StoreBattery.com.au Reviews Summary
The company has established a positive reputation for providing high-quality laptop batteries and adapters, with many customers appreciating the reliability of their products and prompt shipping. Customers frequently commend the informative tracking system and the helpfulness of customer service representatives. However, some negative feedback highlights concerns regarding delivery delays and issues with returns, particularly related to compliance with consumer laws. Overall, while the majority of customers express satisfaction and a willingness to recommend the service, the company could enhance its customer support and return processes to address the concerns raised.
This summary is generated by AI, based on text from customer reviews
I was looking for a battery replacement for my laptop. They were the only supplier in Australia to have it. Got it pretty quickly and was as promised. Have been using it for few months now and have no complains so far. Verification process is assuring that these guys care about getting the right stuff delivered to you. Would use their services again and would highly recommend it to everyone.
Purchased a laptop battery. I've been burnt before, but happy to say this is a legit store. I'm very happy with my purchase and the customer service provided. Postage was super quick, price was very reasonable.
I ordered a battery for my ageing laptop. It had a higher watt-hour rating than replacement batteries on other sites. I also ordered a media bay battery which was not available anywhere else. Both arrived and fit perfectly. Delivery was at the higher end of their estimated time but I was kept informed throughout of the delivery progress.
I had storebattery website bookmarked for awhile now. The website may not be pretty. Sales and getting it shipped was no problem at all. They test all batteries before shipping, any problems such as delays they will let you know. In 2-3weeks time i got my battery, and totally forgot i ordered it lol. Will shop again, and refer to friends where to get laptop batteries from. Thanks storebattery you been great :)
Thank you for your recognition very much, customer's 100% satisfaction is our company goal, we will try our best to achieve the goal!
The battery I ordered arrived. It took a little longer than I expected and arrived 19 days after order (ordered on 13 April and arrived on Tue 2 May). However, the tracking number and information was provided so I could track the parcel through this time. When package arrived, it was exactly what I ordered.
I recently purchased an adapter and I received great service from Jess who most helpful in ensuring that I was ordering the correct adapter for my laptop model. Can't fault the promptness of followup or the quality of service that I received..
I wanted a battery to retrieve data from my mother's laptop, so I wanted a cheap one, and I didn't mind that the warranty was only for a month. Hence I bought it from storebattery.com.au. When it arrived I plugged it in and tried to make sure it was charged. However the charging light didn't go on. So I turned on the machine and was able to download the data. I checked out the story on chargers and it seemed the laptop should work without the battery if the charger is connected. But it didn't. Hence the issue wasn't with the battery but with the charger! So glad I didn't go to the expense of buying a brand new battery. I note that the one from storebattery.com.au charges well. Chances are it will last longer than a month!
Ordered a battery for a 3 year old Lenovo laptop. Shipping to Brisbane was super fast with the battery arriving less than a week after I placed the order. It was well packed (lot of bubble wrap) and arrived with 65% full charge suggesting the battery was reasonably new stock and in good condition. Battery specs were as described and the same as an original battery but at about two thirds the cost.
I would buy from these guys again without hesitation. Very good.
I live in Melbourne, Australia and ordered a battery for an Asus Laptop just prior to Christmas. The website specifications were clear and accurate and the good arrived without fuss as described. Seem to be most reliable. Sue
Hi - I bought a more unusual computer and 5 yrs later needed to get a battery and these guys had one to suit. Took 10 days to receive it from overseas but was still ok with that.
Thank you for your recognition very much, customer's 100% satisfaction is our company goal, we will try our best to achieve the goal!
Fantastic service, great price, expeditious shipping, easy tracking, product exactly as described. Will not hesitate to recommend this service to my friends and family. Will definitely be a return customer.
Thank you.
Purchased a replacement laptop charger. Website was easy to use and to place order. Reasonable prices and delivery time. Would consider to purchase again if I need any batteries or chargers.
First time ordering from this store. And I was able to order a laptop batter without much hassle and the package got delivered on time. Was kept up to date on the battery by the store. So overall I'm very satisfied with the service.
I ordered a new laptop battery and they even asked for the model to check I ordered the right one. Despatch was swift and product was received well packaged.
I am very happy with the experience. Jess is very helpful in answering my question and the product is dispatch promptly. I will definitely deal with them in the future
Ordered a 9 cell battery for Dell 5404. Dell have removed relacements for this battery from the website. This company delivered the battery in good time at a great price. Works well in my laptop.
Thank you for your recognition very much, customer's 100% satisfaction is our company goal, we will try our best to achieve the goal!
I am really happy with the battery i bought. It was delivered in time too. Thank you and will definitely come back for future needs.
I easily ordered the battery I needed
It was sent straight away
It arrived in great time and fixed my problem
I would happily order and buy from these guys again
Thank you, we committed to provide top quality products with competitive price and promote best shopping experience for our customers.
Fast communication and great service to ensure the correct replacement was available. Now I'm looking forward to receiving my battery!
Well priced and very fit for purpose. The battery i purchased has increased battery time to 4 hours from 2 hours which is great for my needs.
About the Business
Australia notebook computer batteries and adapters: - Notebook Batteries Notebook AC Adapters Other Accessories Australia, AU, notebook computer batteries, adapters, replacement, batteries, chargers, 11.1V, 10.8V, 4-cell, 6-cell, 8-cell, 9-cell, 12-cell
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your recognition very much, customer's 100% satisfaction is our company goal, we will try our best to achieve the goal!