• Studiosuits

Studiosuits

Ratings On Other Platforms

Trustpilot
4 / 5

Overview

Studiosuits has a rating of 4.2 stars from 2,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, great quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    694
  • Value
    199
  • Shipping
    194
  • Quality
    1546

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.1%
Positive
703
Neutral
65
Negative
156

Instant Feedback

12,856 reviews

195
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What reviewers want you to know

Positive highlights

  • Studio Suits is the best site I have ever used thus far.
  • Quality suit designs and material with excellent customization features.

Critical highlights

  • The payment options seem a bit janky, is it to avoid merchant fees?
  • Could not load a credit card in to make a purchase.
How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark S.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

See full review
Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (2,308)

Rating

Timeframe

Other

Reviews that mention popular keywords

studio suits (313) customer service (396) quality suit (66) quality product (51) trial suit (22)
Thumbnail of user michaelm13820
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Aside from my positive review, the website and buying experience was a breeze. I kept my suit pretty simple and didn't change anything except for the jacket and pant size. But I was blown out of the water with all of the suit options and customizations that they had available. Most definitely believe that when I am in need of a suit again, I do plan to explore the suit customization options. Thank you again!

Reason I chose this business:

The suit color and style was just what we were looking for.

Thumbnail of user marthas1607
1 review
0 helpful votes
April 18th, 2024
Verified purchase

The seersucker suit was a really nice option for a spring prom. The material was nice, but the pants came in 2 inches shorter than the measurement I gave with my order which meant I had to pay for more alterations. There were also a couple of stains on the jacket when we received the delivery. Both issues were disappointing but my son looked really nice anyway after we had the pants altered.

Reason I chose this business:

Was looking for seersucker and found them in my search.

Thumbnail of user wesleym306
1 review
0 helpful votes
April 21st, 2024
Verified purchase
• Updated review

This is my second jacket that I ordered, and Immediately place an order for third. Their website makes it very easy to get your dimensions for a custom jacket. They have a large variety of patterns that you will not see at your typical high in suit store. Shipping is going to take every bit of three to three and 1/2 weeks. So be patient there, but once it comes in. You forget how long you waited.

Reason I chose this business:

Studiosuits offers you a custom fitted suit at a reasonable price.

I am ordering my third jacket, and there have not been...
April 12th, 2024
Verified site experience
• Previous review

I am ordering my third jacket, and there have not been any issues with the craftsmanship. It definitely takes a month to get to you, but I have been pleased with the quality and price for a custom jacket.

My shopping experience was very straight forward and...
January 6th, 2024
Verified site experience
• Previous review

My shopping experience was very straight forward and easy. Hopefully I am happy with the product when it arrives.

Thumbnail of user bpm1
1 review
0 helpful votes
May 1st, 2024
Verified purchase
• Updated review

The website is well set out and allows simple choices of suits and sizing.
It gives the opportunity to specify a number of features such as working cuffs, vents, lapel type and the lining. Price changes for these features are also clearly identified.
The jacket is slightly more "slim fitting" than I had expected, but gives the suit a modern style.
Delivery was also within the stated timeframe.

Reason I chose this business:

The choice of materials and value.

Reasonably easy process
February 7th, 2024
Verified purchase
• Previous review

Reasonably easy to order and prompt delivery. A good way to review the colours and materials to inform your suit order.

Thumbnail of user matthewg1894
1 review
0 helpful votes
April 29th, 2024
Verified purchase

And excellent customer interface -- super easy to find various types of suits and jackets, differences between seemingly similar products are explained very well. Very clear instructions for providing custom measurements.

Reason I chose this business:

Internet research around a great place to buy linen garments.

Thumbnail of user connors193
1 review
0 helpful votes
April 17th, 2024
Verified purchase

I love shopping for formal attire here. The customer service is always amazing, and the tailored work fits like a glove every time. 10/10 would recommend!

Thumbnail of user stevet640
2 reviews
0 helpful votes
April 5th, 2024
Verified purchase

Great selection and easy to navigate. I just pray that coming from overseas, it arrives as my suit I order in September 2023 (Perfect fit)

Thumbnail of user yr64
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Fabulous…. I'm super happy with how it turned out, and forever grateful for Studio suit's urgency to get the item made shipped and delivered before Christmas morning!
My first order but definitely not my last!

I’m super happy with how it turned out, and forever grateful for Studio suit’s urgency to get the item made shipped and delivered before Christmas morning!
My first order but definitely not my last!

Reason I chose this business:

My husband located studio suits and loved the options.

Service
Thumbnail of user markr2626
1 review
0 helpful votes
February 25th, 2024
Verified purchase
• Updated review

I love dealing with the people at Studio Suits. They're always helpful and make my purchase decisions easy to make.

Best suit I ever bought
October 27th, 2023
Verified purchase
• Previous review

The reps at Studio Suits are the best. If something I've requested doesn't make sense the ask me for clarification. They'll make sure that the item I've ordered is the best.

Quality
Awesome!
May 9th, 2022
Verified purchase
• Previous review

I love my jacket. I'll definitely be going back to purchase more from them. Their selection is better than all of the local stores and competitively priced despite being bespoke garments.

