business logo of Stamps.com

Stamps.com

How would you rate Stamps.com?
grey star
grey star
grey star
grey star
grey star
Iowa
1 review
0 helpful votes
Follow Dan S.
Unfollow Dan S.
Send Message
Share Review
Report Review

I liked having the software on my desktop, but using the cloud application is easy too. Maybe easier! Cheaper than going to the Post Office, but I'd pay a little extra to avoid having to go to the Post Office!

Date of experience: December 10, 2019
California
2 reviews
6 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Send Message
Share Review
Report Review

Such a convenience
February 6, 2018

I hate going to the post office and standing in line. Using Stamps.com, I put the correct postage on outgoing mail, and then put the mail on the box for the postman to pick up.
No fuss, no bother, and the convenience is worth the monthly fee.

Date of experience: February 6, 2018
Florida
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Send Message
Share Review
Report Review

Saving Me Time!
April 23, 2020

My favorite part of stamps.com I'm a very small business, most of my shipping is card size with multiple weights, and I have my own mailing scales. I'm able to do my mail at my time, even middle of the night, ready for the mailman in the morning. I have saved beyond hours of time!

Date of experience: April 23, 2020
Florida
1 review
1 helpful vote
Follow Johnny H.
Unfollow Johnny H.
Send Message
Share Review
Report Review

I came to the website trying to mail a package. I got all my information inserted and then realized the high cost. I never completed the mailing. I received a member package and called them to cancel the service. Since then I have been charged $15.99 per month for services I have never received. Be careful what you sign up for. It appears they are not part of the BBB either.

Date of experience: February 23, 2019
California
1 review
1 helpful vote
Follow Tabatha P.
Unfollow Tabatha P.
Send Message
Share Review
Report Review

Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! Great for a small office! There! There is your 100 character minimum.

Date of experience: March 16, 2018
South Carolina
1 review
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Send Message
Share Review
Report Review

Been a loyal customer
February 6, 2018

After having to deal with long lines and crazy hours at the post office Stamps.com was the perfect solution for us. I print what I need and on the pull down selection I notify the postman that I have one or several packages for pick up the next day. I wouldnt trade this convience for anything.

Date of experience: February 6, 2018
Colorado
1 review
0 helpful votes
Follow Tannya I.
Unfollow Tannya I.
Send Message
Share Review
Report Review

Excellent Service
December 10, 2019

I am honored to have an excellent and outstanding postage software and hardware. Even when I make mistakes, stamps.com is able to refund me promptly. I have one negative thing to say, though. The cost to ship to China is totally unaffordable. Why can't we do epacket like China does? I purchased items for $10 but the shipping cost from US to China was $32.95.

Date of experience: December 10, 2019
California
3 reviews
2 helpful votes
Follow RoseE Z.
Unfollow RoseE Z.
Send Message
Share Review
Report Review

I was using 3-part Multipurpose Label sheets. After putting in the labels and the code SDC-3110 and the address information, pressed print. It totally didn't print correctly, but I had to piece the stamp together in order for it to ship. Have the forms changed?
Am I stuck with 300+ forms?

Date of experience: August 4, 2017
New York
1 review
0 helpful votes
Follow Penny K.
Unfollow Penny K.
Send Message
Share Review
Report Review

Time saver
January 18, 2018

Stamps.com is the best thing I have in the office, as we are not close to a post office. We do alot of mailing and it is just very convenient to get the stamps and print them off. It also saves time with packages as I can't always get to the post office to mail weighted packages..

Date of experience: January 18, 2018
Georgia
1 review
0 helpful votes
Follow KRISTEN J.
Unfollow KRISTEN J.
Send Message
Share Review
Report Review

Long Time Happy Stamper
January 18, 2018

I have used Stamps in my business since 2001. I have never had an issue that wasn't taken care of in fast order. Infact, the few times I have called in, the service rep gave me new tips I wasnt aware of.

Excellent company and service!

