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Stylenanda
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StylenandaReviews 39

2.0
stylenanda.com

Stylenanda Reviews Summary

Stylenanda has a rating of 2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stylenanda most frequently mention free shipping, customer service and pay custom. Stylenanda ranks 718th among Cosmetics sites.

Italy
1 review
4 helpful votes
Follow Kelly Y.
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It took more than one month to ship to Australia. And because I was on vacation, they recalled my package without consulting me. And in the end I had to deduct 150 dollars off my order to get a refund. Ridiculous, will never shop here again!

Date of experience: March 22, 2019
Chile
1 review
7 helpful votes
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Slow shipping process, bad customer service. You're better off buying somewhere else. Hope I can save people some money and time with this... I'm pretty dissapointed with this really because everything on the website looked gorgeous! But I really shouldn't have trust the "Free shipping" advertisement.

Date of experience: February 20, 2019
Canada
1 review
3 helpful votes
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I ordered from stylenanda and as some of review said, their service is horrible.
It is very slow. And also shipping is unbelievable.
I purchased $60 worth items. And it was free shipping. And i was told by DHL. I need to pay $40 fees. Wow. Good job Stylenanda.
Im sure there are a lot of customer who complained like us. Well, shouldnt youguys do the something? Changing the carrier? Or whatever?

They just said they mention on their website. And they scared me if i refuse to pay and receive, there will be a chance to i need to pay a lot more extra. And it is not their fault.
Thank you stylenanda. Never see you again!

Date of experience: February 14, 2019
Canada
1 review
2 helpful votes
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Worst mistake of my life
December 14, 2018

They are the worst! After placing an order a MONTH ago, they finally shipped out my item after weeks of "delays" because the items were apparently out of stock. They claimed that i only needed to wait for a week or so for them to ship my items out, which is a complete LIE. They finally managed to ship out some of my items after I emailed them. Their shipping was quick and took only a day, but the fees were horrible! For my $200, I was told to pay an additional $80 to retrieve my item, which they did not mention prior to me making the purchase! Furthermore, the duty fee was not paid by them. Now i'm stuck with making a 1.5 hour drive to my nearest UPS to retrieve my stupid package. Do me a favour and please never buy from them. They don't deserve it.

Date of experience: December 14, 2018
Singapore
1 review
3 helpful votes
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Stylenanda
August 8, 2018

DO NOT BUY FROM THEM. I GOT SCAMMED LIKE MANY OTHERS. I wanted to return 2 dresses i got because they were so damn ugly and made of cheap materials and not worth paying $90 for EACH. They made me pay 20usd+27sgd in total for the postage back to korea just for the refund. NOT WORTH IT AT ALL. Items that came felt cheap and was written that it was made in china. I could have gotten a much better deal if i purchased from taobao instead. Please do not do business with them.

Date of experience: August 8, 2018
Hawaii
1 review
2 helpful votes
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I ordered 2 separate orders over $200USD. I received confirmation of orders and delivery dates. Then I received an email stating in need to confirm by phone of charges. I confirmed email but the phone number kept hanging up on me so there was NO WAY to confirm order by phone, The didn't reply to my numerous emails either. After 1 week of trying to reach them I received an email saying they cancelled both orders due to my non response. I don't understand how to order anything from STYLENANDA if phone number doesn't exist! If they charge my credit card for CANCELLED orders I will report them as Fraud!

Date of experience: June 29, 2018
New Jersey
1 review
3 helpful votes
Follow Cindy L.
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I spent about 200$ to get free shipping. About 1 week after ordering my things, I received notification that my order shipped out. After that It took exactly 4 days for the parcel to reach me.

All the items look EXACTLY like the photos. BUT make sure you read the measurement details to get your correct sizing. (I'm 31-25-36 in/ 79-63-91 cm, so I got S in pants&shirts) The material of the denim is comfortable to wear, and do not wrinkle. Same goes with the shirts too. BUT if you're tall the fit of the pants might be awkward for you. I'm 5'1" (155 cm) and they fall perfectly on my talus.

