Ordered and paid for birth certificate in February (before CO-VID). It is now mid June and I still have not received. I have contacted them several times with no response.
Not really sure if they can be trusted, I haven't received any information regarding my order or my certificate! I'm skeptical since they have my information
I wish I looked into them before using them. I thought they were a legit government agency. They kept saying they didn't receive the application with my signature and couldn't process. Coincidently, I started getting robocalls right after I sent over my application with signature saying it was the social security administration and my number was being frozen. After getting another message my signature wasn't recieved, I told them to cancel my order and they said they are keeping a $14 processing fee. Scam! Don't use. Go directly to your country clerk website.
Still waiting for my daughter birth certificate. I wish I read the reviews before i placed the order. I am disputing the charges with my credit card company.
These people take your information. They take your full payment They give you no confirmation for the order, and you receive ABSOLUTELY NOTHING in return.
SCAM SCAM SCAM
I am filing a police report against them. I don't feel safe knowing that they have my information. This is a scam please be aware.
Hi Nadia,
I'm sorry for the confusion here. I understand there are a lot of scam sites out there; however, I can assure you we are not one of them - as you will see when you receive the record you requested (if you haven't already). Please know that the information you provide is only used for the purpose of ordering the requested record, and is not ever used for any other purpose. More information on this is all outlined in our privacy policy.
Please feel free to reach out to us at support@statevitalrecords.org anytime if you have any questions or concerns. We're happy to help.
They are horrible and want to take your money. This is a way to get money, lie and say they will reimburse, and never do it.
Answer: I have never been able to reach anyone. They link to check status doesn't work either - the biggest scam.
Answer: The mailing address is not available on website so I am unable to send the supporting documentation required.
Answer: Contact the California office of Attorney General and get a specific name and email address for any official in their office. Keep send email to them and their supervisor about your consumer concerns and expect them to give a date for resolution. Be sure to get a name otherwise you will find your concerns are put in a database and forgotten
StateVitalRecords has a rating of 1.1 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StateVitalRecords most frequently mention birth certificate and credit card. StateVitalRecords ranks 81st among Government Records sites.
Hi Kimberly,
If your order was placed with us (State Vital Records) I can assure you, you can trust us. If you reach out to us at support@statevitalrecords.com we'll gladly provide you with more details on the status of your request. Alternatively, you can visit our homepage>My Order. There you can plug in your information and it will also tell you the status of your request. If you have any questions, please feel free to reach out!