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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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My package came in a timely manner. Packaging was discreet as to not give away the surprise. Very happy with the packaging, presentation and overall product in itself. Will definitely recommend superjeweler and will definitely be using it again, myself, in the future.
Fast delivery and product appears of good quality. The chain does appear to be very fragile for the charm.
100% Happy with the products, price and quality of every item.
Ordering was easy and was received quickly. I wasn't sure what to expect for the price and product was ok, but not as sturdy and as high of quality as I was hoping for.
I was a little worried about how the bracelet would look but I was pleasantly surprised at the quality and weight. I thought it would be light weight and delicate. I must say I'm impressed. I think my husband will like his Father's Day gift
Most items I have purchased from you have been a beautiful quality and design. One item was quite rough around my finger and is uncomfortable though.
The Mystic Topaz ring colors appear muted and not bright as shown.
Detailed info about product. Have received items before and good quality and appearance.
I've made several purchases lately, and Super Jeweler never fails to impress, from its offerings to shipping and delivery. It's my go-to for jewelry. Now I just need a few more ladies to buy for...
Choosing a ring and placing my order was super easy. Delivery was fast and on time! My ring is absolutely gorgeous!
SuperJeweler's has a very large selection of a variety of jewelry, prices, and information to help you make your final selection(s)! There is also a chat available while shopping, and also a number to call if you require further assistance. All of the jewelry can be verified, and shipping is free, with a gift box/bag. Coupons are often available, and checkout accepts a variety of payment options. The items arrived in discreet packaging. I did not experience any problems from shopping, checkout, to delivery.
Affordable pieces, accurately described... But you must READ & UNDERSTAND to make informed purchases. I'm very pleased with all the purchases I have made, and I have gifted items which were terrific values.
Love the quality of these hoops, easy on and off, light weight and perfect size for me.
My experience with this company turn out to be the best jewelry company on the website there prices are really good and there jewelry prices are excellent
Very happy and like the item I ordered. The only thing is it looks smaller than the picture on line but, I am pleased with it.
Good deal. Nice weight, hangs well. However, a few of the pearls are pale and unpolished, as if part of the stain had rubbed off.
Everything was perfect. Didn't wait long for my item at a all. I love my ring!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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