Studentloans.gov
Tennessee 1 review 0 helpful votes
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Poor service. Error while going through process.
August 24, 2017
This is the worst website I have ever been on. Receive error while applying over and over. Each time call the service number given the run around. Supervisor said can not help. She said just keep trying. Fast forward 2 weeks no answers.
Date of experience: August 24, 2017
Tennessee 1 review 0 helpful votes
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For such an important website, you'd think that it...
August 9, 2014
For such an important website, you'd think that it could at least function properly. You'd be wrong, however.
Sometimes my PIN works, sometimes it doesn't, sometimes my information is not in the system for what seems like arbitrary periods of time.
I've had to re-establish and get new PINS so frequently and half of the time they don't even work because this website is so broken and so inconvenient to use, and the whole thing has really irritated me and put a damper on my college experience.
Date of experience: August 9, 2014
Federal Student Aid, a part of the U.S. Department of Education, is the largest provider of student financial aid in the nation. At the office of Federal Student Aid, our 1,200 employees help make college education possible for every dedicated mind by...
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