Being someone who regularly shops at urban, zara, topshop etc, I genuinely believe that the quality of Stylenanda's clothing is WAAAAAY better (especially for their price point too!)

Date of experience: April 9, 2018
Netherlands
1 review
4 helpful votes
Follow Jane T.
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I bought lipsticks with the total bill of 99 dollar on December 20th, when there was a promotion on homepage that all shipping for all the orders that day would be free and there was not any shipping fee added when I paid for my order, so I assumed the promotion was true. After 3 weeks of waiting, finally my order arrived but i had to pay 32,20 euro for the shipping cost. This is ridiculous! It would be better if there would be no promotion saying things that was not true at all and if I would have known beforehand. Big disappointed!

Date of experience: January 11, 2018
North Carolina
1 review
1 helpful vote
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Item Never Shipped
December 19, 2017

First of all, shipping cost was never disclosed until you submit payment and by then a $20 shipping charge is automatically added and you can not do anything about it. I was upset but decided to let it go since it was shipping from Korea. However, it's been over a month and I never received my items, no updates either. They claim 7-10 days but this was a lie. Now I don't have my presents that I planned to give out for Christmas and lost my money. Awful and slow service.

Date of experience: December 19, 2017
California
1 review
3 helpful votes
Follow Sun J.
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I just ordered from them 2-3 weeks ago and they said shipping should be around 7-10 days. Since it passed, I emailed them about why it was taking so long. They gave me some half *******@ssed answer and also told me one of the items I bought was sold out and that their website is on a pre-order based system so they are selling items that they dont even have in stock. The item that is currently sold out is still shown as available on the website. It's been like that for the 2-3 weeks since I bought the sold out item. So some unlucky person is going to purchase that today and be notified god knows when that it was sold out over a month ago. If you don't have it in stock then don't sell it.

Update... so now they gave me two options for the refund. 1, is get reward points and 2, is to get refunded back to my card but pay service fees for that refund because apparently the payment method they use has so relation to their company so it is beyond their control. PHOEBE (customer service)... don't BS me.

As for the transaction fee, this is a payment service that stylenanda website is using. Clearly, it is stylenanda's responsibility. Whether service fee is $1 or $100 does not matter. It is the payment offered by your website thus it is the same as coming from your company. So, in the end if there is a fee then refunded amount should include the service fee charge so buyer is getting their full money back.

As for the rewards point, who you trying to play? You want me to save this as store credit and pay $20 for shipping again? Damn, son you trippin on way too many balls.

Date of experience: December 11, 2017
Singapore
6 reviews
20 helpful votes
Follow Nurul A.
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I'm not sure why there are so many 1 stars? I've ordered from stylenanda 4 times and have never came across any issues with them. My shipment takes 7 days on average to arrive. What you see on the website is actually what you get, unlike other retail stores such as ASOS which are sometimes a hit and miss for me. Their jeans are very reasonable priced and way better than my Topshop jeans. However, if I can give 1 advice it is to look out for their free shipping promos since their free shipping applies for orders above $200 USD. Their S size is actually pretty big on me but other than that, I don't find any thing wrong from ordering from this site.

Date of experience: December 3, 2017
New York
1 review
1 helpful vote
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So they get an A plus for shipping. I got my skirt from them in like 4 days. The quality of the skirt was ok but I'm almost 5'9 and it's clear that the cut wasn't made for my body type I'm skinny but I have a little bit of booty the pockets were so high on my butt it was weird like if you're petite with no type of shape as in no curves it might be good for you to shop here but if you're tall no not gonna be good... I hear ppl say the shipping takes long mine came quick but that could be just because it was in stock use your own discernment if you're willing. I still wore the skirt but I noticed that the fit was funny really made for a petite woman..

Date of experience: September 25, 2017
Singapore
1 review
2 helpful votes
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Bad logistic
September 20, 2017

Very bad logistic! I waited almost 1+ months to receive my items! And still got missing items can not get refund!

