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From the business
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
Studybay Reviews Summary
Studybay has a rating of 3.8 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date and full time. Studybay ranks 4th among Freelancing sites.
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Casey has been friendly and great to work with, she was very helpful and willing to work with me.
Writer was very professional and had the paper done before the due date.
No high expectation, basically jz to hav some structure and idea only. The content doesn't meet the requirement. Waste money
Such a great help when you're in a pinch. All requirements were met, only had to edit work slightly to sound more like me/reflect my writing level and style, work was done in a timely manner and I got it before the deadline, professionals were willing to help and were very understanding. Only drawback is the price sometimes, but I think the price goes up the shorter the deadline/sooner you need it to be done. Overall, not bad. I would recommend this to anyone who needs it. It is worth the money.
I'm a bit nervous over this semester but my writer did a good job I'm confident I'll get a good grade.
I received a 70% on the grade and the person did not follow the directions.
Oh no, I'm truly sorry to hear about the grade and that the directions weren't followed as you expected. We definitely want to look into this and see how we can help make things better. Could you please provide your email or Studybay ID to our support team, along with some details about the specific instructions that were not followed? We take your satisfaction seriously and are here to support you in resolving this matter.
The project looks great was done that way the guidelines were given and was done before the deadline.
It was great! But I didn't know how to pick the right deadline. I wanted only one file for a shorter deadline and not the entire document. I had to put a shorter deadline and my expert charged more because of that. After that, I created another request and the price offered for more than 5 experts was $50 cheaper. I asked my expert if I could get I discount but she said I couldn't at that point. I wish support could review these type of situation and reimburse customers if necessary. I feel like I have lost $50 dollars.
This was so easy, the expert made this such an enjoyable experience i will be definitely returning.
Service fees are ridiculous however I keep using the service because the writer is very good and never disappoints! Eliana always produce quality on time work!
Hey Nicole! Thanks for sharing your thoughts with us. It's awesome to hear that Eliana always comes through with top-notch work on time. We totally get your frustration about the service fees, and we're working on ways to make them more reasonable. Your support means a lot to us, and if you ever have any suggestions or need assistance, just give us a shout!
Has taken the weight of so much off my shoulders. Between juggling life and wanting to finish school studybay has been amazing. I have recommended it 100 times over.
Poor response. Cancelled but the writer convinced me to give her anouther change. Bad dcecision on my part.
Hello Harry! I'm really sorry to hear about your experience. We never want our users to feel like they've been let down or misled. If you're ever feeling uncertain or dissatisfied, please don't hesitate to reach out to us directly. We're here to help and ensure you have a positive experience. If there's anything specific you'd like to discuss or address, please let us know. We're committed to making things right for you!
Still waiting for the second edit since there is some mistake and misunderstanding in the first edit
Thanks for reaching out, Kelly! I'm sorry to hear about the issues you encountered with the first edit. I completely understand how frustrating that can be. Rest assured, your expert is committed to ensuring your project meets your expectations. Our team is on it, and we'll make sure to address any mistakes and misunderstandings in the second edit promptly. If you have any specific concerns or details you'd like us to focus on, please don't hesitate to let us know. We're here to help and ensure you're satisfied with the final result!
My expert (who had accepted my job), canceled it 3 DAYS before the deadline. He didn't communicate with me or answer the administrators of the site. Very poor customer service.
Hi Caroline! I'm really sorry to hear about your experience. It's incredibly disappointing when deadlines aren't met and communication breaks down. That's not the level of service we strive for. We'll definitely look into what happened with your expert and ensure this doesn't occur again in the future. In the meantime, if there's anything we can do to assist you with your project or if you have any concerns, please feel free to reach out. We're here to help and make things right for you.
Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam
Hey Angie! I'm really sorry for any inconvenience you've experienced. Regarding the partial payment option, it's important to note that accounts are automatically blocked if the second payment isn't made on time. However, this shouldn't affect the completion of your project. If you're facing any issues or need assistance, please reach out to our support team. We're here to ensure everything is resolved to your satisfaction.
It has been great working with Studybay. They are always ensuring that your specific needs are met and that you are satisfied with the outcome of their delivery.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience working with Studybay. Ensuring your satisfaction and meeting your specific needs is our top priority, and it's fantastic to know that we've delivered on that for you. We truly appreciate your feedback and your trust in us. If you ever need anything in the future, just let us know. We're here to help!
I needed help with an essay for college and Studybay was able to assist me.
Great service and extremely great production, both people I worked with did an exemplary job with assisting me with my assignments. 10/10
So helpful and pleasant, understanding, less stress, hopeful
Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.
Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! I'm really sorry to hear that things didn’t turn out as you expected, and I can only imagine how frustrating this must be for you. We definitely want to get to the bottom of this and sort it out! Could you share more about what exactly didn't meet your requirements? Also, please send your email or Studybay ID to our support team so we can dive into this right away.