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StudybayReviews 817

3.4

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Studybay Reviews Summary

Studybay has a rating of 3.4 stars from 817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date and full time. Studybay ranks 3rd among Freelancing sites.

service
138
value
49
shipping
23
returns
26
quality
362
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2,288 reviews

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Massachusetts
1 review
0 helpful votes
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Perfect service
August 4, 2024

It was helpful where i get many help from others and they are very helpful

Date of experience: July 25, 2024
Kansas
2 reviews
0 helpful votes
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Safe and quick
July 29, 2024

I'm thankful payments are manage through the platform and not directly with the experts.

Also, any writer will respond so quickly, I am very thankful for that too.

Date of experience: July 19, 2024
Hong Kong
1 review
0 helpful votes
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Seek help to extend the deadline
July 27, 2024

Quick respond and solve my problem.Everything are good right now!

Date of experience: July 17, 2024
Texas
2 reviews
0 helpful votes
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Casey has been friendly and great to work with, she was very helpful and willing to work with me.

Date of experience: July 9, 2024
Louisiana
1 review
0 helpful votes
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Great Experience.
July 7, 2024

Writer was very professional and had the paper done before the due date.

Date of experience: June 27, 2024
Singapore
1 review
0 helpful votes
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Doesn't meet the requirement
July 6, 2024

No high expectation, basically jz to hav some structure and idea only. The content doesn't meet the requirement. Waste money

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2024
Sophie G. Studybay Rep
over a year old

Hi! I'm really sorry to hear that things didn’t turn out as you expected, and I can only imagine how frustrating this must be for you. We definitely want to get to the bottom of this and sort it out! Could you share more about what exactly didn't meet your requirements? Also, please send your email or Studybay ID to our support team so we can dive into this right away.

Wyoming
1 review
0 helpful votes
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Fast, easy, efficient
July 1, 2024

Such a great help when you're in a pinch. All requirements were met, only had to edit work slightly to sound more like me/reflect my writing level and style, work was done in a timely manner and I got it before the deadline, professionals were willing to help and were very understanding. Only drawback is the price sometimes, but I think the price goes up the shorter the deadline/sooner you need it to be done. Overall, not bad. I would recommend this to anyone who needs it. It is worth the money.

Date of experience: June 21, 2024
Texas
2 reviews
0 helpful votes
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Excellent Service
June 24, 2024

I'm a bit nervous over this semester but my writer did a good job I'm confident I'll get a good grade.

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
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Did not follow directions
June 17, 2024
Updated review

I received a 70% on the grade and the person did not follow the directions.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2024
Sophie G. Studybay Rep
over a year old

Oh no, I'm truly sorry to hear about the grade and that the directions weren't followed as you expected. We definitely want to look into this and see how we can help make things better. Could you please provide your email or Studybay ID to our support team, along with some details about the specific instructions that were not followed? We take your satisfaction seriously and are here to support you in resolving this matter.


Easy to use fast response
June 8, 2024
Previous review

Easy to use fast response.

Date of experience: May 29, 2024
Texas
1 review
0 helpful votes
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Project done before the deadline.
June 13, 2024

The project looks great was done that way the guidelines were given and was done before the deadline.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Great!
June 4, 2024

It was great! But I didn't know how to pick the right deadline. I wanted only one file for a shorter deadline and not the entire document. I had to put a shorter deadline and my expert charged more because of that. After that, I created another request and the price offered for more than 5 experts was $50 cheaper. I asked my expert if I could get I discount but she said I couldn't at that point. I wish support could review these type of situation and reimburse customers if necessary. I feel like I have lost $50 dollars.

Date of experience: May 25, 2024
New York
1 review
0 helpful votes
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Amazing
May 14, 2024

This was so easy, the expert made this such an enjoyable experience i will be definitely returning.

Date of experience: May 4, 2024
New Jersey
1 review
0 helpful votes
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Service fees are ridiculous however I keep using the service because the writer is very good and never disappoints! Eliana always produce quality on time work!

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2024
Sophie G. Studybay Rep
over a year old

Hey Nicole! Thanks for sharing your thoughts with us. It's awesome to hear that Eliana always comes through with top-notch work on time. We totally get your frustration about the service fees, and we're working on ways to make them more reasonable. Your support means a lot to us, and if you ever have any suggestions or need assistance, just give us a shout!

California
1 review
0 helpful votes
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Love!
April 28, 2024

Has taken the weight of so much off my shoulders. Between juggling life and wanting to finish school studybay has been amazing. I have recommended it 100 times over.

Date of experience: April 18, 2024
North Carolina
1 review
0 helpful votes
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Poor response. Cancelled but the writer convinced me to give her anouther change. Bad dcecision on my part.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
Sophie G. Studybay Rep
over a year old

Hello Harry! I'm really sorry to hear about your experience. We never want our users to feel like they've been let down or misled. If you're ever feeling uncertain or dissatisfied, please don't hesitate to reach out to us directly. We're here to help and ensure you have a positive experience. If there's anything specific you'd like to discuss or address, please let us know. We're committed to making things right for you!

California
1 review
0 helpful votes
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Still waiting for the second edit since there is some mistake and misunderstanding in the first edit

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Sophie G. Studybay Rep
over a year old

Thanks for reaching out, Kelly! I'm sorry to hear about the issues you encountered with the first edit. I completely understand how frustrating that can be. Rest assured, your expert is committed to ensuring your project meets your expectations. Our team is on it, and we'll make sure to address any mistakes and misunderstandings in the second edit promptly. If you have any specific concerns or details you'd like us to focus on, please don't hesitate to let us know. We're here to help and ensure you're satisfied with the final result!

Virginia
1 review
0 helpful votes
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My expert (who had accepted my job), canceled it 3 DAYS before the deadline. He didn't communicate with me or answer the administrators of the site. Very poor customer service.

Date of experience: April 2, 2024
Sophie G. Studybay Rep
over a year old

Hi Caroline! I'm really sorry to hear about your experience. It's incredibly disappointing when deadlines aren't met and communication breaks down. That's not the level of service we strive for. We'll definitely look into what happened with your expert and ensure this doesn't occur again in the future. In the meantime, if there's anything we can do to assist you with your project or if you have any concerns, please feel free to reach out. We're here to help and make things right for you.

North Carolina
1 review
0 helpful votes
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Scam
April 10, 2024

Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2024
Sophie G. Studybay Rep
over a year old

Hey Angie! I'm really sorry for any inconvenience you've experienced. Regarding the partial payment option, it's important to note that accounts are automatically blocked if the second payment isn't made on time. However, this shouldn't affect the completion of your project. If you're facing any issues or need assistance, please reach out to our support team. We're here to ensure everything is resolved to your satisfaction.

Grenada
1 review
0 helpful votes
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Efficiency and On-time Delivery
April 9, 2024

It has been great working with Studybay. They are always ensuring that your specific needs are met and that you are satisfied with the outcome of their delivery.

Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2024
Sophie G. Studybay Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience working with Studybay. Ensuring your satisfaction and meeting your specific needs is our top priority, and it's fantastic to know that we've delivered on that for you. We truly appreciate your feedback and your trust in us. If you ever need anything in the future, just let us know. We're here to help!

California
1 review
0 helpful votes
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Great study site
April 3, 2024

I needed help with an essay for college and Studybay was able to assist me.

Date of experience: March 24, 2024

From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.