Date of experience: January 18, 2018
Texas
2 reviews
0 helpful votes
Follow Rose A.
Unfollow Rose A.
Send Message
Share Review
Report Review

Why do I have spend money to buy a stamp to get my refund for misprinted stamps and shipping labels. What happen to the instant refund button that credits my account over the internet. Now I have to print up return form to return misprinted labels and spend postage to send it all back to you. What's up!

Date of experience: July 6, 2017
Indiana
1 review
0 helpful votes
Follow Carol J.
Unfollow Carol J.
Send Message
Share Review
Report Review

SAVES TIME AND EXPENSE
January 18, 2018

Stamps.com saves me the time for having to go to the post office. Plus it saves me money because I can weigh the envelope and it will give me the exact amount of postage required to send the mail... no guestimates.

Date of experience: January 18, 2018
North Carolina
1 review
1 helpful vote
Follow audra c.
Unfollow audra c.
Send Message
Share Review
Report Review

New Scale
April 23, 2020

I have been a monthly customer for 12+ years. Never missed a month. I have had the same scale the whole time. I now need a new one and i have called 4 times now and been promised to get one sent to me 4 different times for 4 months now and still NO new scale? What do I have to do to get a new scale. Geez... You cant get GOOD customer service now days!

Date of experience: April 23, 2020
Washington
1 review
0 helpful votes
Follow Steven H.
Unfollow Steven H.
Send Message
Share Review
Report Review

Great Service
January 23, 2019

When I first got into Stamps.com, I got it for what was then my business, HartBeat Vending, LLC. It was great then for printing out stamps for mailings. Now I still use it for my personal mail, e.g., when I mail my rent checks to my landlord, I use it to print out the envelope with the address and postage on it. It works out great, as I don't need to go to the Post Office to get stamps, etc. I can just print them out on my computer, or print an indicia directly onto the envelope. I love this program.

Date of experience: January 23, 2019
California
1 review
1 helpful vote
Follow K H.
Unfollow K H.
Send Message
Share Review
Report Review

Was charged for nothing.

Signed up for an account as first time user. I and technical service couldn't figure out why my computer wouldn't allow a purchase. I gave up and bought stamps at a store.

They charged me for a purchase I didn't make. Next day I tried to get refund and explanation and they closed my account and would only refund me via a check in the mail. They refused to re-credit my credit card. So they TAKE money via cards but only REFUND money via a system that's inconvenient to customers.

Date of experience: May 15, 2014
Texas
1 review
0 helpful votes
Follow Mike T.
Unfollow Mike T.
Send Message
Share Review
Report Review

Great simple service that saves me money and allows me to print my postage, including sase window envelopes for AP purposes. Also great for large envelopes and small parciles.

It's just simple and never any hassle.

Date of experience: January 18, 2018
Texas
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Send Message
Share Review
Report Review

They are great!
February 6, 2018

I do all of post office in my house! They are for postcards, letters, small, medium, and large packages. I am getting ready to send a letter off in international postage, it is great!

Date of experience: February 6, 2018
Pennsylvania
2 reviews
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Stamps.com has made my life much easier in so many ways. Just put a sheet or two in
My printer and hit print. No more post office visits, & faster service.
Thank you.

Date of experience: December 10, 2019
Oregon
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Send Message
Share Review
Report Review

We are in the rural America and not "in town" so running into the nearest Post Office can be a hassle. Stamps provides me creative, professional printing immediately when needed.

Date of experience: March 15, 2018
Louisiana
1 review
0 helpful votes
Follow Joseph J.
Unfollow Joseph J.
Send Message
Share Review
Report Review

I use stamps.com for business transactions. Being able to print postage for large and small packages and hand them straight to the mailman is amazing. I think this service is definitely going to be a game changer for USPS. NO MORE POST OFFICE!

Date of experience: March 20, 2019

Overview

Stamps.com has a rating of 3.5 stars from 311 reviews, indicating that most customers are generally satisfied with their purchases. Stamps.com ranks 1st among Stamps sites.

service
25
value
26
shipping
19
returns
13
quality
24