Stripe

I was very confident that Stripe is a scam. After being able to only once withdraw money past their standard delay of one week, my next payment was not received and is being held captive for what's soon going to be two months. They always postpone the money release schedule and their support system is futile, they just repeat the same apocryphal excuse, which is "reviewing your information." Even if that was true, it says that the review typically takes 2-3 days, but it has been as I've said what's very soon going to be 2 months with 0 progress. Edit* After 4 months+ and questions galore, I received my money. Use this platform at your own risk.

These guys are CLOWNS! My business was "verified" by them, and no problem for 2 years. And then suddenly they require me to "verify" my business AGAIN. SO I try and do that, but they, for some reason, question that I am the ONLY Director for my company, incorporated in 2005. So I send a copy of the Annual Report, that lists the company directors, and that is not good enough for them. I have asked them to tell me why they do not believe that I am the only director - PROVE somehow that there is another director, but they can't and won't and so now my account is suspended - and for what? Who cares if there is another Director - which there isn't. Why do they think I am not the sole Director of my company, which bears my name?! I have chatted, and emailed, and uploaded forms, and they still won't budge, or show any reason why they think there would be other directors. And why does that matter or pose a security risk to anyone anyway? These guys are foolish, invasive, dishonest clowns with their "security". Well, I disconnect my website from Woopayments/Stripe with a single click, and go back to using only PayPal... who has never had the nerve to make me REVERIFY an existing business, or give a rat's about directors or other such nonsense. How can STRIPE question a business that they have previously "verified"? Who do these guys think that they are? Foolish CLOWNS, that's who!

I strongly advise against using Stripe for your payment processing needs. This company is incredibly careless and unprofessional. They have a habit of charging your customers' payments, but when issues arise, they completely ignore you. Their customer service is non-existent, and they will not respond to any inquiries or attempt to resolve problems. On top of that, I've experienced what seems like fraudulent behavior – they take the money and leave you stranded. Don't waste your time with them. There are far better and more reliable payment processors out there.

SMALL BUSINESSES, do NOT trust stripe for merchant services. This company does not protect your money. We had a relstionship with Stripe for years, with several completed transactions, and we never had a chargeback. One day we got a unauthorized payment dispute of more than $1,600 from a client we helped 3 months prior to the dispute. Stripe immediately refunded the money to fraudulent client, and charged our account. Do not trust Stripe. You are not protected from even the most obvious fraud.
Furthermore, out of nowhere they started charging us random fees [additional taxes, invoice fees]. These random fees came and as we werent using their merchant services.

I would recommend to everyone who is thinking about using this platform to think about it. They have made my company lose thousands of pounds by hiding behind clause number 5.6, after a dispute with a customer who requested a refund for an item, keeping all the money we had sold in a month in our store. We currently work with Square and we have not had any problems in addition to the fact that it is cheaper and was much easier to integrate into our web platform.

They literally steal money under false pretenses and when you try to get support you will never get it.

Their customer support is the biggest joke I ever heard

I will keep expose them so no body will had too deal with them

I would strongly recommend not using Stripe. I have an online store they allowed 2 transactions to go thru which were fraud. Luckily the third party website suspended these buyers for suspicious activity. I looked at the transactions and 2 people were trying to purchase $1500 and $1000 worth of jewelry. One showed as an elevated risk yet they allowed them to go thru, even with no CVC being entered. Looking at previous transactions that were blocked all these transactions were using Regions Bank cards with expiration dates in 2027 and probably made up names. I contacted support to let them know these were fraud and the red flags I noticed with them and was told I did not have to proceed with the transactions. I refunded both but 1 was already sent to my bank so I had to wait for the money to go back to Stripe to complete the refund. In the meantime 1 cardholder opened a dispute which stopped the refund process. On top of their processing fees I am also out $15 for the chargeback. When called to discuss the fees I am told there is nothing they can do. They allowed the CC charges to go thru and now I am out over $100 for fees and have to also get the taxes back from the third party website for the orders. Would not recommend as they take no accountability for allowing fraud to occur on their site, but were happy to collect the fees.

Stripe suspended my account without warning and with no reason. They are holding £££££'s of my cash for 120 days and have terminated all incoming transactions.

For a small business, this has absolutely crippled my finances and we will likely have to close as a result.

I urge any small business owner to avoid Stripe at all costs, they WILL fleece you (Google "Stripe 120 days" for lots of identical cases).

Warning: Beware of stripe scam. I fell victim to a $30,000 loss with them, and their customer support is unresponsive to my inquiries. Fortunately, Traderep0rt.0rg assisted me rec0ver my lost investments from stripe

Stripe Locked our funds but our lawyers managed to get it released, we decided to help others who still have their funds locked up, we charge a small amount and we get it legally released to you, you can find more information at https://shinelawaustralia.com/

They hold payment And refund costumers with out your approval and fist they will open your account and out of nothing once you start receiving money they will Close and hold the amount for good, there no support

Dealing with the same issue for over a week they told me if I paid them money that I owe everything would be clear I paid it still nothing. No one's responding back to me can't get no one on the phone. My business has been out of business for a week because of it, no one showing any urgency. This is the worst processing company I have ever came across. I would never recommend this place to anyone if you want to operate smoothly. If you run into any problems, you have to wait for emails. They do not value there customers just there money No one has time to wait 10 hours for an email back when you can solve an issue within 45 minutes in business days/hours of being on the phone to talk to someone so if your a small business do not use stripe when you come across a isssue it's going to be a issue to fix the issue stay away from stripe

Scam company who is blocked my account! With no reason! During a month I tried to reach support & I received just automatic messages. I read real reviews in google & a lot of people can't get money back even after 120 days!
Scam! Be aware! 🤯🤯🤬🤬

I opened my stripe account went through verification and even had clients use thier card to pay their bill once my account was funded without issue and raised no red flags as far as risk factors I was told my account would be closed and the money left in it after 5 days would remain theirs. They are not refunding the clients but keeping thousands themselves. There will be a class action suit over this as I see other going through the same and they do have loopholes in their terms and conditions because what they are doing is stealing nothing more.

This is the worse customer support and experience I've had with any payment or retail company! They fail to follow up and we start again every time. They provide misleading and false information in order to get rid of you. Due to lack of incompetence and attention to detail I am waiting on a payment through Stripe for over a month now and the transfer date changes every day. They shall not exist. Super useless.

Clueless staff and systems which decided that we we were a Negative response marketing and telemarketing company (which they do not permit to use facility) when in reality this could not be further from the truth.
Its a classic case of a poorly programmed computer, and the computer says no!
The customer service team were completely dis-interested in providing any assistance.
Go elsewhere - there are cheaper and more flexible facilities available.

It's been over a month since I made a purchase online. The seller stated they didn't send the product because stripe locked their account and now stripe won't release the funds to me. Do not use this service

No one handing the actual ticket/case # can speak to anyone but the customer service reps and they are "working on it and will get back to me" 19 dy - i've had to pay my bills from funds they will not release. Its just a joke. No one can provide any details on what the issues ie, what is being done to resolve - only that its a domain verification. And the 1 or 2 reps that have looked at my domain say everything appears to check out and be in place.