Subway

I find it amazing that each time I go to subway the sub price goes up and the product quality and quantity goes down. The subs have very little substance and are now very skinny. There are a lot of other choices.

Your sandwiches are halfway decent but they're not worth the money that you charge and the fact that you put these jocks on your advertisements saying that these sandwiches are so good and the best thing they ever ate do you think people are dumb enough to believe these guys when they're getting paid to say that you're just as bad as a lot of other advertisements just because you put a jock on there we're supposed to think the sandwiches is out of this world man get real and your sandwiches aren't worth $14 I can go to a buffet and eat all I want for 14 bucks

I ordered online at the Grove Park Lakeland, FL store. It was supposed to be ready for pick up at 1:55. Thought I had time to run an errand because I generally end up waiting on my food anyway. Well, I didn't get there until 3:00. My 12 year old went in to pick up the food and the woman at the counter said in a nasty tone "You're 2 hours late. Don't come back in here complaining that your food is cold". Then some woman in the back says loudly "WHY YOU LATE?!"
A.) We're not 2 hours late, 3 of the subs are BMTs and supposed to be cold. The 4th was a meatball sub and I ALWAYS have to heat it in the microwave at home anyway even though I live less than a mile from this Subway. B.) I don't know how that woman speaks to her poor kids but she has no reason to speak to mine like that. If she's got a problem it's with me. And as for the other woman it's no business of hers as to why we were late. The food was fine but the 60 seconds of "customer service" sucked.

This does not apply to all Subways. But, Subway #*******-0 at ******* Starkey Rd, Suite C, Largo Fl ******* is horrible. Being a vegetarian, I ordered a Veggie Delight. There was so little between the slices of the bun, I actually paid $5.88 for a bun flavored with vegetables. I've eaten at a lot of Subways and will never go back to this one. The worst.

So Subway has implemented new subs listed with toppings they suggest you put on the specialty sub. I eat at Subway every single day went in today ordered the All American club. The lady informed me if I did not want the lettuce tomato and onion and pickle that there would be an additional charge for the bacon because I'm requesting different toppings. I informed her that I do not like tomato she said I could leave it off but then I would like to have green peppers I could not add anything unless I paid an additional charge I will never ever ever eat at Subway again # I will go to Publix

The bread smells and tastes like chemicals. The chicken is despicable. The so-called "eat fresh" doesn't make any sense. These are all processed cold cuts - nothing fresh about them. They do have some fresh veggies - that's it. I like the meatball sub but that's about it.

Still waiting for $21.16 refund for order B751FBBD-ED unfulfilled May 6,2023, because Tyrone ((zip *******) store had no tuna, no provolone, no tomato, no onion. Called me but left no voice message or returnable phone number. Unable to reach store. Please refund. Definitely not coming to any Subway again. This is ridiculous. I'm disabled and unable to get to store in person to resolve this.
Now it's June 9 & no contact from Subway to resolve this
A paper check or gift card would be nice or at least a call or email that I can reply to a real person would be nice. This is ridiculous. I don't blame store employees, it's corporate's fault. No communication available to actual thinking person.

My husband and I order a sub online only to receive a call from the Subway to tell us that they are out of Turkey. We asked for a refund and he stated that they can't give refunds from the mobile app. So, we asked for a different meat and he told us that he couldn't because it would be a different price. You can't give me a refund and you also can't give me a different meat even though it's Subway's fault that you have no Turkey. I contacted them online and of course I still have not received a response. Subway got $7.55 of my money and I received no sub. It's not the point of the amount of money spent. It's the fact that Subway doesn't even care to get in contact with customers that they have wronged. Franchise or not it's your Subway name and you guys need to do better.

The Subway on Hicone road has the worst customer service. I've been twice, and both times my order was wrong. The first time i ordered a meatball sub that comes as is, and for some reason it had ranch on it. My husband hates ranch so I went back to get it fixed. When I went through the drive thru the lady had air pods in and just shook her head "yes" that she could fix it. Today I went and I asked for no cheese on my daughters sub, and it had cheese on it. She is allergic to dairy, and ate half of it before we realized, so thanks for that. There is no please and thank you's. They acted like I was an inconvenience to them. They really hate their job!

4 weeks after the Ukrainian invasion, only a handful of companies still do business with Russia. Subway supports Russia and won't stop doing business with them. Maybe you should consider not doing business with Subway

No more Firehouse subs. I will go back to my Subway. They get it right every time, the food has taste and the best sub I ever got from there was the rotisserie chicken. Yes, firehouse subs does need to close down. Firehouse subs does not represent 1st responders, They are a slap in the face to fireman. Maybe they ought to Hire retired firemen.

It's ridiculous being promoted to leave a tip. It's fast food, it's Subway, and the person does absolutely nothing that remotely deserves a tip.
The cashier looks at you like your rude when you hit 0.00. Do you tip at McDonald's, Burger King, Wendy's, Tacobell, or Chic Fil A? No, no you don't.
The best tip I could give would be get off your phone, get off the counter, be cleaner...

Subway wasted money on Freddie Freeman ad giving bogo after he hits home run for the Atl Braves. Eight of our exercise class went to 8different Subways excited that lunch would be a buy one/get one. None of us able to get advertised sandwich. We are a senior group. Few have Facebook accounts but most days we eat out at lunch. None of us, nor our friends at exercise class have warm, fuzzy feelings about Subway. Guess no traditional Subways for football tailgates any more for us. Why advertise then make people mad? Poor marketing.

I going to Subway the ingredients like the does not look fresh. The meat portions are horrible. And the bread is soggy. We've done a few party trays with Subway and wasn't very happy. Then someone turned us on to Firehouse subs and that made a difference. Now we only order from Firehouse subs they give better meat better ingredients better bread cheaper around it's a very pleasant experience. Maybe I'll order from Firehouse subs for catering purposes we always let them know it's on subway no more and that it's Firehouse subs and people seem to be very happy with it. I personally would never go back to Subway rubbish garbage

Your pickle and pepper supplier is selling you horrible products that they get a mark down on from the farmers because the product is so awful and they charge you full price. They sell you molded rotten vegetables. Hausbeck pickle company is there name.

I was a huge fan went to Subway at least twice a week for your sweet onion teriyaki sandwich. You ruined the sandwich with this refresh crap I will never go to Subway again because of it. The sweet onion teriyaki sauce is ruined. Why would you change a sauce that worked. Keep the sweet onion teriyaki sauce the way it used to be.

My husband pick 3 subs and I was very dissatisfied!The bread was old they didn't have any bags,flies was everywhere.I promptly called there and was told by then manager that I wasn't getting a refund and she would remake the subs.No ma'me I didn't want another one.She said she didn't give a D... because that was her last day there and hung up in my face
That was July 29th.Wrote corporate and was told I would receive e my refund.Will not respond at all now
It was about $30,not much.But it was the principle for me.Hope they see the review. I'm still waiting for my refund!

As an older gentleman and not too savvy with using cell phone apps, I was able to download the Subway app, but no success at ordering online for the "Buy 1 foot long and get the 2nd free". I gave up and figured I would just have to pay for two. When I walked into the Spanish Springs, Sparks Nevada store, it was after lunch rush and slow. As I was ordering my sandwiches, I mentioned to the employee ( Himani Cory) that I couldn't figure out the online order special. So she took the time with me, since there were no other customers in the store at the time, to help me do the online order on my phone. She was extremally nice and took the time to make it happen. Himani went out of her way, to take the time to help a customer above and beyond. Thanks Himani and I wish more employees were like you! Thanks again.