Study Island

I have been a customer of Study Island for many years. My child used this learning tool through school, and we also purchased it for home. I had an account with 4 programs (4th grade, 5th grade, 6th grade, and a summer program) purchased to keep and 2 programs (GED and OGT) purchased for one year of service. On July 1,2017, Study Island canceled my account with all 6 programs. They did not explain to me why they canceled the 4 programs that I was aloud to keep. They were supposed to transition all my materials to a new product.
The Edmentums Standard Purchase and License Terms stated that if Edmentum changes the format of their product, they have to transition their customers old product to Edmentums new product. I had 4 programs to keep indefinitely, for as long as I wanted, and all they offered, after I contacted them multiple times, was one program for one year. Their new program is lacking flash cards for all subjects and labs for science. I think that their offer was totally unfair. The biggest problem is I can not even speak with their supervisor by phone; she would only e-mail. After my account was closed, I could not remember exactly how many programs I had. The supervisor told me that I had only 1 program. I called the customer service and verified the content of my account. I actually had 4 programs, and the supervisor had been trying to brush me off by telling me that she will give me one program in exchange for one I used to have. I am very disappointed in the supervisors dishonesty.
In conclusion, I would recommend everyone to check their accounts and see what happened to all of their materials. Some one has to take responsibility for this situation. If anyone knows how to contact Edmentums corporate office, please let me know at: *******@gmail.com.

WHY IS STUDY ISLAND SO STUPID?! #> :) I even have prof that its dumb.Not dumb, VERY dumb.No, SUPER DUMB. ( if u like study island, go kill yourself)