Overview
StudentUniverse has a rating of 4.1 stars from 5,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Was checking a few websites for booking my trip but the rates that SU gives is cheaper than others for a last minute international booking. Would highly recommend! But the app is a bit not that user-friendly and hard to find bookings and others on the app, so would be nice those will get fixed.
I bought a ticket with a carry-on and a checked bag included, after paying I find out on the email that check back is not included I'm very upset and I call customer service and getting customer service help. I hope they solve the problem.
I was looking for a domestic flight in USA for a business trip. I previously checked other search engines and I end up here giving me the best option.
Everything was easy and user friendly when I purchased my international ticket, however at one point there are 2 boxes asking for passport, in one box, and "trusted traveler" info in another, I clicked the passport box, added my information and expected to enter my trusted traveler info next. The website did not give me the opportunity to enter this information. Now I have to spend time getting this information to the airlines so that I can bypass the TSA inspection at the US airport.
Simple, clean and direct format to book tickets. Doesn't overwhelm with ads
Easy and pleasant experience changing my flight date. I would recommend using this company.
Very nice rep who was polite and answered my questions. Thank you!
The best for now I will tell more after trip because it's my first time with you
Waited in the line for roughly 2 hrs and got access to the website. I quickly purchased the tickets that were originally $600 for only $25.
Student Universe allowed me to get my flights at such a good rate and I was able to get to my destination with no worries!
Overall I had a pleasant experience. My only concern is that my reservation was on a temporary hold through the airlines.
The $25 ticket from prime actually worked. My friend and I are going to Denver over Winter break. I'm so excited
How to actually access the site was unclear because it kept taking me to the waiting room. I was not able to a access anything.
Easy process once I was able to get inside the site but there needs to be a better way to handle and extreme amount of traffic on the site
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Love this opportunity for college students to schedule very affordable flights through student universe
I am very grateful to student universe for providing cheap, affordable tickets and making my flight to Germany for study abroad more possible!
I was very confused on how the selection process worked because I was on the website for hours and kept getting kicked out finally got in on day 3
Was quite a long wait time to get in and I was logged on 2 days in a row so it was time consuming but overall I'm blessed to have a 25$ flight.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Khola, thanks for your review. Im sorry there was an issue with your booking. I have voided the tickets and will provide a full refund for this so you can rebook again to avoid this error. I apologise for the inconvenience. Kind regards, Brad