Reason I chose this business:

I found them by accident on a secondary site. As I’ve said, their selection is better than any I’ve seen in my local city.

Reason I chose this product:

I needed a sports jacket, the one I chose was the colour I was looking for.

Quality
Thumbnail of user kennethm2009
1 review
0 helpful votes
April 27th, 2024
Verified purchase

Decent quality Suit.
Shirt did not fit and Studiosuits would not exchange it but offered a $15 gift certificate.
Slow delivery.

Service
Thumbnail of user gijsv8
1 review
0 helpful votes
January 19th, 2024
Verified purchase

If this worked I would have been a big fan. Measurements were either wrong from my part or lost in translation. So unfortunately it's not very usable and my local tailor can't fix the problem (jacket too short), buttholes too high. Several other things went very well though so if you get lucky with the measurements its a great way to add to your wardrobe.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dantey4
1 review
0 helpful votes
May 1st, 2024
Verified purchase

Excellent experience. It took about two to three weeks as promised and came out great. You can't beat it

Reason I chose this business:

Heard about it from a close friend who highly recommended

Thumbnail of user fredrickb99
1 review
0 helpful votes
April 19th, 2024
Verified purchase

The fabric is very high quality. Overall the craftwork was solid. The sleeves were too short, and I had to get them taken out a bit. Also, I got the pants tapered some, as I prefer a more tailored fit. I'm curious how I can make sure the sleeves are a better match next time, but I am already looking at which suit I want for next time. Would recommend 4/5 stars.

Thumbnail of user carrieb694
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Beautiful quality jacket! The third I've ordered from Studio Suits, and I just ordered it in another color. Thanks!

Thumbnail of user robertk4257
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Quality was great for the price. Shipping took a while (garments are made after you order). Overall very pleased.

Thumbnail of user stephenv663
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

This was my first purchase from studio suits. It was an experiment. I expected something cheap, but it has a fantastic quality! Thick, handsome tweed. Nice pattern and color. I just ordered two more items. Thank you!

Thumbnail of user mattg690
1 review
2 helpful votes
February 26th, 2024

Just look at the picture…what a scam! They don't offer returns yet send you something that's obviously not custom made. Look at the lapel, it's seriously terrible. And the color isn't even close to what I ordered. I don't know how they have so many 1 star reviews, because this is the biggest waste of $250 I've ever experienced.

Products used:
Tux jacket

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlieh374
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I shopped a lot and finally pulled the trigger and ordered some corduroy pants and a shirt. I sell menswear, but I didn't want to spend a bucketload on really expensive cords that would be over $500 with my employee discount. My only option was a Zegna fabric😬
The shirt was just a litmus test really, but the pants are phenomenal. Worth every penny. I'll be wearing them once a week, surely!

Reason I chose this business:

A friend of mine recommended the site to me. I would shop with him and I finally purchased an item I could t really find anywhere else to my tastes.

Thumbnail of user victoro243
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Shopping at Studio Suits was a delight from start to finish. The wide range of fabrics and customization options allowed me to create a suit tailored to my exact preferences. The user-friendly website made the ordering process seamless, and the detailed measurement guide ensured a perfect fit. The customer service was exceptional, promptly addressing any inquiries I had. Upon receiving my suit, I was impressed by the quality of craftsmanship—every detail, from stitching to lining, reflected precision and expertise. Studio Suits exceeded my expectations, delivering not just a suit, but a personalized and top-notch shopping experience.

Service
Thumbnail of user f.brueck
1 review
1 helpful vote
February 11th, 2024

First things first, the tailored coat doesn't fit front or back. So little that even the tailor can't do anything anymore. 80€ customs fees were added on top, return not possible. Voucher for next order was offered, as if I was throwing more money into this hole. Just plain fraud.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcellw5
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I ordered this suit hoping to wear at an event in March 2024. That didn't happen. Nevertheless, I'm pleased with the suit. Love the suit. Just wish I had it or knew the making and shipping process was long. Get you a Studio Suit! It's worth the wait.

Thumbnail of user jontym
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Extremely happy with the product I received. Needs a dry clean to get some wrinkles out but nothing you can't expect from something that's been in in a box shipped overseas. Will be purchasing again in the future for sure

Reason I chose this business:

Because of the reviews and the easy to navigate site plus their selections of products

Thumbnail of user dyllank1
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Very happy with my purchase of the heavy linen green suit. Fast production and shipping, suit fits great!

Thumbnail of user janer806
1 review
0 helpful votes
January 28th, 2024
Verified purchase

A wonderful option if you don't have a huge budget for a suit. High quality, and great customer service! My husband is very pleased with his jacket, and wears it regularly!

Reason I chose this business:

Affordable and great products!

Thumbnail of user tjloves411
1 review
0 helpful votes
April 14th, 2024

I'm a 70 year old physician and very familiar with custom made suits. This was not a custom made sport coat, just a 39L garment that wasn't even made to their own 39L measurements stated on their web site, much less to my specifications.
They refuse to take the garment back and trade it for another, even if I pay all the shipping costs.
At this point I just want to get a refund. Stay away from this company, poor quality and horrible customer service.

Tip for consumers:
They Refuse To Give Refunds

Products used:
Custom Sport Jacket

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 3 days

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