StoreBattery.com.au Reviews Summary
The company has established a positive reputation for providing high-quality laptop batteries and adapters, with many customers appreciating the reliability of their products and prompt shipping. Customers frequently commend the informative tracking system and the helpfulness of customer service representatives. However, some negative feedback highlights concerns regarding delivery delays and issues with returns, particularly related to compliance with consumer laws. Overall, while the majority of customers express satisfaction and a willingness to recommend the service, the company could enhance its customer support and return processes to address the concerns raised.
This summary is generated by AI, based on text from customer reviews
First time ordering from this store. And I was able to order a laptop batter without much hassle and the package got delivered on time. Was kept up to date on the battery by the store. So overall I'm very satisfied with the service.
Fantastic service, great price, expeditious shipping, easy tracking, product exactly as described. Will not hesitate to recommend this service to my friends and family. Will definitely be a return customer.
Thank you.
One adapter exploded and caught fire. The second was completely the wrong spec and the company would not pay for the return shipping (even though they are legally required to under Australian consumer law(. Terrible customer service and support. Definitely never shopping with them again! Recommend shopping elsewhere. You cant do worse
I am very pleased with service provided. And I would recommend them to my friends and my professional clients alike.
Ordered a battery for a 3 year old Lenovo laptop. Shipping to Brisbane was super fast with the battery arriving less than a week after I placed the order. It was well packed (lot of bubble wrap) and arrived with 65% full charge suggesting the battery was reasonably new stock and in good condition. Battery specs were as described and the same as an original battery but at about two thirds the cost.
I would buy from these guys again without hesitation. Very good.
I live in Melbourne, Australia and ordered a battery for an Asus Laptop just prior to Christmas. The website specifications were clear and accurate and the good arrived without fuss as described. Seem to be most reliable. Sue
I ordered a laptop cable and they were very quick to respond to my questions. When I realised I no longer needed the cable, they quickly responded that they would refund my money. Highly recommended.
About the Business
Australia notebook computer batteries and adapters: - Notebook Batteries Notebook AC Adapters Other Accessories Australia, AU, notebook computer batteries, adapters, replacement, batteries, chargers, 11.1V, 10.8V, 4-cell, 6-cell, 8-cell, 9-cell, 12-cell
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members