow Jill B.
Unfollow Jill B.
Send Message
Share Review
Report Review

Efficient Ordering
May 26, 2022

Ordering was easy and was received quickly. I wasn't sure what to expect for the price and product was ok, but not as sturdy and as high of quality as I was hoping for.

Date of experience: May 26, 2022
Kentucky
2 reviews
0 helpful votes
Follow Rhonda O.
Unfollow Rhonda O.
Send Message
Share Review
Report Review

I've bought quite a few pieces and only once was I less than thrilled. In that instance SuperJeweler made it right immediately. I'm a permanent customer.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
Follow LATANYA I.
Unfollow LATANYA I.
Send Message
Share Review
Report Review

I was a little worried about how the bracelet would look but I was pleasantly surprised at the quality and weight. I thought it would be light weight and delicate. I must say I'm impressed. I think my husband will like his Father's Day gift

Date of experience: May 25, 2022
California
1 review
0 helpful votes
Follow Beth B.
Unfollow Beth B.
Send Message
Share Review
Report Review

Most items I have purchased from you have been a beautiful quality and design. One item was quite rough around my finger and is uncomfortable though.
The Mystic Topaz ring colors appear muted and not bright as shown.

Date of experience: May 25, 2022

Detailed info about product
February 15, 2022
Previous review

Detailed info about product. Have received items before and good quality and appearance.

Date of experience: February 15, 2022
Texas
2 reviews
0 helpful votes
Follow Ronald U.
Unfollow Ronald U.
Send Message
Share Review
Report Review

Great place to shop
May 25, 2022

I've made several purchases lately, and Super Jeweler never fails to impress, from its offerings to shipping and delivery. It's my go-to for jewelry. Now I just need a few more ladies to buy for...

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
Follow Reba E.
Unfollow Reba E.
Send Message
Share Review
Report Review

Diamond ring
May 25, 2022

Choosing a ring and placing my order was super easy. Delivery was fast and on time! My ring is absolutely gorgeous!

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
Follow CARLA J.
Unfollow CARLA J.
Send Message
Share Review
Report Review

SuperJeweler's has a very large selection of a variety of jewelry, prices, and information to help you make your final selection(s)! There is also a chat available while shopping, and also a number to call if you require further assistance. All of the jewelry can be verified, and shipping is free, with a gift box/bag. Coupons are often available, and checkout accepts a variety of payment options. The items arrived in discreet packaging. I did not experience any problems from shopping, checkout, to delivery.

Date of experience: May 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mojo R.
Unfollow Mojo R.
Send Message
Share Review
Report Review

Bring spoiled on a budget
May 23, 2022

Affordable pieces, accurately described... But you must READ & UNDERSTAND to make informed purchases. I'm very pleased with all the purchases I have made, and I have gifted items which were terrific values.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow Kathryn W.
Unfollow Kathryn W.
Send Message
Share Review
Report Review

18mm yellow gold hoop earrings
May 21, 2022

Love the quality of these hoops, easy on and off, light weight and perfect size for me.

Date of experience: May 21, 2022
Alabama
1 review
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Send Message
Share Review
Report Review

Earrings
May 21, 2022

Reasonably priced, beautiful earrings and efficient delivery.

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
Follow Judy C.
Unfollow Judy C.
Send Message
Share Review
Report Review

Lovely jewelry
May 21, 2022

My experience with this company turn out to be the best jewelry company on the website there prices are really good and there jewelry prices are excellent

Date of experience: May 21, 2022
New York
1 review
0 helpful votes
Follow Mona W.
Unfollow Mona W.
Send Message
Share Review
Report Review

Beautiful Jewelry
May 20, 2022

Very happy and like the item I ordered. The only thing is it looks smaller than the picture on line but, I am pleased with it.

Date of experience: May 20, 2022
California
1 review
0 helpful votes
Follow Sherry H.
Unfollow Sherry H.
Send Message
Share Review
Report Review

Nice weight, hangs well.
June 5, 2022

Good deal. Nice weight, hangs well. However, a few of the pearls are pale and unpolished, as if part of the stain had rubbed off.

Date of experience: May 20, 2022
Texas
2 reviews
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Send Message
Share Review
Report Review

Skip it
June 18, 2022

Way too short. The necklace is more like a bracelet. Very disappointing

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Send Message
Share Review
Report Review

Initial pinky ring
May 19, 2022

Everything was perfect. Didn't wait long for my item at a all. I love my ring!

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
Follow C J.
Unfollow C J.
Send Message
Share Review
Report Review

Not impressed
May 18, 2022

Did not feel there was quality…unfortunately. Really wanted to love it.

Date of experience: May 18, 2022