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StudioSuits

studiosuits.com
professional, evening & party men, womenAge 26-45, 46-60
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About the Business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!


studiosuits.com
Founded in 2008
Clothing item from StudioSuitsFashion apparel by StudioSuitsMerchandise from StudioSuits clothing lineStudioSuits fashion product

Business Highlights

General

Year Founded: 2008
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: professional, evening & party
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email
Support Email: support@studiosuits.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate StudioSuits?
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Reviews Summary

StudioSuits has a rating of 4.4 stars from 3,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudioSuits most frequently mention customer service, easy process and timely manner. StudioSuits ranks 1st among Suits sites.

service
944
value
208
shipping
202
returns
80
quality
1,538
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Instant Feedback

14,170 reviews
Canada
1 review
0 helpful votes
Follow Guylaine L.
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Très belle qualité de fabrication
August 28, 2024

Complet de qualité, finition soignée. La coupe est élégante et les grandeurs correspondent à la taille commandée. Toutefois des frais de livraison de 42$ canadien ont été ajoutés à mon achat.

Date of experience: August 18, 2024
Texas
1 review
0 helpful votes
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Great suits and customer service.
May 7, 2024

When I was in a bind for suits for my wedding they came through.

Date of experience: April 24, 2024
Canada
1 review
2 helpful votes
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Made the suit absolutely wrong, off by over 2" in many spots. Sent pictures to prove they made it wrong. Won't remake or adjust the suit (even with their "fitment guarantee clause"). They will give you the run around then simply ignore your email. Will never admit a mistake or offer any type of compensation. Zero customer service, poor quality, STAY CLEAR FROM STUDIO SUITS, especially for weddings. (Details below)

I ordered a suit and was asked to provide 15 measurements of an existing well-fitting suit. I followed the measuring guide to a tee, took over an hour to do so, and double-checked all my measurements. Note: I am a contractor and use a measuring tape every day, (I know how to use a measuring tape).
The suit I received is not even close to fitting, it is way too small. I verified all the measurements, and 10 out of the 15 measurements on the new suit are wrong, some by over 2 inches.
I contacted them and was expecting a no-hassle remake of the suit as per their "Fitment Guarantee". I provided many pictures of the suit, and pictures showing a tailoring tape measuring (exactly as per their measuring guide) all the spots on the suit that are off. The pictures and proof are clear and show some spots off by 2" + (we are not talking about a 1/4" here).
Their response was to ask for more pictures and more measurements. Once I provided this, they then asked me to use a different measuring tape (which I did, and provided all new pictures). I also provided my order details showing the measurements I provided vs the ones on the new suit.
Their email response was always the same, trying to move the goalpost, asking for different measurements, different measuring tapes etc. In the end, it could not be more clear that the suit was made wrong. After I kept meeting all their requirements they finally replied saying "thank you, we will send this to our designer and get back to you" over the next weeks no response. I emailed many times asking for an update, no response.
Please note I was always polite with them, and never asked for money back, simply a remake or alterations to my suit as per their own advertised "fitment guarantee". I also offered to send the suit back so they could measure it for themselves.
I am not upset they made mistakes on my suit, I am upset they do not rectify them. They are very slimy and won't ever fix their mistakes, SCAM!
(Please also note that staff wrote in broken English with fake names, which reminded me of a scam call center from India)
I never write negative reviews but after spending over $400 on a jacket and pants that I cannot wear I hope to save someone else from this bad experience. Stay clear and don't expect any support once you've paid them.

Date of experience: January 12, 2023
Ireland
1 review
0 helpful votes
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Nice suits
May 8, 2024

Easy to order and delivery was good and quick quality of suit excellent

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Very satisfied with the suit
May 14, 2024
Updated review

Seamless. I'm not going to write 50 characters! This takes too long!

Date of experience: May 4, 2024

Quick and easy
March 26, 2024
Previous review

Quick and easy

Date of experience: March 16, 2024
New Zealand
1 review
0 helpful votes
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Another great experience
March 21, 2022

I've been buying suits from this site since 2011 and I've never had a bad product sent my way.

Date of experience: March 21, 2022
Pennsylvania
1 review
0 helpful votes
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Great
November 15, 2022

Very good besides not getting my suit at the requested time but it's not that big of a deal.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Absolutely stunning
May 12, 2024

The process was straight forward and communication was great

Date of experience: May 2, 2024
Arizona
1 review
0 helpful votes
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Genuine care and craftsmanship.
May 11, 2024

The measurement follow-up, craftsmanship, quality, and service were among the finest.

Date of experience: April 30, 2024
Australia
1 review
0 helpful votes
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My second pair of trousers easy ordering and high quality result

Date of experience: May 1, 2024
Texas
1 review
0 helpful votes
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Good
April 29, 2024

Easy to get very easy transaction Thai you suit was perfect and my size

Date of experience: April 19, 2024
Virginia
1 review
0 helpful votes
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Beautiful suit
May 9, 2024

We love the fabric and color. Perfect for the Derby

Date of experience: April 29, 2024
Montana
1 review
0 helpful votes
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Good customer service.
January 3, 2024

Satisfactory so far. I'm giving the shirt as a gift, so have no ability to rate it yet.

Date of experience: January 3, 2024
Canada
1 review
0 helpful votes
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I'm too Tall
March 26, 2024

The maximum front length of a shirt is 35". I need 39". SOrry, I will have to look elssewhere.

StudioSuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Good
January 5, 2024

Fast and easy. Not quite the green it is in the picture. Nice material tho. Overall good product

Date of experience: January 5, 2024
Ohio
1 review
0 helpful votes
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Very Pleased!
May 10, 2024

Very pleased with the entire experience! My clothing turned out beautifully.

Date of experience: April 30, 2024
Ireland
1 review
0 helpful votes
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Review of jacket
February 15, 2022

The jacket was a great fit and looks to be very expensive. I am delighted with the purchase.

Date of experience: February 15, 2022
Nebraska
1 review
0 helpful votes
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Leather blazer
January 13, 2023

The blazer was much smaller than a 38 short, which is the size of all his other jackets.

Date of experience: December 14, 2022
Illinois
1 review
0 helpful votes
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The company is very shady. They didn't take returns and they were late on shipping what I ordered

Date of experience: October 23, 2023
Illinois
1 review
0 helpful votes
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Not a warm coat
January 2, 2023

Bought this to keep my son warm when wearing his suits but it is not warm at all.

Date of experience: January 2, 2023