Date of experience: September 20, 2017
California
1 review
2 helpful votes
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Pretty awful
July 1, 2017

I've always admired the clothes on this site but never made a purchase because of the shipping fee. One day I stumbled upon an amazing pair of shoes, and sucked it up because they were perfect. Conveniently, a week after making the transaction I received an email saying they were out of stock. I asked for them in black after seeing them as still available on the website, and of course they were also out of stock. Would be convenient if they updated their site before customers spend money on something that doesn't exist.

Anyhoo, I ordered a couple of small items along with the shoes that I would not have paid the shipping fee for alone. After the inconvenience, I asked if it would be possible to get a refund for the shoes and the shipping fee and they declined.

Their reasoning? They're unable to refund the shipping in my case because I spent less than $100 and didn't qualify for free shipping. So, their twisted logic is that since I paid for shipping in the first place they couldn't refund it. Props for the backwards explanation, actually impressive.

This site truly blows, and gives zero $#*!s about customer service. Shop elsewhere because there's a good chance there will be an issue with your order and an even greater chance they won't do $#*! about it.

Date of experience: July 1, 2017
Canada
1 review
1 helpful vote
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SCAMMED
June 20, 2017

I would give style nanda a -10/10 if I could. They have scammed me big time. I ordered two dresses and one pair of earrings. However the dresses were undoubtedly ugly so I had to return. Their return policy says to email them about a request to return which I did, and I got approved. They also said I had to send them my return parcel tracking number before June 20th. So I sent them the number 6 days before the due date. The charge from the post office to return the parcel was 20$ and that is not worth it in my opinion, but I still sent it back.
Today, June 20th, I received an email from them saying my request is denied because I did not give them my tracking number. They were rude as well claiming that I "failed" to follow the instructions when in reality, they were the ones who failed to acknowledge my email regarding the tracking number. Therefore, my clothing and money are gone, so stylenanda has played and scammed me of 300$ worth. DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE WILLING TO RISK IT.

Date of experience: June 20, 2017
Washington
2 reviews
8 helpful votes
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Hesitate
July 1, 2016

I picked out some dresses, coat, a pare of boot, and willing to purchase but after reading some negative reviews and it seems they block all the comments on face book, i am going to stop checking out even all the items look nice and quality

Date of experience: July 1, 2016
GB
2 reviews
18 helpful votes
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AVOID!
January 7, 2016

I have ordered from Stylenanda numerous times and spend hundreds of dollars with them, you'd think they'd care about their well paying customers... They sent me a shirt with a stain and refused that I send it back for a refund, they also accused me of staining it...
The coat I wanted to refund, I had to send back on my own accord, I had to pay 25 usd shipping. They claimed to have never received it, even though tracking shows they have.

I know their clothes look great but most of them are from cheap china factories and they sell them for 50+ plus and make them look better by their models wearing it. It's all glitz and glam but it's a fraud. You can find the same clothes on chinese websites.

Please don't give them any business, they are money grabbing liars and don't care about their customers!

Date of experience: January 7, 2016
California
1 review
2 helpful votes
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I bought the light up shoes. Ended up being $130+. Wore them 1 1/2 times and one of the shoes would only intermittently turn on. Thought I needed to charge them but I'm pretty sure it had to do with faulty wiring because you could see an abundance of glue on one side and that the glue was obstructing the electrical connection. Anyway, it's been two months to get a verdict on if they could fix it and they said NO, IT WAS MY FAULT THEY BROKE AND NOT DEFECTIVE. These people are CON ARTISTS. I spent $130+ to barely wear a pair of shoes, spent $30 to ship it back to get it fixed or replaced, and now they say that I have to pay $47 to ship it back to me?! This is such a scam and I'm so incredibly disappointed. Do not buy from here, I wish I could say it more times...

Date of experience: August 18, 2015
California
1 review
5 helpful votes
Follow Un K.
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Took nearly two months to receive my refund for a defective item
After practically daily exchange with customer service

Refused to refund shipping fee (20$)

Didn't answer any of my email questions

The rudest customer service

Don't buy, not worth it

Date of experience: February 21, 2015

About the business

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stylenanda.com
Founded in 2004
+6