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Here's what consumers have asked with answers from StateVitalRecords staff and previous consumers.
I have never been able to reach anyone. They link to check status doesn't work either - the biggest scam.
The mailing address is not available on website so I am unable to send the supporting documentation required.
I agree - something nefarious is going on. I ordered my birth certificate almost a year ago and recieved no response. I feel like fraud charges need to be filled.